Privacy Policy

Introduction

Welcome to LegalDex AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

LegalDex AI is a Philippine-based legal technology platform, and we comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.

By using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or register on our platform
• Use our AI legal assistant or document analysis services
• Subscribe to our newsletter or communications
• Contact us for support or inquiries
• Use our e-notary services (when available)

This information may include:

• Name and email address
• Profile information (profile picture, bio)
• Authentication credentials
• Payment information (processed securely through third-party providers)

Usage Data

We automatically collect certain information when you access our platform:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and features used
• Search queries and interactions with our AI services
• Time and date of access

Documents and Content

When you use our document analysis or AI services, we may temporarily process documents and queries you submit. We treat all legal documents and queries with strict confidentiality.

How We Use Your Information

We use your information for the following purposes:

• Provide our services: To operate and deliver our AI legal assistant, document analysis, jurisprudence search, and other features
• Improve our platform: To analyze usage patterns and enhance user experience
• Communicate with you: To send service updates, respond to inquiries, and provide customer support
• Ensure security: To detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations: To meet regulatory requirements and respond to lawful requests
• Personalize experience: To customize content and recommendations based on your preferences

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our platform (e.g., cloud hosting, analytics, payment processing)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share your information

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure cloud infrastructure with industry certifications

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices.

Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012, you have the following rights:

• Right to be informed: Know how your personal data is being collected and processed
• Right to access: Request access to your personal data in our possession
• Right to object: Object to the processing of your personal data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to rectification: Correct inaccurate or incomplete personal data
• Right to data portability: Obtain your data in a structured, commonly used format
• Right to file a complaint: Lodge a complaint with the National Privacy Commission

To exercise any of these rights, please contact us at privacy@legaldex.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential cookies: Required for the platform to function properly (authentication, security)
• Analytics cookies: Help us understand how visitors interact with our platform (Google Analytics)
• Preference cookies: Remember your settings and preferences (theme, language)
• Advertising cookies: Used to display relevant advertisements (Google AdSense)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Third-Party Services

Our platform integrates with third-party services to provide our features:

• Google: Authentication (Google Sign-In), Analytics, and Advertising (AdSense)
• Supabase: Database and authentication services
• Microsoft Azure: Search and cognitive services
• Vercel: Hosting and deployment

These third parties have their own privacy policies. We encourage you to review their policies to understand how they handle your data.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve and develop our services

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@legaldex.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.