Amending Annex A of RMO No. 52-2019 Relative to the Agency Performance Indicators and Targets for CYs 2019-2023

December 16, 2019 REVENUE MEMORANDUM ORDER NO. 003-20 SUBJECT : Amending Annex A of RM O No. 52-20 19 Relative to the Agency Performance Indicators and Targets for CYs 2019-2023 TO : All Internal Revenue Officials and Employees Concerned I. OBJECTIVE This Order is issued to amend "Annex A" of Revenue Memorandum Order (RMO) No. 52-2019 relative to the Agency Performance Indicators and Targets for CYs 2019-2023. CAIHTE II. AMENDMENT Amending the formula of the Performance Measure on Reduction of Tax Arrears under the Strategic Objective Improve Assistance, Compliance and Enforcement Process to align with the Operational KPI per RMO No. 50-2019, wherein the KPI formula is revised as follows: KPI Formula Reduction of Tax Arrears Current Year Arrears Collected and Cancelled Thru ATCA Current Year Total Accounts Handled Previous Year Arrears Collected and Cancelled Thru ATCA Previous Year Total Accounts Handled x 100 III. REPEALING CLAUSE The portions of RMO No. 39-2019 and RMO No. 52-2019 which are inconsistent herewith are hereby repealed, amended or modified accordingly. IV. EFFECTIVITY This Order shall take effect immediately. (SGD.) CAESAR R. DULAY Commissioner of Internal Revenue ANNEX A Agency Performance Indicators and Targets (CY 2019, 2020, 2021, 2022 and 2023) Perspective Strategic Objectives Performance Measures Formula Performance Target CY 2019 CY 2020 CY 2021 CY 2022 CY 2023 Revenue Attain Collection Target and Sustained Collection Growth Collection Performance Current Year's Actual Collection x 100 Current Year's Agency Goal +/-2% of the DBCC assigned goal +/-2% of the DBCC assigned goal +/-2% of the DBCC assigned goal +/-2% of the DBCC assigned goal +/-2% of the DBCC assigned goal Collection Growth Current Year's Actual Collection Previous Year's Actual Collection x 100 Previous Year's Actual Collection 10% 10% 10% 10% 10% Taxpayer Improve Taxpayer Satisfaction and Compliance Increase in number of active business registrants Total Number of Current Active Business Registrants Total Number of Previous Year's Active Business Registrants x 100 Total Number of Previous Year's Active Business Registrants 5% 5% 5% 5% 5% Process Improve Assistance, Compliance and Enforcement Process Audit Effort: Deficiency tax collections from audit of cases/enforcement activities covered by eLAs, TVNs, DNs, TCVDs as a percentage of assigned collection goal For RRs: Collection from Audit/Enforcement (eLAs, TVNs, DNs, TCVDs) x 100 Assigned Collection Goal* (*Net of voluntary compliance collections form withholding tax on compensation income, TRA of NGAs, withholding taxes of LGUs, SARO and Taxes on ONETT) 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal* Audit Effort: Deficiency tax collections from audit of cases/enforcement activities covered by eLAs/DNs as a percentage of assigned collection goal For LTS: Collection from Audit/Enforcement (eLAs, DNs) x 100 Assigned Collection Goal* (*Net of voluntary compliance collections form withholding tax on compensation income, TRA of NGAs, withholding taxes of LGUs, SARO and Taxes on ONETT) 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal* 3% of assigned collection goal*