Grievances and/or Complaints By Anonymous Letters or Letters Signed With an Assumed Name

January 15, 1974 REVENUE MEMORANDUM CIRCULAR NO. 05-74 SUBJECT : Grievances and/or Complaints By Anonymous Letters or Letters Signed With an Assumed Name Quoted hereunder is Department Order No. 27-73 which is self-explanatory for the information and guidance of all internal revenue officials and employees, to wit: "DEPARTMENT ORDER NO. 27-73 "It has been observed for sometime now that officials and employees seek redress of their grievances and/or complaints thru anonymous letters or letters signed with an assumed name. While this Department is in favor of encouraging its personnel to freely express their views, bring problems to the top officials of the Department or seek redress of their grievances, it is imperative that this be done in accordance with procedural requirement to ensure speedy, fair and just evaluation and/or adjudication of their complaints or grievances. "Withholding identity of complainant or aggrieved party not only contributes to the delay in the settlement of their cause, but their representation also generates the impression of lack of honesty or sincerity on their part. It may also cause injustice to others. In cases where the aggrieved parties are seeking promotion, the Department is rendered helpless to consider their representation because their qualifications are not presented for proper evaluation. "Section 32 of R.A. No. 2260, as amended, provides that 'no complaint against a Civil Service official or employee shall be given due course unless the same is in writing and subscribed and sworn to by the complainant.' Henceforth, all complaints, grievances, appeal and other similar representations involving personnel administration will not be entertained unless the same is in writing and duly signed by the complainant, the aggrieved party or the appellant. "Please be guided accordingly. "This Order shall take effect immediately. (SGD.) CESAR VIRATA "Secretary "September 7, 1973." Strict adherence to the foregoing Order is hereby enjoined. cdta MISAEL P. VERA Commissioner of Internal Revenue TAN-1601-593-5