BIR Priority Programs for the period of 1997 to 2007

January 21, 1997 REVENUE MEMORANDUM CIRCULAR NO. 02-97 SUBJECT : BIR Priority Programs for the Period of 1997 to 2007 TO : All Revenue Officials and Employees As a result of the recently concluded BIR Strategic Planning Workshop held last September 25 to 28, 1996 as the Development Academy of the Philippines Conference Center in Tagaytay City and in furtherance of the Bureau's transformation efforts, the following BIR Priority Programs for the period 1997 to 2007, with the corresponding Official Responsible, were identified per Performance Goal under each Key Result Area: prLL KEY RESULT AREA NO . 1 ENHANCED VOLUNTARY COMPLIANCE PERFORMANCE GOAL NO. 1. INCREASED COLLECTION FROM VOLUNTARY COMPLIANCE PROGRAM/PROJECT OFFICIAL RESPONSIBLE 1.1 Delinquent Accounts Program ACIR, Collection Service 1.2 Government Sector W/T Program ACIR, Collection Service 1.3 Private Sector W/T Program ACIR, Collection Service 1.4 CTRP Implementation Program ACIR, Collection Service 1.5 Excise Tax Enhancement Program ACIR, Performance Monitoring Service 1.6 Exemption Monitoring Program ACIR, Legal Service 1.7 Legal Enforcement Program ACIR, Legal Service 1.8 Selective Audit Program ACIR, Assessment Service 1.9 Tax Fraud Program ACIR, Intelligence and Investigation Service 1.10 Industry Audit Program ACIR, Assessment Service 1.11 Non-Recurring Transactions Audit ACIR, Assessment Service Program PERFORMANCE GOAL NO. 2: BROADENED TAX BASE PROGRAM/PROJECT OFFICIAL RESPONSIBLE 2.1 Non-Filer/Stop Detection Program ACIR, Collection Service 2.2 TRU Program ACIR, Performance Monitoring Service 2.3 Private Sector TPI ACIR, Assessment Service 2.4 Zonal Valuation TPI ACIR, Assessment Service 2.5 Government Sector TPI ACIR, Assessment Service 2.6 Tax Treaty Partners TPI ACIR, Assessment Service PERFORMANCE GOAL NO. 3: INCREASED TAXPAYERS SATISFACTION PROGRAM/PROJECT OFFICIAL RESPONSIBLE 3.1 Iba na ang BIR Anak ACIR, Management and Planning Service 3.2 Tax Credit/Refund Program ACIR, Collection Service 3.3 Taxpayer Service Center ACIR, Information Systems Development Service 3.4 Telephone Assistance Service ACIR, Information Systems Operations Service 3.5 TP Information and Education AICR, Management and Planning Program Service 3.6 Voice of the Customer AICR, Management and Planning Service 3.7 New Services Program AICR, Information Systems Development Service KEY RESULT AREA NO. 2 IMPROVED PRODUCTIVITY PERFORMANCE GOAL NO. 1: WELL-TRAINED AND RESPECTED WORKFORCE PROGRAM/PROJECT OFFICIAL RESPONSIBLE 1.1 Personnel Integrity Program ACIR, Intelligence and Investigation Service 1.2 Change Management Program MANCOM 1.3 Internal Communication Program ACIR, Management and Planning Service 1.4 CBT Program HREA, Information Systems Development Service 1.5 Help Disk ACIR, Information Systems Operations Service 1.6 Recruitment Program ACIR, Human Resource Development Service 1.7 Training and Formation Program ACIR, Human Resource Development Service 1.8 Appraisal and Incentive Program ACIR, Human Resource Development Service 1.9 Scholarship Program ACIR, Human Resource Development Service PERFORMANCE GOAL NO. 2: IMPROVED PROCESSES PROGRAM/PROJECT OFFICIAL/RESPONSIBLE 2.1 Interactive Planning Program ACIR, Management and Planning Service 2.2 Office Automation ACIR, Information Systems Operations Service 2.3 Performance Compliance ACIR, Performance Monitoring Service Monitoring and Evaluation 2.4 Reorganization Program ACIR, Management and Planning Service 2.5 Integrated Tax System (ITS) ACIR, Information System 2.5.1 Registration System (REG) Development Service 2.5.2 Collection & Bank Reconciliation ACIR, Information System System (CBR) Development Service 2.5.3 Returns Processing System ACIR, Information System (RPS) Development Service 2.5.4 Accounts Receivable System ACIR, Information System (ARS) Development Service 2.5.5. Case Monitoring System ACIR, Information System (CAS) Development Service 2.5.6 Taxpayer Accounting System ACIR, Information System (TAS) Development Service 2.5.7 Tax Credit Refund System ACIR, Information System (TRC) Development Service 2.5.8 Tax Reconciliation System ACIR, Information System (TRS) Development Service 2.5.9 Excise Tax Reconciliation System ACIR, Information System (ERT) Development Service 2.5.10 Audit System (AUD) ACIR, Information System 2.5.11 Legal Information (LIS) Development Service 2.5.12 National Office Management ACIR, Information System Information System (NO-MIS) Development Service ACIR, Information System Development Service ACIR, Information System Development Service 2.6 Internal Administrative System (IAS) ACIR, Human Resource Development 2.6.1 Human Resource Service Information ACIR, Financial and Administrative 2.6.2 Fixed Asset System (FAS) Service 2.6.3 Accountable Forms System (AFS) ACIR, Financial and Administrative Service 2.7 Financial Management Information ACIR, Information Systems System (FMIS) Development Service 2.8 Executive Information System (EIS) ACIR, Information Systems Operations Service 2.9 Accredited Agents Banks (AAB) ACIR, Information Systems Development Service PERFORMANCE GOAL NO. 3: WORLD-CLASS WORKING ENVIRONMENT PROGRAM/PROJECT OFFICIAL RESPONSIBLE 3.1 OPLAN Bagong Anyo ACIR, Financial and Administrative Service 3.2 OPLAN Gives ACIR, Financial and Administrative Service 3.3 OPLAN Telefast ACIR, Financial and Administrative Service 3.4 Data Warehousing Program ACIR, Financial and Administrative Service 3.5 Preventive Maintenance Program ACIR, Financial and Administrative Service The implementation of the aforesaid programs shall be effected through the preparation of plans by the following offices in the BIR which shall be monitored monthly and evaluated quarterly: LLjur OFFICE PLAN TO PREPARE Regional Offices Four-Year Regional Strategic Plan (1997-2000) Consolidated 1997 Operation Plan Regional Office Divisions 1997 Operational Plan Revenue District Offices 1997 Operational Plan National Office Divisions 1997 Operational Plan 1997 Support Plan Revenue Services Consolidated Regional Strategic and 1997 Operation Plans Consolidated 1997 National Office Operational and Support and Support Plans For the information and guidance of all concerned. LIWAYWAY VINZONS-CHATO Commissioner of Internal Revenue