OCA Circular No. 52-2023 Dated 09 February 2023 Relative to the Phase 2 of the Strategic Plan for Judicial Innovations [SPJI] Internal Customer Satisfaction Survey
OCA Circular No. 86-2023 mandates that all court personnel, excluding judges and clerks of court, from first and second level courts complete the SPJI Internal Customer Satisfaction Survey Form-2 by March 3, 2023. This directive follows an earlier circular noting that over 50% of personnel had not yet participated in the survey, which was initially set to run from February 13 to 22, 2023. Compliance with this survey is emphasized for improving judicial innovations and internal customer satisfaction. The circular aims to ensure that all relevant personnel contribute their feedback by the stipulated deadline.
Law Information
- Reference Number
- OCA Circular No. 86-2023
- Date Enacted
- Category
- Supreme Court Issuances
- Subcategory
- Office of the Court Administrator Circulars
- Jurisdiction
- Philippines
- Enacting Body
- Congress of the Philippines
Full Law Text
February 28, 2023
OCA CIRCULAR NO. 86-2023
| TO | : | All Court Personnel of the First and Second Level Courts |
| SUBJECT | : | OCA Circular No. 52-2023 Dated 09 February 2023 Relative to the Phase 2 of the Strategic Plan for Judicial Innovations [SPJI] Internal Customer Satisfaction Survey |
Pursuant to OCA Circular No. 52-2023 dated 09 February 2023, all court personnel (except judges, clerks of court, and branch clerks of court) of the first and second level courts were directed to accomplish, from 13 February 2023 to 22 February 2023, the SPJI Internal Customer Satisfaction Survey Form-2 through the link https://forms.office.com/r/DWXTh0SEKG or QR Code:
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To this date, however, the database of responses indicates that more than fifty percent (50%) of the court personnel have not yet accomplished the subject survey.
In this regard, all concerned court personnel of the first and second level courts who have not yet accomplished the SPJI Internal Customer Satisfaction Survey Form-2 are DIRECTED to accomplish the said survey using the provided link on or before 03 March 2023.
For strict compliance.
(SGD.) JENNY LIND R. ALDECOA-DELORINODeputy Court Administrator and Officer-in-ChargeOffice of the Court Administrator(Per Memorandum Order No. 32-2023 dated 27 February 2023)
Cite This Law
OCA Circular No. 52-2023 Dated 09 February 2023 Relative to the Phase 2 of the Strategic Plan for Judicial Innovations [SPJI] Internal Customer Satisfaction Survey, OCA Circular No. 86-2023, Feb 28, 2023 (Philippines)
OCA Circular No. 52-2023 Dated 09 February 2023 Relative to the Phase 2 of the Strategic Plan for Judicial Innovations [SPJI] Internal Customer Satisfaction Survey, OCA Circular No. 86-2023 (Phil. 2023)
Related Laws
- OCA Circular No. 31-2023 Dated 26 January 2023 (Re: Court En Banc Resolution Dated 10 January 2023 in A.M. No. 21-04-05-SC [Re: Briefing on the Governance in Justice Programme (GOJUST II) and on Previous Support Provided by the European Union] Relative to the Strategic Plan for Judicial Innovations [SPJI] Internal Customer Satisfaction Survey)OCA Circular No. 52-2023 • Feb 9, 2023 • Supreme Court Issuances
- Court En Banc Resolution Dated 10 January 2023 in A.M. No. 21-04-05-SC (Re: Briefing on the Governance in Justice Programme [GOJUST II] and on Previous Support Provided by the European Union) Relative to the Strategic Plan for Judicial Innovations (SPJI) Internal Customer Satisfaction SurveyOCA Circular No. 31-2023 • Jan 26, 2023 • Supreme Court Issuances
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- Alignment of Activities with the Supreme Court's Strategic Plan for Judicial Innovations for 2022-2027OCA Circular No. 211-2022 • Aug 18, 2022 • Supreme Court Issuances
- OCA Circular No. 363-2022 Dated 28 December 2022 (Re: 2022 PHILJA Training Needs Survey)OCA Circular No. 06-2023 • Jan 13, 2023 • Supreme Court Issuances
- Certifications of Good Standing and of No Pending Case Issued by the Integrated Bar of the Philippines' myIBP App as Original DocumentsOCA Circular No. 47-2023 • Feb 3, 2023 • Supreme Court Issuances
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