Standards to be Followed in Giving Efficiency Ratings

November 16, 1964 REVENUE MEMORANDUM ORDER NO. 70-64 TO : All Revenue Operations Heads, Regional Directors, Chiefs of Divisions, Chief Revenue Officers, and all Others Concerned SUBJECT : Standards to be Followed in Giving Efficiency Ratings It has come to the attention of this Office, that in the giving of efficiency ratings to revenue officials and employees, a rating of 95% and above have been awarded indiscriminately, to the extent that a significant number of such officials and employees were granted such higher efficiency ratings than others although, comparatively speaking, and upon a meticulous examination of the records of their official performance, disclose that a much lower rating should have been allowed to them instead. Such a practice, if benignly tolerated, will sow dissatisfaction among a large segment of revenue personnel in that one or several rating supervisors adopting their own standards will give a relatively high efficiency rating as contradistinguished from other rating supervisors who have stricter standards. Thus rank discrimination is committed and the revenue service suffers as a consequence thereof. Moreover, this unwholesome practice fosters a defeatist attitude and frustrates initiative and resourcefulness on the part of those employees who are actually striving to give the best of their talents and services to the government. cdll In view thereof, the following standards are hereby prescribed and should be followed henceforth as regards the giving of efficiency ratings commencing the semester ending December 31, 1964, as follows: (a) That the performance rating to be given shall be in accordance with the elements prescribed in Civil Service Form No. 52 in relation to Section 3 of Rule IX of the Civil Service Rules and shall either be (a) outstanding, (b) very satisfactory, (c) satisfactory, and (d) unsatisfactory, and a written justification shall always accompany the report. The revenue officials and employees shall be grouped by classes, like Revenue Operations Heads, whose efficiency ratings shall be given by the Deputy Commissioner of Internal Revenue; Assistant Revenue Operations Heads, to be given by the Revenue Operations Head; Regional Directors, by the Deputy Commissioner of Internal Revenue; Chiefs of Divisions, by the Revenue Operations Head; Assistant Chiefs of Divisions, by the Chief of Division, Assistant Regional Directors, by the Regional Director; Chief Revenue Officers and Branch Chiefs, by the Assistant Regional Director; Section Chiefs, by the Assistant Chief of Division; and all other employees, also by the Assistant Chief of Division, if in the National Office, upon the recommendation of the Section Chiefs; and, by the Branch Chiefs, if in the Regional Offices; (b) That all departments, regional offices, divisions, and provincial revenue offices are required to adopt a monthly report of accomplishments to serve as basis for determining (1) quantity of work, (2) quality of work, (3) habits, character and conduct, and (4) aptitude and adaptability. As to the other factors, like physical condition, and punctuality and attendance, the number of times that an employee applied for vacation and sick leaves and his/her record of attendance as reflected in the time card, in the case of those using the bundy clock, and Form 48 for others, should be consulted and should serve as a guide; and (c) That those officials and employees who have been on leave for three (3) months or more for any other cause, are considered ineligible for any efficiency rating, considering that such rating is on a semestral basis. The efficiency rating report accomplished on the usual individual rating forms, with the rating for each particular element of efficiency as prescribed by Department of Finance Order No. 12, dated March 29, 1960, and summarized in Civil Service Form No. 52, together with the written justification, should be submitted forthwith after the accomplishment thereof to the Chief, Personnel Division, for record purposes. aisadc Strict compliance herewith is enjoined. (SGD.) BENJAMIN N. TABIOS Acting Commissioner of Internal Revenue APPROVED: (SGD) RUFINO G. HECHANOVA Secretary