Publishing the Full Text of IATF MC No. 2019-1, by Acting DBM Secretary (Guidelines on the Grant of PBB for FY 2019 under EO No. 80, s., 2012 and EO No. 201, s., 2016)

September 6, 2019 REVENUE MEMORANDUM CIRCULAR NO. 094-19 SUBJECT : Publishing the Full Text of the Inter-Agency Task Force (IATF) Memorandum Circular No. 2019-1 dated September 3, 2019, by the Acting Secretary of Department of Budget and Management (DBM),Entitled "Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2019 under Executive Order No. 80, s.,2012 and Executive Order No. 201, s.,2016" TO : All Internal Revenue Officials, Employees and Others Concerned For the information and guidance of all internal revenue officials and others concerned, attached is a copy of the AO 25 Inter-Agency Task Force (IATF) Memorandum Circular No. 2019-1 dated September 3, 2019, Entitled "Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2019 under Executive Order No. 80, s.,2012 and Executive Order No. 201, s.,2016." All concerned are hereby enjoined to be guided accordingly and give this Circular a wide publicity as possible. HTcADC (SGD.) CELIA C. KING Deputy Commissioner Resource Management Group Officer-In-Charge ATTACHMENTS Inter-Agency Task Force on the Harmonization of National Government Performance Monitoring, Information and Reporting Systems (Administrative Order No. 25 s. 2011) MEMORANDUM CIRCULAR NO. 2019-1 September 3, 2019 TO : All Heads of Departments, Bureaus, Offices and Other Agencies of the National Government, including Constitutional Commissions, Congress, The Judiciary, Office of the Ombudsman, State Universities and Colleges, Government-Owned or-Controlled Corporations, Local Water Districts, and Local Government Units SUBJECT : Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2019 under Executive Order No. 80, s.,2012 and Executive Order No. 201, s.,2016 1.0 PURPOSE This Circular is issued to prescribe the criteria and conditions for the grant of the PBB for FY 2019 performance to be given in FY 2020. Essentially, the same criteria and conditions for FY 2018 PBB are being issued to support the Administration's focus on streamlining government services with the implementation of Republic Act (RA) No. 11032 known as the Ease of Doing Business (EODB) and Efficient Government Service Act of 2018 to simplify government processes and ensure citizen-centric public service delivery. 2.0 COVERAGE This Circular covers all departments, bureaus, offices and other agencies of the National Government, including Constitutional Commissions, Congress, The Judiciary, Office of the Ombudsman, state universities and colleges (SUCs),and government-owned or-controlled corporations (GOCCs);local water districts (LWDs);and local government units (LGUs). 2.1 The implementation of this circular shall be done in close coordination with the following agencies: a. Department of Budget and Management (DBM) for the Departments and attached agencies; b. Office of the President-Office of the Executive Secretary (OP-OES),Office of the Cabinet Secretary (OP-OCS),and DBM for the Other Executive Offices (OEOs),including the OP-attached agencies and GOCCs covered by DBM; c. Commission on Higher Education (CHED) for the SUCs; d. Governance Commission for GOCCs (GCG) for GOCCs covered by Republic Act No. 10149; e. Local Water Utilities Administration (LWUA) for LWDs; f. Department of the Interior and Local Government (DILG) for LGUs; 2.2 The personnel of departments/agencies holding regular, contractual and casual positions are covered by this Circular. Excluded from the coverage herein are individuals engaged without employer-employee relationship and funded from non-Personnel Services (PS) budget. aScITE 3.0 ELIGIBILITY CRITERIA Each agency must satisfy the following conditions to be eligible for the grant of PBB. See Annex 1: Master List of Departments/Agencies and Prescribed Delivery Units in Departments/Agencies : 3.1 Good Governance Conditions (GGCs) .Satisfy 100% of GGCs for FY 2019 as provided in Section 4.0. 3.2 Performance Targets of Agencies .Achieve each one of the Physical Targets, Support to Operations (STO) and General Administration and Support Services (GASS) requirements for FY 2019. a. For national government agencies and GOCCs covered by DBM, achieve the streamlining requirements of government services, achieve higher citizen/client satisfaction, and achieve fiscal discipline. The details of the requirements are indicated in Section 5.0 hereof; b. For SUCs, achieve each one of the Congress-approved performance targets under the FY 2019 General Appropriations Act, and the FY 2019 STO and GASS requirements; c. For GOCCs covered by RA No. 10149, achieve the targets reflected in their approved FY 2019 Performance Scorecard and eligibility requirements specified in a separate guideline to be issued by GCG; d. For LWDs, achieve each one of the physical targets, STO and GASS indicators as identified by LWUA in a Joint Memorandum Circular to be issued by LWUA and DBM; and e. For LGUs, achieve the performance targets based on the Guidelines on the Grant of PBB for LGUs to be issued by the AO 25 IATF and DILG. 3.3 Performance Rating System to be Used for Personnel in the First and Second Levels, and for Career Executive Service (CES) positions .Use the CSC-approved Strategic Performance Management System (SPMS) in rating the performance of the First and Second Level officials and employees of departments/agencies in NGAs, GOCCs and LGUs, including officials holding managerial or Director positions but are not Presidential appointees. The rating of the performance of Career Executive Service (CES) officers and incumbents to CES positions shall be based on the guidelines issued by the Career Executive Service Board (CESB). HEITAD 4.0 GOOD GOVERNANCE CONDITIONS (GGCs) 4.1 The following GGCs are set based on performance drivers of the Results-Based Performance Management System (RBPMS) and the priorities of the Duterte Administration for 1) heightened transparency; 2) stronger public accountability; and 3) more inclusive and people-centered public services: a. Maintain/Update the agency Transparency Seal (TS) pursuant to Section 106 of the General Provisions of the FY 2019 General Appropriations Act (GAA). The TS page should be accessible by clicking the TS logo on the home page. Status of compliance shall be posted both DAP website through https://www.dap.edu.ph/rbpms/ and DBM website at www.dbm.gov.ph/index.php/news-update/transparency-sealcompliance See Annex 2: Guideline on Transparency Seal for full details of requirements. b. Update the PhilGEPS posting of all Invitations to Bids and awarded contracts pursuant to the Government Procurement Reform Act (RA No. 9184) for transactions above Php 1 million from January 1 to December 31, 2019, including Early Procurement of FY 2020 Non-Common Use Supplies and Equipment (Non-CSE) items. Agencies should track their status of compliance through the PhilGEPS microsite: https://data.philgeps.gov.ph/pbbweb/abbwebapp.aspx .see Annex 6: Guideline on PhilGEPS Posting . c. Maintain/Update the Citizen's or Service Charter or its equivalent ,reflecting the agency's enhanced service standards for all its government services to citizens, businesses, and government agencies, consistent with the objectives of RA No. 11032 and the President's directive to reduce processing time of all public transactions with government and ensure accessible and convenient delivery of services to the public. Departments/Agencies shall submit their respective Certificates of Compliance (CoC) based on the format prescribed by the Anti-Red Tape Authority ("Authority") on or before December 31, 2019 through the AO25 Secretariat. The Authority shall conduct a validation of the Citizen's or Service Charter or its equivalent starting January 2020. Non-compliance with any of the GGCs will render the entire department/agency ineligible for the PBB. The assessment of agency compliance with GGC requirements shall be conducted starting October 1, 2019. 5.0 FY 2019 PERFORMANCE TARGETS 5.1 Streamlining and Process Improvement of the Agency's Critical Services covering all Government-to-Citizens (G2C),Government-to-Businesses (G2B),and Government-to-Government (G2G) transactions as declared in the agency's Citizen's/Service Charter. To promote the periodic measurement of agency performance in delivering said services, agencies shall determine and report the following streamlining criteria using Annex 3A Modified Form A-Department/Agency Performance Report : a. Number of Steps which refers to number of steps to complete the service. Departments/agencies shall report in detail the steps necessary to complete the service including flow charts indicating the front end and back end. b. Turnaround Time (TAT) which is the sum of the waiting time and processing time. TAT starts from the moment the transacting client enters the queue or fills out the form, and the waiting time incurred until the service has been completed/delivered. ATICcS c. Number of Signatures which refers to the number of signatures and initials from the employees and officers of the department/agency necessary to complete each service. d. Number of Required Documents which refers to the total number of required documents that must be provided by the transacting client to the government. e. Transaction Costs which are the costs incurred by the transacting client in the course of availing of a government service. These costs are categorized as follows: e.1 Primary Transaction Costs/Fees which are the fees declared in the agency's Citizen's/Service Charter to be paid to the department/agency by the transacting client for availing a government service. Examples of these fees are application fees, registration fees, etc. e.2 Other Transaction Costs which are the other costs incurred by the transacting client to obtain supporting information from another agency in order to secure the necessary primary information. These costs also include the other expenses shouldered by the transacting client until the service has been completed by the government. Examples are the costs of birth certificates to secure passports, barangay clearance to secure business permit, required photos, printing costs, photocopying costs, transportation expenses of the transacting client, etc. f. Substantive Compliance Costs which are the incremental costs other than administrative costs incurred by the transacting public in the course of complying with a regulation. These costs can include implementation costs, direct labor costs, overhead costs, equipment costs, material costs, and external service costs. Examples are the purchase of early warning device for vehicle owners, expenses in the installation of accelerograph for building with 10 floors and up, costs in the maintenance of waste disposal system for establishment, etc. Departments/agencies shall report the baseline information of each abovementioned streamlining criteria based on the agency's Citizen's/Service Charter updated prior to FY 2019. They shall set their FY 2019 Streamlining Improvement Target for each streamlining criteria for every declared service including the following specific targets: a. Reduction in the number of signatures to not more than three (3); b. Simplification of application forms or reduction in the number of documentary requirements; c. Reduction in the turnaround time and completion of the transaction in accordance with the provisions of the EODB law not to exceed the maximum period of three (3), seven (7), and twenty (20) based on the classification of transactions, unless otherwise indicated under special laws. Departments/agencies shall submit supporting documents such as flow charts, legal bases, additional documents, etc. to show actual improvements, and proof of streamlining accomplishments. In the event the department/agency is unable to achieve the targets they set in this section, they shall provide justifications, explanations, and supporting documents using the remarks. The acceptance of explanation shall be subject to the review and recommendation of the validating agency. TIADCc 5.2 Citizen/Client Satisfaction. To determine the effectiveness of the streamlining and process improvements initiated by agencies, the satisfaction level of the citizens/clients will be measured and reported. Departments/agencies should embed feedback mechanisms and citizen/client satisfaction measurement in their process improvement efforts. Using the improvement action plan that agencies reported for FY 2018 PBB, for each service, agencies shall report the results of each action plan and the FY 2019 Citizen/Client Satisfaction Survey for each service. Departments/agencies shall report the following information using Annex 4: Citizen/Client Satisfaction Report : a. Description of the methodology of the Citizen/Client Satisfaction Survey used for each reported service b. Results of the Citizen/Client Satisfaction Survey for FY 2019 c. Results of their action plan reported in the FY 2018 PBB d. Continuous improvement plan for FY 2020 GOCCs covered by RA No. 10149 will report the results of client/customer satisfaction survey based on the standard methodology and corresponding questionnaire prescribed by the GCG. 5.3 STO Target. Initial Certification/Recertification of the agency's Quality Management System (QMS) covering at least one (1) core process or frontline service as mandated under its existing pertinent laws . For the ISO 9001:2015 QMS certification, it must be issued by any of the certification bodies (CBs) accredited by the International Accreditation Forum (IAF) members. Preferably, the CB is accredited by the Philippine Accreditation Bureau under the Department of Trade and Industry, which is an IAF member and the recognized national accreditation body in the Philippines pursuant to Executive Order No. 802, s. 2009. The ISO 9001:2015 certification(s)/recertification(s) must be valid as of December 31, 2019 and must be posted in the agency TS webpage not later than December 31, 2019 . ISO 9001:2015 QMS-equivalent certifications/attestations granted by similar internationally recognized bodies promoting Total Quality Management (TQM) shall be considered, e.g. ,Philippine Quality Award, ISO/IEC 17025 or 17020 Accreditation, Accreditation Canada International's Qmentum International Gold Award, Universal Postal Union's Quality Management Certification, and Accrediting Agency of Chartered Colleges and Universities in the Philippines, Inc. (AACCUP)'s Institutional Accreditation. A certified true copy of the QMS certificate shall be submitted to the Government Quality Management Committee (GQMC),through its DBM Secretariat-Systems and Productivity Improvement Bureau (SPIB),not later than December 31, 2019 for validation purposes. For frontline agencies, it is expected that the core process to be covered by the QMS pertains to an agency process most demanded by citizens and business, and targeted for improvement under Sections 5.1 and 5.2 above. 5.4 GASS Targets. The common GASS targets shall include the following: a. Budget Utilization Rate (BUR) ,which shall consist of: 1) Obligations BUR is computed as obligation rates for Maintenance and Other Operating Expenses (MOOE) and Capital Outlays (CO) of all programs, activities and projects funded in FY 2019 from all appropriation sources, including those released under the 2019 General Appropriations Act as the Allotment Order policy, net of savings from procurement and implementation of cost-cutting measures. Hence: Obligations BUR = Obligations for MOOE and CO for 2019 appropriations Allotments for MOOE and CO for 2019 appropriations Net of savings in allotment from efficiency and cost- cutting measures 2) Disbursement BUR is measured as the ratio of total disbursements (cash and non-cash, excluding PS) to total obligations for MOOE and CO from FY 2019 appropriations, net of goods and services obligated by December 31, 2018 but executed and paid only in 2019. The objective is to measure the disbursements and obligations for MOOE and CO for the 2019 appropriations. Hence: Disbursement BUR = Disbursements for MOOE and CO for 2019 appropriations Obligations for MOOE and CO for 2019 appropriations 3) BUR for GOCCs is computed as follows: I. Obligations BUR = Total Obligations/DBM Approved Corporate Operating Budget (both net of PS) II. Disbursement BUR = Total Actual Disbursement/Total Actual obligations (both net of PS) 4) BUR for SUCs is computed as follows: SDAaTC I. Obligations and Disbursements BUR will be the same as those for department/agencies. II. Because all income of the SUCs ( e.g. ,trust funds, internally generated income, and revolving funds) should benefit and improve the SUCs operations, its Obligations and Disbursements utilization rates will also be reported following the reporting format in Annex 5: FY 2019 GAA Accomplishments and BUR Form for SUCs . b. Sustained Compliance with Audit Findings .Fully implement 30% of the prior years' audit recommendations as shown in the Report on Status of Implementation of Prior Years' Recommendations. These recommendations will exclude the Property, Plant and Equipment (PPE)-related items of the Annual Audit Report (AAR).Audit findings closed since FY 2017 should also not recur. The objective is to improve the agency's internal control processes, enhance operational effectiveness, and eliminate, resolve and remedy most, if not all, of the agency audit findings, by the end of 2020. c. Compliance with Quarterly Submission of Budget and Financial Accountability Reports (BFARs) Online Using the DBM's Unified Reporting System (URS) 30 days after end of every quarter, as provided in Section 102 of the FY 2019 GAA. d. Submission of Annual Procurement Plan (APP-non CSE) approved by the Head of Procuring Entity (HOPE) to the Government Procurement Policy Board (GPPB) in the format prescribed under GPPB Circular No. 07-2015. 1) FY 2019 APP-non CSE should have been submitted to the GPPB-TSO on March 31, 2019 . 1 The same should be posted on the agency TS page on not later than one month after the issuance of this Circular. The APP non-CSE submissions must indicate: "APP for CY of for PBB" in the subject line and must be sent through email at [emailprotected] . The list of agencies complying with the APP submission requirement shall be posted in the GPPB website ( www.gppb.gov.ph ). e. Submission of FY 2020 Annual Procurement Plan-Common-Use Supplies and Equipment (FY 2020 APP-CSE) to the DBM-Procurement Service on or before October 31, 2019 in the prescribed format by DBM-PS. The same should be posted in the agency TS webpage not later than October 31, 2019 . f. Undertaking of Early Procurement for at least 50% of the value of goods and services based on the department's/agency's budget submitted to the Congress consistent with the NEP .In implementing the cash budgeting system, departments/agencies should subject at least 50% of their budget for works, goods and services requirements to be procured for their FY 2020 operations to Early Procurement, short of award as early as the submission of the NEP to Congress. Departments/Agencies should update their PhilGEPS postings for Early Procurement by posting the Approved Contract and Notice to Proceed in PhilGEPS on or before January 31, 2020 .The GPPB shall soon be issuing a Budget Circular on this. acEHCD To support Early Procurement, the Indicative FY 2020 APP-non CSE consistent with the FY 2020 National Expenditure Program (NEP) should be posted on the agency TS page not later than September 30, 2019 . g. Submission of results of FY 2018 Agency Procurement Compliance and Performance Indicators (APCPI) System ,per GPPB Resolution No. 39-2017, complete with the following forms: (1) APCPI-Self-Assessment Form; (2) APCPI-Consolidated Procurement Monitoring Report; (3) APCPI-Procurement Capacity Development Action Plan; and the Questionnaire on or before March 31, 2019 .The APCPI Tool may be downloaded from the GPPB website using this link: http://www.gppb.gov.ph/apcpi/apcpi.html .Submit either in electronic (Excel) format through [emailprotected] indicating: "2018 APCPI Initial Results of for PBB" in the subject line; or printed (signed) copies hand carried/mailed through the GPPB-TSO front desk. The list of agencies complying with the APCPI requirement shall be posted in the GPPB website ( www.gppb.gov.ph ). 5.5 Other cross-cutting requirements .The AO 25 IATF sets the following cross-cutting requirements: a. Establishment and Conduct of Agency Review and Compliance Procedure of SALN pursuant to Section 10 of the Code of Conduct and Ethical Standards for Public Officials and Employees (RA No. 6713), and CSC Resolutions Nos. 1300455 and 1500088. Each department/agency shall have a SALN Review and Compliance Committee to implement the provisions on reviewing and complying with SALN requirements to determine whether said statements have been submitted on time, are complete, and are in proper form. Agency heads should ensure that officials and employees covered by RA No. 6713 submitted their 2019 SALN to the respective SALN repository agencies, as prescribed in the rules provided under CSC Memorandum Circular No. 3 s. 2015. The Agency Review and Compliance Procedure of SALN used by the department's/agency's SALN Review and Compliance Committee should be cascaded to all employees. The scanned copy of the same shall be uploaded in the agency TS webpage not later than October 1, 2019 . See also Section 6.11, 6.14 and 10.3 on SALN requirement . b. Comply with the Freedom of information (FOI) Program pursuant to Executive Order No. 2, s. 2016, based on the enhanced requirements of the Presidential Communications Operations Office (PCOO).Agencies should comply to the following FOI requirements within the set deadline: 1) The Updated People's FOI manual (including new designated list of FOI Receiving Office/rs and its contact details, if any) duly signed by the Head of the Agency and uploaded in the agency TS page on or before November 30, 2019 ; 2) The FOI Reports (Agency Information Inventory, 2019 FOI Registry, and 2019 FOI Summary Report) uploaded in the agency TS page on or before January 31, 2020 ;and, 3) A screenshot of the agency website's home page containing a visible and functional FOI logo linked to the electronic FOI portal ( www.foi.gov.ph ) submitted through email: [emailprotected] on or before January 31, 2020 . Agencies should submit the accomplished FOI Reports strictly in one (1) Excel format (.xls) based on templates provide in this link: www.bit.ly/2018FOIReports .Submissions not compliant to the file format and templates will not be considered. All agencies including those already onboard the eFOI portal, are required to send the soft copy submissions to [emailprotected] .Policy issuances and memoranda can be accessed in this link: www.foi.gov.ph/resources . SDHTEC In case a department/agency is not able to meet any of the above performance targets, the Department Secretary/Head of Agency should submit the justifications/explanations and supporting documents to warrant reconsideration. For validation purposes, justifiable reasons are factors that are considered outside the control of the agency. Acceptance of justifications/explanations shall be subject to the recommendation of validating agencies. 5.6 To reinforce fairness in the assessment of the performance of each delivery unit under operations with those under support services, departments/agencies should also declare non-frontline services provided to units/employees performed by the latter delivery units. Doing so will strengthen the accountability of every delivery unit in streamlining and improving their processes and services to citizens/clients, internal units/employees, and to the Composite Team from AO 25 IATF agencies. Likewise, it will also provide performance data to support the equitable ranking of each delivery unit. Departments/Agencies shall also report applicable baseline information enumerated in Section 5.1 and 5.2. 6.0 ELIGIBILITY OF INDIVIDUALS 6.1 Department Secretaries, Heads of Other Executive Offices, Chairpersons and Commissioners of Constitutional Offices, Heads of Attached Agencies, Presidents of SUCs, and non- ex officio Heads of GOCCs covered by DBM are eligible only if their respective departments/agencies/institutions are eligible. If eligible, their maximum PBB rate for FY 2019 shall be equivalent to 65% of their monthly basic salary as of December 31, 2019. They should not be included in the Form 1-Report on Ranking of Delivery Units. 6.2 Non- ex officio Board Members of GOCCs covered by DBM may be eligible to a rate equivalent to 65% of the monthly basic salary of the highest corporate official of the GOCC concerned subject to the following conditions: a. The GOCC has qualified for the grant of the FY 2019 PBB; b. The Board Member has 90% attendance to duly called board meetings and committee meetings as certified by the Board Secretary; c. The Board Member has nine (9) months aggregate service in the position; and d. The GOCC has submitted the appropriate annual Board-approved Corporate Operating Budget (COB) to DBM in accordance with the Corporate Budget Circular No. 22 dated December 1, 2016. 6.3 Employees belonging to the First, Second and Third Levels should receive a rating of at least "Satisfactory" based on the agency's CSC-approved Strategic Performance Management System (SPMS) or the requirement prescribed by the CESB. 6.4 Personnel on detail to another government agency for six (6) months or more shall be included in the ranking of employees in the recipient agency that rated his/her performance. Payment of the PBB shall come from the mother agency. 6.5 Personnel who transferred from one government agency to another agency shall be rated and ranked by the agency where he/she served the longest. If equal months were served for each agency, he/she will be included in the recipient agency. 6.6 Officials and employees who transferred from government agencies that are non-participating in the implementation of the PBB, shall be rated by the agency where he/she served the longest; the official/employee shall be eligible for the grant of PBB on a pro-rata basis corresponding to the actual length of service to the participating implementing agency, as stated in Section 6.8. AScHCD 6.7 An official or employee who has rendered a minimum of nine (9) months of service during the fiscal year and with at least Satisfactory rating may be eligible to the full grant of the PBB. 6.8 An official or employee who rendered less than nine (9) months but a minimum of three (3) months of service and with at least Satisfactory rating shall be eligible for the grant of the PBB on a pro-rata basis corresponding to the actual length of service rendered, as follows: LENGTH OF SERVICES % OF PBB 8 months but less than 9 months 90% 7 months but less than 8 months 80% 6 months but less than 7 months 70% 5 months but less than 6 months 60% 4 months but less than 5 months 50% 3 months but less than 4 months 40% The following are the valid reasons for an employee who may not meet the nine-month actual service requirement to be considered for PBB on a pro-rata basis: a. Being a newly hired employee; b. Retirement; c. Resignation; d. Rehabilitation Leave; e. Maternity Leave and/or Paternity Leave; f. Vacation or Sick Leave with or without pay; g. Scholarship/Study Leave; h. Sabbatical Leave. 6.9 An employee who is on vacation or sick leave, with or without pay, for the entire year is not eligible to the grant of the PBB. 6.10 Personnel found guilty of administrative and/or criminal cases by final and executory judgment in FY 2019 shall not be entitled to the PBB. If the penalty meted out is only a reprimand, such penalty shall not cause the disqualification to the PBB. 6.11 Officials and employees who failed to submit the 2018 SALN as prescribed in the rules provided under CSC Memorandum Circular No. 3 s. 2015; or those who are responsible for the non-compliance with the establishment and conduct of the review and compliance procedure of SALN, shall not be entitled to the FY 2019 PBB. 6.12 Officials and employees who failed to liquidate all cash advances received in FY 2019 within the reglementary period, as prescribed in COA Circular 97-002 dated February 10, 1997 and reiterated in COA Circular 2009-002 dated May 18, 2009, shall not be entitled to the FY 2019 PBB. 6.13 Officials and employees who failed to submit their complete SPMS Forms shall not be entitled to the FY 2019 PBB. 6.14 Agency heads should ensure that officials and employees covered by RA No. 6713 submitted their 2018 SALN to the respective SALN repository agencies, liquidated their FY 2019 Cash Advances, or completed the SPMS Forms, as these will be the basis for the release of FY 2019 PBB to individuals. AcICHD 6.15 Officials and employees responsible for the implementation of the prior years' audit recommendations, QMS certification, or posting and dissemination of the department/agency system of ranking performance of delivery units, shall not be entitled to the FY 2019 PBB if the Department/Agency fails to comply with any of these requirements. 7.0 RANKING OF DELIVERY UNITS 7.1 Departments/Agencies and their corresponding offices/delivery units that meet the criteria and conditions in Section 4.0 are eligible to the FY 2019 PBB. Bureaus, offices or delivery units eligible to the PBB shall be forced ranked according to the following categories: Ranking Performance Category Top 10% Best Delivery Units Next 25% Better Delivery Units Next 65% Good Delivery Units The declarations of responsible bureaus/offices/delivery units in the completion of each critical service or other key processes shall be the basis for equitable performance ranking of delivery units. The resulting ranking of bureaus/offices/delivery units shall be indicated in the Annex 7: Form 1 Report on Ranking of Delivery Units. 7.2 When identifying and determining delivery units, departments/agencies must be guided by the Master List of Departments/Agencies and Prescribed Delivery Units per Department/Agency (See Annex 1). a. A delivery unit is the primary subdivision of the department/agency performing substantive line functions, technical services or administrative support, as reflected in the Department's/Agency's organizational structure/functional chart. The identification of a delivery unit will depend on the type of government entity, with due consideration to its mandate, organizational level, and scope of operations, as follows: TYPE OF GOVERNMENT ENTITY DELIVERY UNITS Department or Department-Level Offices Bureaus Services Regional Offices, if any Agency Intermediate Level Offices Bureaus Services Regional/Field Units, if any Division Level Divisions Field Units, if any State University or College Offices Services Campuses Colleges GOCC Offices Departments a. For purposes of this Circular, agencies attached to a department or department-level entity shall be treated as an agency separate from its parent department and shall have a separate ranking of delivery units. Elementary and Secondary Schools under DepEd and Hospitals, Medical Centers and Treatment Facilities under DOH shall also be treated as agencies separate from their parent department as well as other agencies indicated in Annex 1. b. To facilitate the ranking of delivery units, agencies may group or cluster the delivery units based on similarities of tasks and responsibilities, and rank the units within each group or cluster, provided that the resulting ranking distribution shall be in accordance with Section 7.1. 7.2 Only the personnel belonging to eligible delivery units are qualified for the PBB. Refer also to exclusion of individuals as cited in Section 7. While individual ranking shall be the basis for merit increase, promotion, further training and/or disciplinary action, individual ranking shall no longer be included in the Form 1 (See Annex 7). 7.3 To recognize high performance of government employees in relation to the achievement of agency targets and requirements for the grant of the FY 2019 PBB, departments/agencies shall list the names of employees who belong in the Best Delivery Unit/s using the Form 1 (See Annex 7). 7.4 The GCG, the LWUA, the DILG, and the DepEd shall issue pertinent Guidelines on the ranking of delivery units for GOCCs covered by GCG, LWDs, LGUs, and DepEd Delivery Units respectively. 7.5 To heighten transparency among delivery units and employees, departments/agencies shall cascade to their employees the agency guidelines/mechanics in ranking delivery units for the grant of the FY 2019 PBB. Departments/Agencies shall prepare the System of Agency Ranking Delivery Units for FY 2019 PBB using the Form for the Guidelines/Mechanics in Ranking Delivery Units (See Annex 8).The duly completed and signed agency guidelines in ranking delivery units shall be posted on the agency TS webpage on or before October 1, 2019. ICHDca 8.0 RATES OF THE PBB The rates of the PBB for each individual shall be based on the performance ranking of the individual's bureaus or delivery units with the rate of incentive as a multiple of one's monthly basic salary as of December 31, 2019, based on the table below: PERFORMANCE CATEGORY MULTIPLE OF BASIC SALARY Best Delivery Unit 0.65 Better Delivery Unit 0.575 Good Delivery Unit 0.50 9.0 SUBMISSION OF REPORTS 9.1 Departments/Agencies should submit FY 2019 accomplishments using the Modified Form A-Department/Agency Performance Report, Modified Form A1-Details of Bureau/Office Performance Report, Citizen/Client Satisfaction Report, Form 1 and the PBB Evaluation Matrix. They should submit duly completed and signed forms and reports to the IATF (two hard copies and e-copies, i.e. ,PDF and editable MS Word files, of Modified Form A-Department/Agency Performance Report, Modified Form A1-Details of Bureau/Office Performance Report, Citizen/Client Satisfaction Report, Form 1 and supporting documents) through the AO 25 Secretariat which shall endorse copies to the oversight/validating agencies for review/evaluation. All forms and reports should be signed by the agency head or the duly designated official. 9.2 Submission of agency physical accomplishments and other requirements will be until February 28, 2020 for small agencies, and August 31, 2020 for big departments. Agencies shall ensure that all explanations and justifications are already attached in their submission. 9.3 The COA Audit Team Leaders shall verify/monitor compliance of their respective agencies with the audit recommendations shown in the Status of Implementation of Prior Years' Audit Recommendations in the Annual Audit Report/Management Letter and submit a report thereon, to the concerned Supervising Auditor (SA).The SA will then prepare a summary report for submission to the concerned Cluster Director. Based on the reports submitted by the SAs, the Cluster Director shall submit to the IATF Secretariat, copy furnished the Sector Head and RMBO, PFMS, both of COA, a Summary List of Agencies that complied with the required minimum 30% full implementation of audit recommendations. 9.4 Results of the validation showing non-compliant agencies shall be posted in the RBPMS website. The IATF shall conduct spot-checks to validate claims and certifications made by departments/agencies. 9.5 The Department of Education shall have the same implementation timeline of GGCs, Physical Targets, STO and GASS targets as indicated in Section 9.6. TCAScE 9.6 The AO 25 IATF sets the following implementation timeline for the FY 2019 PBB. REQUIREMENTS VALIDATING AGENCY DEADLINE OF SUBMISSION START OF VALIDATION Physical Targets Operations 1. Streamlining and Process Improvement of Agency Services Composite Team from AO 25 IATF agencies February 28, 2020 (small agencies) March 1, 2020 (small agencies) August 31, 2020 (big agencies) September 1, 2020 (big agencies) 2. Citizen/Client Satisfaction Departments OEOs GOCCs covered by DBM GOCCs covered by RA 10149 Composite Team from AO 25 IATF agencies February 28, 2020 (small agencies) August 31, 2020 (big agencies) March 1, 2020 (small agencies) September 1, 2020 (big agencies) 3. Physical Targets for the following: SUCs (See Annex 5) CHED February 28, 2020 March 1, 2020 GOCCs covered by RA 10149 GCG Based on GCG timeline Based on GCG timeline LWDs LWUA February 28, 2020 March 1, 2020 LGUs DILG February 28, 2020 March 1, 2020 Support to Operations (STO) 1. QMS Certification GQMC December 31, 2019 From January 1 to 31, 2020 Post QMS Certification in TS page Submit certified true copy of QMS certificate to GQMC through DBM-SPIB General Administration and Support Services (GASS) 1. BUR Departments, OEOs and GOCCs covered by DBM DBM-BMBs concerned February 28, 2020 (small agencies) March 1, 2020 (small agencies) SUCs (See Annex 5) DBM Regional Offices and DBM-BMB-F August 31, 2020 (big agencies) September 1, 2020 (big agencies) 2. Sustained Compliance with Audit Findings COA December 31, 2019 December 31, 2019 3. Submission of BFARs online through the URS DBM and COA First Quarter April 15, 2019 April 15, 2019 Second Quarter July 15, 2019 July 15, 2019 Third Quarter October 15, 2019 October 15, 2019 Fourth Quarter January 15, 2020 January 15, 2020 4. COA Financial Reports COA Small Agencies March 30, 2019 March 30, 2019 Big Agencies April 30, 2019 April 30, 2019 5. Procurement Documents FY 2019 APP-non CSE GPPB-TSO March 31, 2019 One (1) month after the issuance of resolution Indicative FY 2020 APP-non CSE GPPB-TSO September 30, 2019 September 30, 2019 FY 2020 APP-CSE DBM-PS October 31, 2019 October 31, 2019 Undertaking of Early Procurement for at least 50% of goods and services GPPB-TSO January 31, 2020 January 31, 2020 Results of FY 2018 APCPI System GPPB-TSO March 31, 2019 March 31, 2019 Good Governance Conditions (GGCs) 1. Transparency Seal DBM-OCIO October 1, 2019 October 1, 2019 2. PhilGFPS Posting (transactions above P1,000,000 and with December 31, 2019 as cut-off),including the Early Procurement of FY 2020 Non-CSE items. PhilGEPS January 31, 2020 February 1, 2020 3. Citizen's/Service Charter Anti-Red Tape Authority December 31, 2019 January 1, 2020 Certificate of Compliance (CoC) pursuant to Section 4.1.c Other Cross-cutting Requirements 1. Submission of SALN of employees Office of the President, Ombudsman, CSC April 30, 2019 April 30, 2019 2. Agency Review and Compliance Procedure of Statement and Financial Disclosures. Note: Departments/Agencies shall submit a list of SALN non-filers using Form 1. CSC October 1, 2019 October 1, 2019 3. FOI Compliance People's FOI Manual PCOO November 30, 2019 November 30, 2019 Agency Information Inventory January 31, 2020 January 31, 2020 2019 FOI Registry and 2019 FOI Summary Report January 31, 2020 January 31, 2020 Screenshot of agency's home page January 31, 2020 January 31, 2020 4. Posting of Agency's System of Ranking Delivery Units DAP October 1, 2019 October 1, 2019 5. Submission of Agency Report on Ranking of Delivery Units (Form 1.0 and PBB Evaluation Matrix) February 28, 2020 (small agencies) March 1, 2020 (small agencies) Departments DBM-BMBs August 31, 2020 (big agencies) September 1, 2020 (big agencies) OEOs DBM-BMBs and DBM-NCR GOCCs covered by DBM DBM-BMB-C SUCs DBM-RO and DBM-BMB-F LWDs LWUA and DBM-BMB-C 10.0 EFFECTS OF NON-COMPLIANCE 10.1 For FY 2019, agencies that are unable to comply with all the Good Governance Conditions shall be considered ineligible for the FY 2019 PBB. 10.2 Departments/Agencies that are unable to comply with a maximum of two (2) Performance Targets due to controllable factors as determined by the validating agencies shall be considered ineligible for the FY 2019 PBB. 10.3 In the event the AO 25 IATF conducted random check of submitted SALN of employees and found non-compliance with the guidelines prescribed by the CSC and the posted Review and Compliance Procedure of the concerned department/agency, such incident could be a cause to disqualify the department/agency in the succeeding cycle of the PBB. 10.4 Prohibited Acts: A Department/Agency/GOCC/LWD/LGU, which, after due process by the oversight agency has been determined to have committed the following prohibited acts, shall be disqualified from the PBB in the succeeding year of its implementation. Moreover, the CSC or Ombudsman shall file the appropriate administrative case: a. Misrepresentation in the submitted reports required for the PBB, commission of fraud in the payment of the PBB and violation of the provisions of this Circular; and b. Evenly distributing PBB among employees in an agency, in violation of the policy of paying the PBB based on the ranking of delivery units. 11.0 FEEDBACK AND CHANGE MANAGEMENT 11.1 Department Secretaries/Head of Agencies with the support of their Performance Management Groups should enhance the implementation of their internal communications strategy on PBIS, and fulfill the following: a. Engage their respective employees in understanding the PBIS, the performance targets of their respective departments/agencies, as well as the services and outputs that they will need to deliver in order to meet these targets. cTDaEH b. Disseminate the performance targets and accomplishments of their departments/agencies to their employees through the intranet and other means, as well as publish these on their respective websites for the public's information. c. Set up a Help Desk to respond to queries and comments on the targets and accomplishments of their departments/agencies. The Help Desk may be a facility that is embedded in the respective websites of departments/agencies. d. Set up a Complaints Mechanism to respond to the PBIS-related issues and concerns raised by officials and employees of their respective departments/agencies. Such may be incorporated in the functions of their Grievance Committee. 11.2 The Department Secretary/Head of Agency shall designate a senior official who shall serve as a PBB focal person. The offices responsible for the performance management may be tasked to provide secretariat support to the PMG and to recommend strategies to instill a culture of performance within the Department/Agency. 12.0 INFORMATION AND COMMUNICATION 12.1 The Department Secretary/Head of Agency shall confirm with the IATF the name, position and contact details (e-mail, landline, facsimile, cellular phone) of the senior officials designated as the PBB focal person and the spokesperson, respectively. 12.2 Departments/Agencies should strengthen their communications strategy and ensure transparency and accountability in the implementation of the PBB. 12.3 The IATF shall maintain the following communication channels: a. AO 25 Secretariat at [emailprotected] b. RBPMS website www.dap.edu.ph/rbpms c. Telephone: (02) 400-1469, (02) 400-1490, (02) 400-1582 d. Facebook: www.facebook.com/PBBsecretariat e. Twitter: @pbbsecretariat 13.0 APPLICABILITY TO THE CONSTITUTIONAL BODIES, LEGISLATIVE AND JUDICIAL BRANCHES Congress, The Judiciary, Constitutional Commissions, and the Office of the Ombudsman are encouraged to follow these guidelines to be eligible to the FY 2019 Performance-Based Bonus. 14.0 EFFECTIVITY CLAUSE This Memorandum Circular shall take effect immediately. Certified true copies shall be posted in the RBPMS website and the Official Gazette, and shall be filed in the University of the Philippines (UP) Law Center. (SGD.) WENDEL E. AVISADO Acting Secretary, Department of Budget and Management and Chairman, AO 25 Inter-Agency Task Force ANNEX 1 Master List of Departments/Agencies and Prescribed Delivery Units in departments/agencies A. DEPARTMENTS Department Delivery Units 1. Office of the President Office of the Executive Secretary* Commissions Centers Technical and Staff Offices Offices of Presidential Advisers/Assistants (per area of concern) Offices with special concerns 2. Office of the Vice-President Office of the Chief of Staff (including the Office of the Vice-President Proper and the Office of the Assistant Chief of Staff) Technical and Staff Offices 3. Department of Agrarian Reform a. Office of the Secretary (Proper) Office of the Secretary* Council Secretariat DAR Adjudication Boards Services Bureaus Regional Offices 4. Department of Agriculture a. Office of the Secretary (Proper) Office of the Secretary* Services Bureaus Regional Offices SOCSKSARGEN Area Development Project Office Institutes ( e.g. , PRRI) b. Agricultural Credit Policy Council Office of the Executive Director* Staff Division c. Bureau of Fisheries and Aquatic Resources Office of the Director* Technical and Support Services Centers Regional Units d. National Fisheries Research and Development Institute Office of the Executive Director* Divisions Centers e. National Meat Inspection Services Office of the Executive Director* Central Office Divisions Regional Centers f. Philippine Carabao Center Office of the Executive Director* Central Office Division Centers g. Philippine Center for Post-Harvest Development and Mechanization Office of the Director* Divisions h. Philippine Council for Agriculture and Fisheries Office of the Director* Divisions i. Philippine Fiber Industry Development Authority Office of the Executive Director* Central Office Divisions Regional Offices 5. Department of Budget and Management a. Office of the Secretary (Proper) Office of the Secretary* Bureaus Services Regional Offices b. Government Procurement Policy Board-Technical Support Office Office of the Executive Director* Divisions c. Procurement Service Office of the Executive Director* (including Internal Audit, Legal, and Corporate Planning Divisions) Functional Groups 6. Department of Education a. Office of the Secretary (Proper) Office of the Secretary* (including Early Childhood Care Development Council) Bureaus Services Regional Offices Schools Division Offices Schools and Learning Centers** National Educators Academy of the Philippines National Council for Children's Television b. Early Childhood Development Center c. National Book Development Board Office of the Executive Director* Divisions d. National Council for Children's Television (identified as DU of the Office of the Secretary Proper) e. National Museum Office of the Director* Divisions f. Philippine High School for the Arts Office of the Director* Basic and Arts Education Staff Divisions 7. Department of Energy a. Office of the Secretary (Proper) Office of the Secretary* (including Investment Promotion Staff, Consumer Welfare and Promotion Staff, Public Affairs Staff and Internal Audit Division) Services Bureaus Geographical Offices 8. Department of Environment and Natural Resources a. Office of the Secretary (Proper) Office of the Secretary* Bureaus Services Regional Offices b. Environmental Management Bureau Office of the Director* Central Office Divisions Regional offices c. Mines and Geo-Sciences Bureau Office of the Director* Central Office Divisions Regional Offices d. National Mapping and Resource Information Authority Office of the Administrator* Branches e. National Water Resources Board Office of the Executive Director* Divisions f. Palawan Council for Sustainable Development Staff Office of the Chairman* (including Office of the Executive Director) Divisions 9. Department of Finance a. Office of the Secretary (Proper) Office of the Secretary* Services Offices One-Stop Shop Center b. Bureau of Customs Office of the Commissioner* Services Offices c. Bureau of Internal Revenue Office of the Commissioner* (including Performance Evaluation Division) Services Revenue Data Centers Revenue Regional Offices d. Bureau of Local Government Finance Office of the Executive Director* Services Regional Offices e. Bureau of the Treasury Office of the Treasurer of the Philippines* Services Regional Offices f. Central Board of Assessment Appeals Office of the Board* Offices of the Hearing Officers g. Insurance Commission Office of the Commissioner (including Internal Audit Division) Services District Offices h. National Tax Research Center Office of the Executive Director* Branches i. Privatization and Management Office Office of the Executive Director* Services j. Securities and Exchange Commission Office of the Chairperson* Sectoral Offices Departments Extension Offices 10. Department of Foreign Affairs a. Office of the Secretary Office of the Secretary* (including Technical Cooperation Council of the Philippines, UNESCO National Commission of the Philippines) b. Technical Cooperation Council of Philippines c. UNESCO National Commission of the Philippines Technical and Support Offices Embassies Consulate General Diplomatic Mission d. Foreign Service Institute Office of the Director General Divisions 11. Department of Health a. Office of the Secretary (Proper) Office of the Secretary* Bureaus Services Regional Offices a.1 DOH-supervised Health Facilities** Hospitals (including Special Hospitals, Medical Centers, and Treatment and Rehabilitation Centers) b. National Nutrition Council Office of the Executive Director* Central Office Divisions Regional Nutrition Offices 12. Department of Information and Communications Technology a. Office of the Secretary (Proper) Office of the Secretary* (including CIO Corps, Legislative Liaison Division, International Cooperation Division, Postal Regulation Division, and Information and Strategic Communications Division) Services Bureaus Regional Offices b. Cybercrime Investigation and Coordination Center Office of the Executive Director* (including the Legal Division) Technical and Staff Offices c. National Privacy Commission Office of the Commissioner* (including Office of the Director) Technical and Staff Offices d. National Telecommunications Commission Office of the Commissioner* (including Commission Secretariat, Broadcast Services Division, and Radio Spectrum Planning Division) Branches Regional Offices 13. Department of the Interior and Local Government a. Office of the Secretary (Proper) Office of the Secretary* Technical and Support Services Bureaus Regional Offices b. Bureau of Fire Protection Office of the Chief of the Fire Bureau* Technical and Support Services Regional Fire Stations c. Bureau of Jail Management and Penology Office of the Chief of the Jail Bureau* Directorates Jail Units by Region d. Local Government Academy Office of the Director* Divisions e. National Commission on Muslim Filipinos Office of the Chairman* Office of the Director* Bureaus Services Regional Offices f. National Police Commission Office of the Commissioner* Staff Services Regional Offices g. National Youth Commission Office of the Chairman* (including Office of the Executive Director) Divisions h. Philippines Commission on Women Office of the Executive Director* Divisions i. Philippine National Police Office of the Chief PNP Directorate Support Units Regional Police Operations j. Philippine Public Safety College Office of the President* Functional Groups Institutes Academy College 14. Department of Justice a. Office of the Secretary Office of the Secretary* Technical and Support Services a.1 National Prosecution Service Prosecution Staff* City Prosecutor's Offices Regional Prosecution Offices b. Bureau of Corrections Office of the Director General* Directorates Prison and Penal Farms c. Bureau of Immigration Office of the Commissioner* (including board of Special Inquiry) Central Office Divisions Airport/Sub-port Offices d. Land Registration Authority Office of the Administrator* Technical and Support Services Regional Offices e. National Bureau of Investigation Office of the Director* Services Regional Offices f. Office of the Government Corporate Counsel Office of the Government Corporate Counsel* Administrative Unit Sectoral Teams g. Office of the Solicitor General Office of the Solicitor General* Legal Divisions Support Services h. Parole and Probation Administration Office of the Administrator* Central Office Divisions Regional Offices i. Presidential Commission on Good Government Office of the Commissioner* Technical and Support Services j. Public Attorney's Office Office of the Chief Public Attorney* Services Regional Offices District Offices 15. Department of Labor and Employment a. Office of the Secretary (Proper) Office of the Secretary* Services Bureaus Regional Offices Philippines Overseas Labor Offices b. Institute for Labor Studies Office of the Executive Director* Divisions c. National Conciliation and Mediation Board Office of the Executive Director* Central Office Divisions Regional Conciliation Mediation Branches d. National Labor Relations Commission Office of the Chairman* Office of the Executive Clerk of Court Court Divisions Regional Arbitration Boards/Branches Sub-Regional Arbitration Boards/Branches e. National Maritime Polytechnic Office of the Executive Director* Divisions f. National Wages and Productivity Commission Office of the Executive Director* Central Office Divisions Regional Tripartite Wages and Productivity Boards g. Overseas Workers Welfare Administration Office of the Administrator* Technical and Staff Offices Regional Welfare Offices Foreign Posts h. Philippine Overseas Employment Administration Office of the Administrator* Branches Technical and Staff Offices i. Professional Regulation Commission Office of the Commissioner* Services Offices Regional Offices/Extension Units 16. Department of National Defense a. DND Proper (Office of the Secretary) Office of the Secretary* Support Services b. Armed Forces of the Philippines Office of the Commanding General* b.1 Philippine Army Commands b.2 Philippine Air Force Office of the Commanding General* Commands b.3 Philippine Navy Office of the Flag Officer in Command* Commands b.4 General Headquarters Office of the Chief of Staff* Commands c. Government Arsenal Office of the Director* Divisions d. National Defense College of the Philippines Office of the Director* Divisions e. Office of Civil Defense Office of the Administrator* Services Operation Center Regional Offices f. Philippine Veterans Affairs Office (Proper) Office of the Administrator* Services g. Veterans Memorial Medical Center Office of the Director* Medical Service Administrative and Support Divisions 17. Department of Public Works and Highways Office of the Secretary* Bureaus Services Regional Offices Unified Project Management Office 18. Department of Science and Technology a. Office of the Secretary Office of the Secretary* (including International Technology Cooperation Unit, Science and Technology Foundation Unit, and Special Projects Division) Services Regional Offices b. Advanced Science and Technology Institute Office of the Director* Divisions c. Food and Nutrition Research Institute Office of the Director* Divisions d. Forest Products Research and Development Institute Office of the Director* Divisions e. Industrial Technology Development Institute Office of the Director* Divisions f. Metals Industry Research and Development Center Office of the Executive Director* Divisions g. National Academy of Science and Technology Office of the Executive Director* Divisions h. National Research Council of the Philippines Office of the Executive Director* Divisions i. Philippine Atmospheric, Geophysical and Astronomical Services Administration Office of the Administrator* Divisions j. Philippine Council for Agriculture, Aquatic and Natural Resources Research and Development Office of the Executive Director* Divisions k. Philippine Council for Health Research and Development Office of the Executive Director* Divisions l. Philippine Council for Industry, Energy and Emerging Technology Research and Development Office of the Executive Director* Divisions m. Philippine Institute of Volcanology and Seismology Office of the Director* Divisions n. Philippine Nuclear Research Institute Office of the Director* Divisions o. Philippine Science High School Office of the Executive Director* (including Technical and Staff Divisions) Campuses p. Philippine Textile Research Institute Office of the Director* Divisions q. Science Education Institute Office of the Director* Divisions r. Science and Technology Information Institute Office of the Director* Divisions s. Technology Application and Promotion Institute Office of the Director* Divisions 19. Department of Social Welfare and Development a. Office of the Secretary Office of the Secretary* Services Bureaus Regional Offices b. Council for the Welfare of Children Office of the Executive Director* Divisions c. Inter-Country Adoption Board Office of the Director* Divisions d. Juvenile Justice and Welfare Council Office of the Executive Director* Divisions e. National Council on Disability Affairs Office of the Executive Director* Divisions 20. Department of Tourism a. Office of the Secretary Office of the Secretary* Offices Services Regional Offices Foreign Field Offices b. Intramuros Administration Office of the Administrator* Divisions c. National Parks Development Committee Office of the Executive Director* Divisions 21. Department of Trade and Industry a. Office of the Secretary Office of the Secretary* Bureaus Services Regional Offices b. Board of Investments Office of the Governor* Services c. Construction Industry Authority of the Philippines Office of the Executive Director* Board Foundation d. Cooperative Development Authority Office of the Chairman* (including the Office of the Executive Director, Planning Division, Finance Division, and Administrative Division) Departments Extension Offices e. Design Center of the Philippines Office of the Executive Director* Divisions f. Intellectual Property Office Office of Director General* Bureaus Services g. Philippine Trade Training Center Office of the Executive Director* Divisions h. Technical Education and Skills Development Authority Office of the Executive Director* Technical and Staff Offices Services Regional Offices 22. Department of Transportation a. Office of the Secretary Office of the Secretary* Services DOT-CAR DOT-CARAGA a.1 Land Transportation Office** Central Office Divisions Regional Offices a.2 Land Transportation Franchising and Regulatory Board** Central Office Divisions Regional Franchising and Regulatory Offices b. Civil Aeronautics Board Office of the Executive Director* Divisions c. Maritime Industry Authority Office of the Administrator* Services Regional Offices Office ( e.g. , STCWO) d. Office of Transportation Cooperatives Office of the Board Chairman (including Office of the Executive Director) * Divisions e. Office for Transportation Security Office of the Administrator* Services f. Philippine Coast Guard PCG Headquarters Coast Guard Districts g. Toll Regulatory Board Office of the Board of Directors* (including Office of the Executive Director) Divisions 23. National Economic and Development Authority a. Office of the Director-General Office of the Director-General* Staffs (Bureaus and Services) Regional Offices Secretariats ( e.g. , LEDAC and PFMITFS) b. Commission on Population and Development Office of the Executive Director* (including Internal Audit Unit) Central Office Divisions Regional Population Offices c. Philippine National Volunteer Service Coordinating Agency Office of the Director* Divisions d. Public-Private Partnership Center of the Philippines Office of the Executive Director* (including Corporate Planning and Development Division) Services e. Philippine Statistical Research and Training Institute Office of the Executive Director* Divisions f. Philippine Statistics Authority Office of the National Statistician* Services Regional Statistical Offices g. Tariff Commission Office of the Chairman* (including Offices of the Service Directors) Divisions 24. Presidential Communication Operations Offices a. Presidential Communications Operations Office (Proper) Office of the Press Secretary* Services Media Research and Development Staff Offices ( e.g. , FOI-PMO) b. Bureau of Broadcast Services Office of the Director* Divisions c. Bureau of Communications Services Office of the Director* Divisions d. National Printing Office Office of the Director* Divisions e. News and Information Bureau Office of the Director* Divisions Presidential Press Staff Philippine News Agency f. Philippine Information Agency Office of the Director* Divisions Regional Information Centers g. Presidential Broadcast Staff-Radio Television Malacaang(RTVM) Office of the Executive Director* Divisions B. CONSTITUTIONAL OFFICES AND OTHERS Agency Delivery Units 1. Civil Service Commission Office of the Chairperson* Technical and Staff Offices Services Regional Offices 2. Commission on Audit Office of the Chairperson* Technical and Staff Offices Clusters Services Regional Offices 3. Commission on Human Rights Office of the Chairman* Technical and Support Services Field Operations Field Units 4. Office of the Ombudsman a. Office of the Ombudsman Office of the Ombudsman* Technical and Support Offices Clusters b. Office of the Special Prosecutor Office of the Special Prosecutor* Bureaus C. OTHER EXECUTIVE OFFICES Agency Delivery Units 1. Career Executive Service Board Office of the Executive Director Divisions 2. Climate Change Commission Office of the Chairperson* Divisions 3. Commission on Filipinos Overseas Office of the Chairman Divisions 4. Commission on Higher Education Office of the Chairman* Staff Services Regional Offices Legal Education Board UniFAST Board 5. Commission on the Filipino Language Office of the Chairman* Divisions 6. Dangerous Drugs Board Office of the Chairman* Technical and Support Offices 7. Energy Regulatory Commission Office of the Chairman (including the Internal Audit Division and the Office of the Executive Director)* General Counsel and Secretariat of the Commission Services 8. Fertilizer and Pesticide Authority Office of the Executive Director* Divisions 9. Film Development Council of the Philippines Office of the Chairman (including the Office of the Executive Director)* Administrative and Finance Unit Cinema Evaluation Board and Archive Unit Festival and PFESO Unit 10. Games and Amusements Board Office of the Chairman* Divisions Field Offices 11. Governance Commission for Government-Owned or -Controlled Corporations Office of the Chairman* (including Strategy Management Division) Technical and Staff Offices 12. Housing and Land Use Regulatory Board Office of the Chairman and Executive Officer* Divisions Project Pool Field Offices 13. Housing and Urban Development Coordinating Council Office of the Chairman Divisions 14. Metropolitan Manila Development Authority Office of the Chairman* (including Council Secretariat, Management Information Staff and Public Affairs Staff) Office of the General Manager* Services Offices 15. Mindanao Development Authority Office of the Chairperson* (including Offices of the Executive Director and Directors) Divisions Area Management Offices 16. Movie and Television Review and Classification Board Office of the Chairman Office of the Executive Director Divisions 17. National Anti-Poverty Commission Office of the Director General* Technical and Support Services 18. National Commission for Culture and the Arts (Proper) Office of the Chairman (including the Office of the Executive Director)* Divisions 19. National Historical Commission of the Philippines (National Historical Institute) Office of the Commission Chairman* Office of the Executive Director* Divisions 20. National Library of the Philippines Office of the Director* Divisions 21. National Archives of the Philippines (formerly Records Management and Archives Office) Office of the Executive Director* Divisions Regional Archival Networks 22. National Commission on Indigenous Peoples Office of the Chairman* Office of the Executive Director* Technical and Support Offices Regional Offices 23. National Intelligence Coordinating Agency Office of the Director General* Directorates Regional Offices 24. National Security Council Office of the Director General* Technical and Support Units 25. Office of the Presidential Adviser on the Peace Process Office of the Presidential Adviser* Technical and Support Services 26. Optical Media Board Office of the Executive Director* Divisions 27. Pasig River Rehabilitation Commission Office of the Executive Director* Services Technical Offices 28. Philippine Competition Commission Office of the Chairman* (including Office of the Executive Director) Technical and Staff Offices 29. Philippine Drug Enforcement Agency Office of the Director General* Support Services Technical Offices Regional Offices 30. Philippine Racing Commission Office of the Chairman* (including Office of the Executive Director) Divisions 31. Philippine Sports Commission Office of the Chairman/Commission Members* Office of the Executive Director Services 32. Presidential Commission for the Urban Poor Office of the Chairman* Divisions 33. Presidential Legislative Liaison Office Office of the Legislative Adviser* Liaison Offices Divisions 34. Presidential Management Staff Office of the PMS Head Services Technical and Staff Offices D. STATE UNIVERSITIES AND COLLEGES Agency Delivery Units 1. Colleges Office of the President* Services Campuses (with Charter) Colleges (with CHED accreditation) 2. Universities Offices of the President* Services Campuses (with Charter) Colleges (with CHED accreditation) CAR 1. Abra Institute of Science and Technology 2. Apayao State College 3. Benguet State University 4. Ifugao State University 5. Kalinga State University (Kalinga-Apayao State College) 6. Mountain Province State University (Mt. Province State Polytechnic College) Region I 7. Ilocos Sur Polytechnic State College 8. Don Mariano Marcos Memorial State University 9. Mariano Marcos State University 10. North Luzon Philippines State College 11. Pangasinan State University 12. University of Northern Philippines Region II 13. Batanes State College 14. Cagayan State University 15. Isabela State University 16. Nueva Vizcaya State University 17. Quirino State College Region III 18. Aurora State College of Technology 19. Bataan Peninsula State University 20. Bulacan Agricultural State College 21. Bulacan State University 22. Central Luzon State University 23. Don Honorio Ventura Technological State University 24. Nueva Ecija University of Science and Technology 25. Pampanga State Agricultural University (Pampanga Agricultural College) 26. Philippine Merchant Marine Academy 27. Ramon Magsaysay Technological University 28. Tarlac College of Agriculture 29. Tarlac State University Region IV-A 30. Laguna State Polytechnic University 31. Southern Luzon State University 32. Batangas State University 33. University of Rizal System 34. Cavite State University Region IV-B 35. Marinduque State College 36. Mindoro State University (Mindoro State College of Agriculture and Technology) 37. Occidental Mindoro State College 38. Palawan State University 39. Romblon State University 40. Western Philippines University Region V 41. Bicol University 42. Bicol State College of Applied Sciences and Technology 43. Camarines Norte State College 44. Camarines Sur Polytechnic College 45. Catanduanes State College 46. Central Bicol State University of Agriculture 47. Dr. Emilio B. Espinosa, Sr. Memorial State College of Agriculture and Technology 48. Partido State University 49. Sorsogon State College Region VI 50. Aklan State University 51. Capiz State University 52. Carlos Hilado Memorial State College 53. Guimaras State College 54. Iloilo State University of Science and Technology (Iloilo State College of Fisheries) 55. Central Philippines State University 56. Northern Iloilo State University (Northern Iloilo Polytechnic State College) 57. Northern Negros State College of Science and Technology 58. University of Antique 59. West Visayas State University 60. Iloilo Science and Technology University (Western Visayas College of Science and Technology) Region VII 61. Bohol Island State University 62. Cebu Normal University 63. Cebu Technological University 64. Negros Oriental State University 65. Siquijor State College Region VIII 66. Eastern Samar State University 67. Eastern Visayas State University 68. Leyte Normal University 69. Naval State University 70. Northwest Samar State University 71. Palompon Polytechnic State University (Palompon Institute of Technology) 72. Samar State University 73. Southern Leyte State University 74. University of Eastern Philippines 75. Visayas State University Region IX 76. JH Cerilles State College 77. Jose Rizal Memorial State University 78. Western Mindanao State University 79. Zamboanga City State Polytechnic College 80. Zamboanga State College of Marine Sciences and Technology Region X 81. Northwestern Mindanao State College of Science and Technology 82. Bukidnon State University 83. Camiguin Polytechnic State College 84. Central Mindanao University 85. Mindanao University of Science and Technology 86. Misamis Oriental State College of Agriculture and Technology Region XI 87. Davao del Norte State College 88. Davao Oriental State College of Science and Technology 89. Southern Philippines Agri-Business, Marine and Aquatic School of Technology 90. University of Southeastern Philippines 91. Compostela Valley State College Region XII 92. Cotabato State University (Cotabato City State Polytechnic College) 93. Cotabato Foundation College of Science and Technology 94. Sultan Kudarat State University 95. University of Southern Mindanao CARAGA 96. Agusan Del Sur State College of Agriculture and Technology 97. Caraga State University 98. Surigao Del Sur State University 99. Surigao State College of Technology ARMM 100. Basilan State College 101. Mindanao State University System 102. Sulu State College 103. Tawi-Tawi Regional Agricultural College 104. Adiong Memorial Polytechnic College NCR 105. Marikina Polytechnic College (Marikina Polytechnic State College) 106. Eulogio "Amang" Rodriguez Institute of Science and Technology 107. Philippine Normal University 108. Philippine State College of Aeronautics 109. Polytechnic University of the Philippines 110. Rizal Technological University 111. Technological University of the Philippines 112. University of the Philippines System (UP) Note: * Including the Office(s) of the Deputy Head(s) and immediate support staff. ** Agencies to be treated separately from their mother departments for the purpose of rating and ranking ANNEX 2 Guideline on Transparency Seal 1. All agencies should maintain a Transparency Seal page accessible by clicking the TS logo on the Home page. It should be visible. Submit the link to the website (recommended. gov.ph domain) when applying for PBB . 2. The following are the required documents pursuant to Section 106 of the General Provisions of the FY 2019 General Appropriations Act (GAA): I. Agency's mandate and functions; names of its officials with their position and designation, and contact information; II. Annual Financial Reports (whole year/as of December end of the year/4th Quarter. Incomplete or non-cumulative will not be counted) A. For National Government Agencies (NGA)/State Universities and Colleges (SUCs) 2015-2019 FAR No. 1: SAAOBDB (Statement of Appropriations, Allotments, Obligations, Disbursements and Balances as of December YEAR) 2015-2019 Summary Report on Disbursements 2015-2019 BAR No. 1 Quarterly Physical Report of Operations/Physical Plan 2015-2019 FAR No. 5 Quarterly Report on Revenue and Other Receipts 2015-2019 Financial Plan (Detailed Statement of Current Year's Obligations, Disbursements and Unpaid Obligations) B. Government-Owned and Controlled Corporations (GOCCs)/Local Water Districts (LWDs) 2015-2019 Annual Report 2019 Financial Statement III. DBM Approved Budget and Corresponding Targets for FY 2019. Budget for FY 2019 GAA targets for FY 2019 cHDAIS IV. Projects, Programs and Activities, Beneficiaries, and Status of Implementation for FY 2019. (Indicate if not applicable) Projects, Programs 2019 Beneficiaries 2019 Status of Implementation 2019 V. FY 2019 Annual Procurement Plan (FY 2019 APP non-CSE),Indicative FY 2020 APP non-CSE; and FY 2020 APP for Common-Supplies and Equipment (FY 2020 APP CSE); VI. QMS Certification of at least one core process by an international certifying body (ICB) accredited by the International Accreditation Forum (IAF) members. Preferably, the ICB is accredited by the Philippine Accreditation Board, Department of Trade and Industry, which is a member of the IAF and authorized to accredit ICBs. The QMS ISO Certification should be posted not later than December 31, 2019. VII. System of Ranking Delivery Units for FY 2019 PBB should be cascaded to all employees, and posted in the TS page not later than October 1, 2019. The system should be signed and approved by the Head of Agency. The posting should also include the activities/details of cascading efforts, and the contact information that employees may coordinate with regarding cascading of System of Ranking Delivery Units. VIII. The Agency Review and Compliance Procedure of Statements and Financial Disclosures should be cascaded to all employees. The scanned copy should be posted in the TS page not later than October 1, 2019. IX. The Final People's Freedom to Information (FOI) Manual signed by head of agency; Agency Information Inventory; should be posted not later than October 1, 2019; and 2019 FOI Registry, and 2019 FOI Summary Report should be posted not later than January 31, 2020. 3. The links to the documents should open in a new tab/page for preview with option to download . No auto-download files. The following are the prescribed formats: - New page/section in the website (No pdfs, xls, jpgs, etc.):Items I (Mandate, directory) - XLS. or PDF for Items II, III, IV and V. (Open in new tab for preview, please no automatic downloading of files. You can use google drive, Dropbox or any other file hosting software to let you preview the file when clicked) 4. Post the documents in the prescribed order as indicated in this guideline for easier validation and checking. 5. There should be no nesting folders .Post the links to the documents in a single webpage reserved for the transparency seal. If the files are hidden in folders, there is a risk that the documents might be overlooked by the validator. ANNEX 3A Modified Form A Department/Agency Performance Report ANNEX 3B Modified Form A1 Details of Bureau/Office Performance Report ANNEX 4 Citizen/Client Satisfaction Report 1. All departments/agencies should measure and report the satisfaction level of citizens/clients that they served. Measuring the satisfaction level of citizens/clients shall generate verifiable data and tangible evidences that can help departments/agencies determine their effectiveness in relating with citizens/clients. These data should guide departments/agencies in identifying approaches on continuously refining their processes. 2. There are different ways to measure citizen/client satisfaction. To enable agencies adopt a measurement technique that fits the nature of their critical services, the AO 25 IATF prescribes no standard method in measuring satisfaction. This guide shall serve as reference in identifying a minimum standard, some elements and practices in conducting and reporting citizen/client satisfaction. ISHCcT 3. Measurement approach should have the following basic properties: a. The method should be valid. It should exhibit a clear and measurable goal. It should be particularly crafted to gather data that shall be analyzed, interpreted and reported. b. The method should be replicable. It should allow repeatability. The measurement should generate results that can be tracked over time. The questions should be crafted in manner that they can be repeated, and yield results that can be compared to baseline data. c. The method should have a specific timeline of measurement. For purposes of the FY 2019 PBB, departments/agencies can set their own timeline within 2019 to implement improvement. The measurement should coincide with the department's/agency's roll out of their process improvement. 4. Since there are different critical services provided by departments/agencies, the AO 25 IATF prescribes no specific sample size. However, departments/agencies shall ensure that respondents are the citizens/clients who availed the critical service. 5. Results should reflect satisfaction ratings of citizens/clients who availed the critical services. 6. All departments/agencies should report the results of the measurement using template below. Agencies should clearly indicate the following: Define the scope and period covered of the satisfaction measurement; Describe the methodology; Actual results of measurement and interpretation of data; Results of Citizen/Client Satisfaction Survey Improvement Action Plan for FY 2020 < Department/Agency's Name and Letterhead > CITIZEN/CLIENT SATISFACTION REPORT a. Description of the methodology of the Citizen/Client Satisfaction Survey used for each reported service. i. Scope and Period Covered of the Citizen/Client Satisfaction Survey ii. Methodology of the Citizen/Client Satisfaction Survey b. Results of the Citizen/Client Satisfaction Survey for FY 2019 (include a sample of the Citizen/Client Satisfaction feedback/survey form) c. Results of their action plan reported in the FY 2018 PBB d. Continuous improvement plan for FY 2020 Prepared by: _________________________ Name of Officer/Designation/Date Approved by: __________________________________ Department Secretary/Agency Head/Date ANNEX 5 Modified Form A For State Universities and Colleges Bureaus/Office Performance Report ANNEX 6 Guideline in PhilGEPS Posting Maintain/Update the PhilGEPS posting of all Invitations to Bids and awarded contracts pursuant to the Government Procurement Reform Act, Republic Act No. 9184, for transactions from January 1, 2019 to December 31, 2019, including the Early Procurement of FY 2020 Non-CSE items. Certificate of compliance to PhilGEPS is no longer necessary. Agencies should track their status through PhilGEPS microsite: http://data.philgeps.gov.ph/directory/pbb.aspx . Departments/agencies should ensure that the status of notices in the PhilGEPS System for all transactions for the period January 1, 2019 to December 31, 2019, including the Early Procurement of FY 2020 Non-CSE items, is updated on or before January 31, 2020 . Failed or cancelled bid status should still be updated in PhilGEPS . If the agency is unable to update the system or post the BAC Resolution, Notices of Award/Bid Results, Actual Approved/Awarded Contracts and Notices to Proceed/Purchase Orders for transactions above one million (P1,000,000) in the PhilGEPS due to factors that are outside the control of the agency, the agency should submit a letter to or inform PhilGEPS and submit a letter of explanation addressed to the AO25 IATF on or before January 31, 2020. Acceptance of explanation/justification shall be subject to the recommendation of PhilGEPS. See the required actions for each status of Notice in PhilGEPS: Status of Notice in PhilGEPS Status of Award in PhilGEPS Required Action Closed/Closed-Pending Opening Null Identify specific bid result and explain the status of each line item. The justification should be signed by the Head of Procuring Entity and by the BAC Chair and submit to [emailprotected] . Closed/Closed-Pending Opening Posted Identify specific bid result for each line item and post the Notice to Proceed and Approved Contract in PhilGEPS. In the event that the agency cannot post the NTP and Approved Contract in PhilGEPS, a justification for each item should be submitted. The justification should be signed by the Head of Procuring Entity and by the BAC Chair and submit to [emailprotected] . Awarded Null Identify specific bid result for each line item and post the Award Notice, Notice to Proceed, Approved Contract and BAC Resolution in PhilGEPS. In the event that the agency cannot post the Award Notice, Notice to Proceed, Approved Contract and BAC Resolution in PhilGEPS, a justification for each item should be submitted. The justification should be signed by the Head of Procuring Entity and by the BAC Chair and submit to [emailprotected]. Awarded Posted Post the Notice to Proceed and Approved Contract in PhilGEPs. In the event that the agency cannot post the Notice to Proceed and Approved Contract in PhilGEPS, a justification for each item should be submitted. The justification should be signed by the Head of Procuring Entity and by the BAC Chair and submit to [emailprotected]. If departments/agencies are unable to post, they must provide a justification signed by the Head of Procuring Entity and by the BAC Chair and submit to [emailprotected] .Kindly follow the format below. (Department/Agency's Letterhead) The justification/s being issued in response to the non-compliance of posting of the following items on the PhilGEPS website: cEaSHC Reference No. Notice Title Line Item ID Notice Status Award Status Remarks/ Explanation IN WITNESS WHEREOF ,we have hereunto affixed our signatures on the _____ day of _______ 2019 at (City/Municipality) ,Philippines. Signed by: Noted by: ________________________ BAC Chair ________________________ Head of Procuring Entity Date: Date: ANNEX 7 Form 1.0 Report on Ranking of Offices/Delivery Units ANNEX 8 Guideline/Mechanics in Ranking Offices/Delivery Units for the Grant of FY 2019 Performance-Based Bonus (PBB)* Footnotes ATTACHMENT 1. As per GPPB Circular No. 02-2019 .