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Model Office Award

Revenue Memorandum Circular No. 28-96 • Bureau of Internal Revenue (BIR) Issuances • Revenue Memorandum Circulars • Apr 17, 1996

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April 17, 1996 REVENUE MEMORANDUM CIRCULAR NO. 28-96 SUBJECT : Model Office Award TO : All Revenue Officials and Personnel 1. Rationale Due to the positive feedback generated by the first "Model Office" competition last year, the Model Office Award shall now be a regular annual activity of the Bureau. All officials and employees are enjoined to improve and maintain the physical appearance and arrangement of their offices without the need for extravagant expenditures to meet the following objectives: 1) Improve the work environment/area for the BIR staff 2) Create a client-friendly environment to welcome visitors to our offices and familiarize them with the BIR projects and objectives. II. Criteria The competition for the "Model Office Award" will have the following general criteria; 1) Availability of pertinent information and guidelines 20% 2) Cleanliness and orderliness 30% 3) Quality service rendered to clients 50% TOTAL 100% Components of each criterion are shown in Annex A containing the specific Tallysheet Report for the Model Office Award. III. Board of Judges The Board of Judges shall be composed of the following: 1. Regional Level: a) Regional Division The Regional Director as Chairman, and a representative from both the regional Civil Service Commission (CSC) and the Department of Education, Culture and Sports (DECS) as members; b) Revenue District The Regional Director as Chairman, and two representatives from the Regional Office as members. 2. National Office Level The three Deputy Commissioners. 3. Overall Level The Commissioner or her authorized representative, the Deputy Commissioner for Operations or his authorized representative and the Deputy Commissioner for Resource Management Group to be represented by the Chairperson of the Model Office Committee. Names of the designated judges for the regional divisions and district levels should officially submitted in writing by the Regional Director to the Chairperson of the Model Office Committee on or before May 15, 1996. IV. Judging Period Included in the contest are the Regional Divisions, Revenue District Offices (RDOs) and Divisions under the different Services in the National Office. Judging for the regional and national levels shall take place during the months of May and June 1996. The overall judging shall be done during the month of July as soon as the reports on the regional and national office level winners have been committed to the Model Office Committee. V. Announcement of Winners There will be two winners in each region: and RDO and a Regional Division. Only one winner will be chosen in the National Office. Among all these winners, only one overall Model Office winner will be chosen. Announcement of winners shall be held a week before the celebration of the BIR Anniversary and awarding of winners will be on August 1, 1996. The overall winner shall be awarded in the National Office while the regional/district winners will be done in their respective regions. VI. Prizes The BIR Model Office Overall Winner shall be given a Certificate of Recognition, Plaque of Participation and cash gift. Regional Division, Revenue District and National Offices winners shall be given Plaques of Recognition. For your guidance and compliance. LIWAYWAY VINZONS-CHATO Commissioner ANNEX A MODEL OFFICE AWARD TALLYSHEET SERVICE/REVENUE REGION ____________________ Rating Scale: Very Satisfactory: 5% Satisfactory: 4% Good: 3% Fair: 2% Poor: 1%

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