Revised Customer Satisfaction Survey Form
Revenue Memorandum Order No. 2-2024 • Bureau of Internal Revenue (BIR) Issuances • Revenue Memorandum Orders • Jan 16, 2024
Full text
January 16, 2024 REVENUE MEMORANDUM ORDER NO. 2-2024 SUBJECT : Revised Customer Satisfaction Survey Form TO : All Concerned Internal Revenue Officials and Personnel This Order is being issued to amend the Customer Satisfaction Survey Form (Annex A) prescribed under Revenue Memorandum Order No. 37-2023 (Amending RMO No. 5-2023 on the Implementation of Revised Customer Satisfaction Survey for Frontline Services under Client Support Service) issued on December 11, 2023. cSEDTC Relative thereto, the attached Revised Customer Satisfaction Survey Form (Annex A) shall be used by all BIR Frontliners/Officers under the Client Support Service to get feedback on their customers' satisfaction on the delivery of frontline services. This Order takes effect immediately. (SGD.) ROMEO D. LUMAGUI, JR. Commissioner of Internal Revenue ANNEX A Customer Satisfaction Survey
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