Reportorial Requirements for the CY 2010 Public Assistance and Awareness Campaign (PAAC)

February 3, 2010 REVENUE MEMORANDUM ORDER NO. 014-10 SUBJECT : Reportorial Requirements for the CY 2010 Public Assistance and Awareness Campaign (PAAC) TO : All Internal Revenue Officers and Others Concerned I. Background Pursuant to RMO No. 4-2010, the CY 2010 Public Assistance and Awareness Campaign (PAAC) has been implemented in order to encourage a high degree of visibility of the Bureau and its operations, and to ensure maximum coverage of the BIR's Tax Campaign. HIaTCc To ensure that the PAAC is being effectively implemented, and in order to monitor the progress of the PAAC, this Order is being issued to prescribe the reporting requirements for the PAAC. II. Policies and Guidelines The following policies and guidelines shall be observed in the submission of reports on the implementation of the PAAC: 1. A Monthly Report shall be prepared by all Revenue District Officers (RDOs), using the format prescribed in PAAC Form No. 001, and submitted to their respective Regional Directors, not later than the 5th day of the following month ( e.g., the Report for March 2010 shall be submitted to the Regional Office on or before April 5, 2010). 2. Each Regional Director shall prepare a Consolidated Regional Monthly Report on PAAC Activities and Projects, using the format prescribed in PAAC Form No. 002, summarizing the information reflected in the Monthly Reports submitted by their respective RDOs for a particular month. The Consolidated Regional Monthly Report shall then be submitted by the Regional Office concerned, together with copies of the Monthly Reports submitted by the RDOs, to the Assistant Commissioner, Taxpayer Assistance Service (ACIR-TAS), Attn: The Chief, Taxpayer Service Programs and Monitoring Division, not later than the 10th day of the following month. 3. The Chief, Taxpayer Service Programs and Monitoring Division shall then prepare the Consolidated National Monthly Report on PAAC Activities and Projects, using the format prescribed in PAAC Form No. 003, summarizing the information provided in the Consolidated Regional Monthly Reports submitted by the Regional Offices, for the approval and signature of the ACIR-TAS. The Consolidated National Monthly Report will subsequently be submitted by the ACIR-TAS to the Deputy Commissioner for Operations, and to the Office of the Commissioner, not later than the 15th day of the following month. aASDTE 4. These Reports shall be prepared and submitted in lieu of the reports (TAS Report Nos. 001 and 003) prescribed in RMO Nos. 15-2009 and 44-2003. III. Repealing Clause All Orders, memoranda and other revenue issuances which are inconsistent with this Order are hereby revoked, modified or amended accordingly. IV. Effectivity This Order shall take effect immediately. (SGD.) JOEL L. TAN-TORRES Commissioner of Internal Revenue ATTACHMENT PAAC Form No. 001 Public Assistance and Awareness Campaign Report on Activities and Projects RDO No. ______, ____________ For the Month of _______________ 1. Number of Taxpayers Served (based on logbook/computer register): _____________ 2. Details on Dialogues and Seminars Conducted/Attended: Date Venue Topic(s) Discussed No. of Participants _______ ________ ____________________ __________________ _______ ________ ____________________ __________________ _______ ________ ____________________ __________________ 3. Details of Media Activities Undertaken (TV/Radio Interviews, Newspaper/Other Publication Features/Others) Date Media Activity* __________ ____________________________________________ __________ ____________________________________________ * Refer to above listing, and provide details for each activity. 4. Special Events/Activities Date Details of Special Events/Activities __________ ____________________________________________ __________ ____________________________________________ 5. Number of Taxpayers who responded to the Satisfaction Survey Forms (SSF): ___________ 6. Summary of Satisfaction Survey Form (SSF) Results Yes No No Basis Question No. 1 ___________ __________ ____________ Question No. 2 ___________ __________ ____________ Question No. 3 ___________ __________ ____________ Question No. 4 ___________ __________ ____________ Question No. 5 ___________ __________ ____________ 7. Recommendations/Comments Indicated in the SSF: ______________________________________________________________ ______________________________________________________________ _________________________ (Signature Over Printed Name) Revenue District Officer PAAC Form No. 002 Public Assistance and Awareness Campaign Consolidated Regional Report on Activities and Projects PAAC Form No. 003 Public Assistance and Awareness Campaign Consolidated National Report on Activities and Projects