Activities for the Taxpayer Information and Assistance Campaign 1996

March 12, 1996 REVENUE MEMORANDUM ORDER NO. 05-96 SUBJECT : Activities for the Taxpayer Information and Assistance Campaign 1996 TO : All Regional Directors, Revenue District Officers, and Others Concerned I. OBJECTIVES This Revenue Memorandum Order (RMO) is issued to: 1. Intensify voluntary tax compliance. 2. Devise ways and means to urge taxpayers to file their tax returns early and pay their tax liabilities correctly. 3. Enable the Bureau to reach its collection goal. II. STRATEGIES The National Office through the Public Information & Education Division (PIED), Management and Planning Service shall distribute to the regional offices necessary information materials, like primers, streamers, posters, and leaflets: coordinate with public and private media offices to feature tax information message and arrange for the appearances of Bureau officials in various seminars and fora being conducted; and from time to time issue official announcements to assist in the information dissemination on other related undertakings. III. POLICIES & GUIDELINES In order to achieve the above-stated objectives, the following are hereby prescribed: A. 1996 Tax Campaign Activities All BIR field offices and Revenue District Offices shall undertake the activities enumerate under the Taxpayer Service & Information Program for 1996 (Annex A9 of RMO 38-95) that will create an impact or impression to call the taxpayers' attention to comply immediately with their tax obligations. The following taxpayers' service activities shall also be undertaken starting on the second week of March, 1996: 1. All regional and district offices, specifically the offices of collection agents, and all designated filing centers shall open on Saturdays beginning on March 16, 1996 until the April 15 deadline from 8:00 a.m. to 5:00 p.m. 2. There shall be no noon break in the aforesaid offices during the regular working days, provided arrangements would be made with the employees on rotation basis. Taxpayers who are already in the premises at 5:00 p.m. shall be serviced until they have completed the filling process; 3. Coordinate with BIR-accredited banks located within their respective jurisdiction to open on March 16, 23, 30, and April 13, 1996 to receive taxable returns and validate payments of taxpayers; 4. Set up mobile filing centers in different places, preferably in city and municipal halls located within their respective jurisdiction; 5. Ensure the availability and sufficiency of tax returns not only in the revenue districts' taxpayer service counters but also in all designated filing centers and BIR-accredited banks; 6. Distribute information materials like primers and leaflets to the taxpayers and display in conspicuous places streamers, stickers, and posters being provided by PIED, National Office; 7. Maintain a taxpayer service desk/counter in revenue district offices and other designated filing centers; 8. Display flowcharts of frontline services procedures in conspicuous places in the office premises as prescribed in Revenue Memorandum Order No. 47-93; 9. Coordinate with the head of government offices located within their respective jurisdiction to designate a liaison officer who will file the employees' break-even tax returns and allow employees with payable returns to leave their respective offices during office hours within a reasonable time to file and pay their taxes early. B. Preparation and Submission of Report Pursuant to the provisions of Part III.C. of Revenue Memorandum Order No. 38-95 dated November 2, 1995, all Revenue District Offices shall submit to the Regional Directors the Monthly Accomplishment Report on the above-enumerated activities and other Work Plans using Annex "D" of said RMO not later than the fourth day of each month. The Regional Directors, in turn, shall then consolidate these reports and submit such consolidation including the Summary Breakdown of Performance by particular office(s) to the Assistant Commissioner, Management and Planning Service, not later than the seventh day of each month. IV. REPEALING CLAUSE This Order supersedes and in effect, revokes Revenue Memorandum Order No. 7-94 date February 4, 1994 entitled "Strategies & Activities for the National Tax Consciousness Year and taxpayer information and assistance campaign 1994", and all other issuances or portions thereof inconsistent herewith. V. EFFECTIVITY This Order shall take effect immediately. LIWAYWAY VINZONS-CHATO Commissioner of Internal Revenue