Creation of Ad Hoc Group to Assume Functions of the Taxpayer's Complaint Unit

October 21, 1983 REVENUE MEMORANDUM ORDER NO. 37-83 SUBJECT : Creation of Ad Hoc Group to Assume Functions of the Taxpayer's Complaint Unit TO : All Internal Revenue Officials and Others Concerned Pursuant to Revenue Administrative Order No. 6-83, there is hereby created in the Inspection Service an Ad Hoc Group which will assume the functions of the Taxpayer's Complaint Unit composed of the following: 1) Assistant Chief, Personnel Inquiry Division, Concurrently Head of the Group 2) Two representatives of the Chief, Internal Security Division The Ad Hoc Group based in the Inspection Service shall receive complaints and/or grievances from taxpayers against revenue personnel; expeditiously refer such complaints/grievances to the primary head of the proper unit, division or service for comment and recommendation without prejudice to causing an investigation thereof thru the Chief, Internal Security Division and, if evidence so warrant, to institute formal administrative charges against the erring revenue personnel. The Group shall submit a monthly report of its activities/accomplishments to the Revenue Service Chief (Inspection) for eventual transmittal to the Commissioner of Internal Revenue. It shall perform such other related functions as may be assigned to it from time to time by the Assistant Revenue Service Chief or Revenue Service Chief (Inspection), the Deputy Commissioner and Commissioner of Internal Revenue. All existing orders, circulars and issuances or portions thereof inconsistent herewith are deemed superseded, revoked or repealed. This Order takes effect immediately. (SGD.) RUBEN B. ANCHETA Acting Commissioner