Amending Portion of Annex A as Attachment to RMO No. 12-2018 which prescribed the CY 2018 Operational Key Performance Indicators

April 6, 2018 REVENUE MEMORANDUM ORDER NO. 018-18 SUBJECT : Amending Portion of Annex A as Attachment to RMO No. 12-2018 which prescribed the CY 2018 Operational Key Performance Indicators TO : All Internal Revenue Officials and Employees Concerned I. OBJECTIVES This Order is issued to amend certain portions in Annex A of RMO No. 12-2018 dated February 13, 2018 relative to the CY 2018 BIR Operational Key Performance Indicators (KPIs). II. AMENDMENT The following KPIs in Annex A of RMO No. 12-2018 are hereby amended and their details are attached to this Order: 1) KPI No. 5 Audit Effort; and 2) KPI No. 7 Collection of Arrears III. REPEALING CLAUSE The pertinent portions of Annex A of RMO No. 12-2018 which are inconsistent herewith are hereby repealed and amended accordingly. IV. EFFECTIVITY This Order takes effect immediately. (SGD.) CAESAR R. DULAY Commissioner of Internal Revenue ANNEX A Amendment on KPI Nos. 5 and 7 CY 2018 Operational Key Performance Indicators (KPIs) Accomplishments No. KPI Formula Target KPI Weight LTS RR RDO Monitoring Office 5 Audit Effort (Deficiency tax collections from audit of cases/enforcement activities covered by eLAs/TVNs/LNs/Mission Orders as a percentage of adjusted assigned collection goal) Collection from Audit/Enforcement (eLAS, TVNs, LNs, Oplan Kandado, TCVD) x 100 Assigned Collection Goal (Net of voluntary compliance collections from withholding tax on compensation income, TRA of NGAs, withholding taxes of LGUs, SARO and Taxes on ONETT) 3% of the adjusted collection goal 03 03 03 03 Assessment Service (AS)/ Client Support Service (CSS) Increase in collection by 5% of prior year's collection goal Prior year's collection goal x 105% 105% of previous year's collection goal for RRs with VAT Audit Section (VATAS) and LT VAT Audit Unit (LTVATAU) 02 02 02 n/a 7 Collection of Arrears (Collection from delinquent accounts as a percentage of total Accounts Receivable handled) Total amount of collected Arrears + Tax Arrears subjected to issuance of ATCA x 100 Total amount of Accounts Receivable Handled 7% increase of collection from Accounts Receivable handled 02 02 02 02* (with no AMS) CS * Refers to the arrears which are prescribed cases, compromise and abatement cases, assessment cases declared void ab initio by competent courts and other cases where the total amount of tax arrears were not fully paid.