Declaration of Thursday as a Private Sector Consultation Day

May 5, 1997 REVENUE MEMORANDUM ORDER NO. 24-97 SUBJECT : Declaration of Thursday as a Private Sector Consultation Day TO : Deputy Commissioner Estelita C. Aguirre Operations Group All Regional Directors To provide the taxpaying public with ample opportunity express their concerns, opinions, and problems (if any) relative to the implementation of internal revenue laws and regulations, it is hereby directed that consultation meetings shall be held at the Offices of the Deputy Commissioner, and all Regional Directors, every Thursday afternoon. Likewise, to ensure the successful and productive discussion of issues and concerns at these meetings, the officials concerned are required to: 1. Provide a proper venue for such meetings; 2. Enter into a Memorandum of Agreement with Non-Governmental Organizations (NGOs) for the purpose of monitoring the quality of services rendered by personnel in the various BIR offices, as well as the conduct of revenue examiners and field men in the course of tax audits/investigations, and 3. Review office policies, procedures and processes, based on the issues and concerns raised during each weekly consultation, and recommend (if necessary) the appropriate changes or revisions to make such policies and procedures more responsive to taxpayers' needs. Meetings presided over by the Deputy Commissioner shall be held from 1:00 to 6:00 PM. Those to be held at the Offices of the Regional Directors shall be conducted from 1:00 to 5.00 PM. The Regional Directors may coordinate with their respective Revenue District Officers in encouraging taxpayer support for this undertaking. Report of each weekly consultation meeting conducted by the Regional Directors must be submitted, not later than Wednesday of the following week , to the Office of the Deputy Commissioner (Operations), who shall in turn consolidate said reports for the consideration of the Bureau's Management Committee. Said reports must detail the various issues, comments and suggestions discussed during each meeting, as well as the action taken, or recommendations made by the Regional Director Concerned in each issue. prLL LIWAYWAY VINZONS-CHATO Commissioner of Internal Revenue