BTr Citizen's Charter 2021 (3rd Edition)

2021 BTr CITIZEN'S CHARTER 2021 (3RD EDITION) Foreword In support of the government's objective of providing responsive, timely and efficient public service, the Bureau of the Treasury adheres to Republic Act No. 11032, otherwise known as the "Ease of Doing Business and Efficient Government Service Delivery Act of 2018" through the creation of its Citizens' Charter. A result of the hard work and collaboration among all units, the Bureau of the Treasury's Citizens' Charter serves as a comprehensive guide on the standards that are strictly observed by the Bureau in the provision of frontline services to its clients and stakeholders. We hope that the Citizen's Charter of the Bureau of the Treasury would serve as a tool not only for ensuring the delivery of prompt and efficient service to its clients and stakeholders, but also for the Bureau to continuously strive to improve the quality of its services to the public. (SGD.) ROSALIA V. DE LEON Treasurer of the Philippines I. MANDATE Under Executive Order No. 449: Assist in the formulation of policies on borrowing, investment and capital market development; Formulate adequate operations guidelines for fiscal and financial policies; Assist in the preparation by government agencies concerned of an annual program for revenue and expenditure targets, borrowing levels and cash balances of National Government; Maintain books of accounts of the cash transactions; Manage the cash resources, collect taxes made by the National Government (NG) and guarantee forward cover fees due NG, control and service its public debt, both foreign or domestic; Issue, service, redeems government securities for the account of the National Government as may be authorized by the President pursuant to law; Administer the Securities Stabilization Fund by purchase and sale in the open market of government bills and bonds to increase the liquidity and stabilize the value of said securities in order to promote private investment in government securities; Act as principal custodian of financial assets of the National Government, its agencies and instrumentalities; Bond all accountable public officials and employees pursuant to the provisions of the Public Bonding Law and issue appropriate guidelines therefore; Perform such other related functions as may be assigned to it by competent authorities. Under Republic Act No. 245, as amended by Presidential Decree No. 142; Republic Act No. 1000: Certify allowable debt and guarantee. Manage contributions to the Bond Sinking Fund and the fund itself. Under Republic Act No. 3844: Manage the Assurance Fund for the redemption of Land Reform Bonds. Under Republic Act No. 6657: Manage the Agrarian Reform Fund. Under Executive Order No. 739 and Republic Act No. 8250: Offset from the budgetary support to Government-Owned and Controlled Corporations (GOCCs) their corporate cash dividend under R.A. 7656, guarantee fees, advances for loans relent to GOCCs as well as for obligations which are guaranteed by the NG and other valid receivables of NG. Under Act No. 3936, as amended by Presidential Decree No. 679: Initiate legal proceedings for escheat of unclaimed balances in favor of the government. II. VISION To be a pro-active manager of the public funds characterized by active duration management, minimization of interest rate risks and hedging of financial risks. III. MISSION To efficiently and effectively manage the financial resources of the government by maximizing revenues from available funds and minimizing costs of financing whenever possible. IV. QUALITY POLICY We, the Bureau of the Treasury (BTr), commit to provide our clients and stakeholders with transparent, responsive and cost-efficient Treasury services by continually improving our quality management systems and by adopting best practices in governance. We shall be steadfast in pursuing prudent and proactive management of financial resources and debt portfolio of the government. We adhere to: 1. Deliver our services with excellence, professionalism, competitiveness and with a high degree of ethical standards in relations with clients, stakeholders and the general public; 2. Comply with all applicable laws, rules and regulations; and 3. Uphold continuous improvement through disciplined exercise of financial integrity and operational efficiency in our functions. We advocate a high standard of public service through pro-active quality culture in building economic progress and development, founded on empowered and skilled professionals. We commit to attend to all applicants or requesting parties who are within the premises of the office prior to the end of official working hours and during lunch break. "Makabago, Maunlad at Mabisang Pamamahala ng Ingatang-yaman." LIST OF SERVICES Central Office External Services 1. Provision of Data/Information on Debt Securities to various agencies/offices 2. Provision of Data/Information on NG External Debt to various agencies/offices 3. Provision of Statement of Taxes Withheld by BTr on Interest Income on GS Investments of Bond Holders 4. Provision of Report on Reimbursement for Bond Interest/Redemption Payments due on the 10-yr Agrarian Reform Bonds issued by the National Government (NG) 5. Issuance of Recognition/Accreditation of Financial Institution as a Government Securities Eligible Dealer (GSED) Participant in the Auction of GS 6. Issuance of Certification Letter and NRoSS Portfolio Statement by Third Party Auditor of Registry Participant 7. Provision of Government Securities Registry Related Services 7.1 Request for the Creation of a Tax Exempt Account in NRoSS 7.2 Claim for Interest/redemption payment by PDIC/IC Designated Receiver/Liquidator of Matured and unredeemed certificated and CBP book-entry registered GS 8. Review of Process and Assistance in National Collection System/Arrangement 9. Preparation of comments on Commission on Audit-Audit Observation Memorandum (COA-AOM) 10. Preparation of comments on Commission on Audit-Audit Observation Memorandum (COA-AOM) 11. Payment of Fidelity Bond Premium of Bonded BTr Officials/Employees 12. Processing of Terminal Leave Benefits of Retirees 13. Issuance of Certification of Deposited National Collections 14. Configuration of NRoSS Tokens and Issuance to System Users 15. Configuration of NRoSS Virtual Private Network (VPN) Connection 16. Preparation/Submission of Certification on Excess Income 17. Processing of Payment to Suppliers for Projects Procured through Public Bidding 18. Processing of Payment to Suppliers for Projects Procured through Shopping, Small Value Procurement (SVP) and Lease of Venue 19. Release of Retention Money for Projects Procured through Shopping, SVP and Lease of Venue 20. Request for Legal Services 20.1 Conduct of Legal Investigation 20.2 Conduct of Background Investigation 20.3 Conduct of Post-Qualification 21. Request for Reactivation of Unclaimed Balances Accounts 22. Preparation of Position Paper 23. Legal Documentation 23.1 Contracts 24. Legal Advisory 24.1 Tax Exemption 24.2 Other Requests for Legal Opinion Internal Services 1. Processing of Obligation Request and Status (ORS) 2. Processing of Adjustments on Obligations Incurred through NORSA 3. Issuance of Certification of Availability of Funds 4. Review, Preparation and Endorsement of Payment for Utilities 5. Consolidation and uploading of NCS Reports from Regional Offices 6. Uploading of NATCOCU Deductions 7. Uploading of Modified Disbursement Scheme/National Collections Data from Government Servicing Banks 8. Provision of Bank Branch Codes and Collecting Officer Codes 9. Database Connection (TOPNET and DMFAS) 10. Provision of Level 1 Technical Support* to BTr end users 11. Provision of Level 2 Technical Support* to BTr end users 12. Provision of Level 3 Technical Support* to BTr end users 13. Regular Preventive Maintenance: Availability of Workstation peripherals 14. Website Posting LIST OF SERVICES Regional Office External Services 1. Processing of Fidelity Bond Application 1.1 Online Application (Online Fidelity Bonding System-OFBS) 1.2 Manual Application (Submission through Email or Drop Box in lieu of Over-the-Counter Transactions) 2. Issuance of Certification/Confirmation of Deposited National Collections 3. Request for Re-Order of MDS Checks 4. Issuance of Authority to Open Bank Account/Change or Transfer of Depository Bank/Bank Branch/Current Account Feedback and Complaints Mechanism Directory of Offices CENTRAL OFFICE EXTERNAL SERVICES 1. Provision of Data/information on Debt Securities to Various Agencies/Offices Quarterly Report on Domestic Debt Securities Issued by the National Government Table 2d Long Term Debt Securities Table 2e Debt Securities Table C2 Maturity of Government Securities Table C3 Holders of Domestic GS This report provides metadata on domestic debt securities issued by the Central Government, i.e. , amount/maturity/holders as inputs to the Committee on Global Financial System (CGFS) survey. Office or Division: LIABILITY MANAGEMENT SERVICE-Payments Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: Bangko Sentral ng Pilipinas (BSP) CHECKLIST OF REQUIREMENTS WHERE TO SECURE E-mail request (soft copy) Provided by client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sends email request 1.1. Receives email request and logs in the record book None 5 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III/ Administrative Aide V , Payments Division 1.2. Gives directive regarding the request None 5 Minutes Chief Treasury Operations Officer II , Payments Division 1.3. Prepares Quarterly Report on Domestic Debt Securities Issued by NG None 5 Days Treasury Operations Officer IV/ Treasury Operations Officer III , Payments Division 1.4. Reviews correctness/ accuracy of report prepared None 1 Hour Chief Treasury Operations Officer II , Payments Division 1.5. Prepares transmittal letter None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Payments Division 1.6. Signs transmittal letter None 10 Minutes Chief Treasury Operations Officer II , Payments Division Director III , Liability Management Service 1.7. Emails report to requesting party None 10 Minutes Treasury Operations Officer III , Payments Division TOTAL: None 5 Days, 1 Hour, 40 minutes 2. Provision of Data/information on NG External Debt to Various Agencies/Offices This refers to data requests pertaining to NG external debt specified by the counterparties. Office or Division: LIABILITY MANAGEMENT SERVICE-Debt Monitoring and Analysis Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: Bangko Sentral ng Pilipinas (BSP), Commission on Audit (COA), and Department of Finance (DOF) CHECKLIST OF REQUIREMENTS WHERE TO SECURE E-mail request (soft copy) Provided by client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sends email request 1.1. Receives email request and gives directive regarding the request None 10 Minutes Chief Treasury Operations Officer II/Chief Treasury Operations Officer I / Debt Monitoring and Division 1.2. Prepares the report requested by counterparty and transmittal letter None 3 Days Treasury Operations Officer III/ Treasury Operations Officer II , Debt Monitoring and Analysis Division 1.3. Reviews correctness/ accuracy of report prepared and transmittal letter None 1 Hour Treasury Operations Officer IV/ Treasury Operations Officer III , Debt Monitoring and Analysis Division 1.4. Signs transmittal letter (hard copy and soft copy) None 20 Minutes Chief Treasury Operations Officer II , Debt Monitoring and Analysis Division 1.5. Delivers report (in soft and hard copy) to requesting party None 20 Minutes Treasury Operations Officer III/ Treasury Operations Officer II/ Administrative Assistant III , Debt Monitoring and Analysis Division TOTAL: None 3 Days, 1 Hour, 50 minutes 3. Provision of Statement of Taxes Withheld by BTr on Interest Income on GS Investments of Bond holders For prior taxable years (3-5 years prior to current year) The report provides information on the amount of final withholding taxes withheld by BTr on the interest income due on the GS investments of financial entities covering prior taxable years to support the issuance by NGDAD of the Certificate of Final Tax Withheld in compliance with Revenue Memorandum Circular No. 85-2012. Office or Division: LIABILITY MANAGEMENT SERVICE-Payments Division Classification: Complex Type of Transaction: G2B Government-to-Business Who may avail: Financial Institutions (FIs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter request (1 original hard copy) Provided by client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sends letter request 1.1. Receives letter request and logs in the record book None 5 Minutes Administrative Aide V Payments Division 1.2. Gives directive regarding the request None 5 Minutes Chief Treasury Operations Officer II Payments Division 1.3. Prepares Statement of Final Tax Withheld for the period requested None 6 Days Treasury Operations Officer III Payments Division 1.4. Reviews correctness/ accuracy of report prepared None 1 Hour Chief Treasury Operations Officer II Payments Division 1.5. Prepares memo to Accounting Service transmitting the Statement of Final Tax Withheld to support the preparation of BIR Form No. 2306 None 10 Minutes Treasury Operations Officer III , Payments Division 1.6. Signs the memo None 10 Minutes Chief Treasury Operations Officer II , Payments Division Director III , Liability Management Service 1.7. Forwards signed memo to Accounting Service None 5 Minutes Administrative Assistant I , Payments Division TOTAL: None 6 Days, 1 Hour, 35 Minutes 4. Provision of Report on Reimbursement for Bond Interest/Redemption Payments due on the 10-Year Agrarian Reform (AR) Bonds Issued by NG The report provides information on the actual Agrarian Reform Bond redemption and interest payments made by LBP to holders of the 10-year AR Bond issuances of NG which serves as basis of BTr in reimbursing LBP for the said payments. Office or Division: LIABILITY MANAGEMENT SERVICE-Payments Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Land Bank of the Philippines (LBP) CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter request (soft or hard copy) Provided by client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sends letter request 1.1. Receives letter request and logs in the record book None 5 Minutes Administrative Aide V, Payments Division 1.2. Gives directive regarding the request None 5 Minutes Chief Treasury Operations Officer II , Payments Division 1.3. Prepares AR report on Payment of Bond Maturities and Interest None 2 Days Treasury Operations Officer IV/ Treasury Operations Officer III , Payments Division 1.4. Reviews accuracy/ correctness of report prepared None 15 Minutes Chief Treasury Operations Officer II , Payments Division 1.6. n Prepares memo to MAAD confirming correctness of AR Bond Maturities and Interest Amounts None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Payments Division 1.7. Signs memo to MAAD None 5 Minutes Chief Treasury Operations Officer II , Payments Division 1.8. Forwards signed memo to MAAD None 5 Minutes Administrative Assistant I , Payments Division 1.9. Prepares memo to AMS for processing of reimbursement to LBP None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Payments Division 1.10. Signs memo to AMS None 10 Minutes Chief Treasury Operations Officer II , Payments Division/ Director III, Liability Management Service 1.11. Forwards signed memo to AMS None 5 Minutes Administrative Assistant I , Payments Division TOTAL: None 2 Days, 1 Hour, 10 Minutes 5. Issuance of Recognition/Accreditation of Financial Institution (FI) as a Government Securities Eligible Dealer (GSED) Participant in the Auction of Government Securities (GS) The BTr issues recognition/accreditation of a financial institution as a GSED eligible to participate in the BTr auctions of government securities upon compliance with certain documentation requirements. Office or Division: LIABILITY MANAGEMENT SERVICE-Securities Origination Division Classification: Highly Technical Type of Transaction: G2B Government-to-Business Who may avail: Financial Institutions (FIs) licensed by Bangko Sentral ng Pilipinas (BSP), the Insurance Commission (IC) or the Securities Exchange Commission (SEC) whose Articles of Incorporation includes buying and selling of GS as a primary or secondary function CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. GS Dealership/Brokering License issued by SEC; (1 hard copy) Securities and Exchange Commission 2. P100 Million unimpaired capital and surplus account; (1 hard copy) Bangko Sentral ng Pilipinas 3. Compliance w/statutory ratio as certified by the licensing government agency; (1 hard copy) Bangko Sentral ng Pilipinas 4. Demand Deposit Account w/BSP for the settlement of the securities purchased/awarded at auction; Bangko Sentral ng Pilipinas 5. CAMELS/ROCA rating issued by BSP; (1 hard copy) Bangko Sentral ng Pilipinas-Supervision and Examination Sector (SES) 6. Latest three-year (3-yr) audited financial statements (1 hard copy) Provided by client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Sends application letter to BTr together with documentary requirements. 1.1. Receives and logs in the logbook the application of the FI for Government Security Eligible Dealer (GSED) accreditation attaching the list of BTr requirements None 5 Minutes Fiscal Examiner II Securities Origination Division 1.2. Evaluates completeness and validity of the documents submitted None 15 Days Treasury Operations Officer IV/ Treasury Operations Officer III , Securities Origination Division 1.3. Prepares acknowledgement letter to the FI applicant None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Securities Origination Division 1.4. Reviews & initials the letter None 10 Minutes Chief Treasury Operations Officer I , Securities Origination Division 1.5. Approves and signs the accreditation letter of the FI as a GSED None 1 Day Director Liability Management Service/ Deputy Treasurer of the Philippines/ Treasurer of the Philippines TOTAL: 16 Days, 25 Minutes 6. Issuance of Certification Letter and NRoSS Portfolio Statement by Third-Party Auditors of Registry Participants Office or Division: LIABILITY MANAGEMENT SERVICE-Scripless Securities Registration Division Classification: Complex Type of Transaction: G2B Government-to-Business Who may avail: Government Securities Account Holder CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request (1 hard or scanned copy) Provided by the requesting auditing firm 2. Proof of Payment (1 hard or scanned copy) Provided by the requesting auditing firm CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submission of the request letter for the certification and NRoSS Portfolio Statement of the entity being audited. 1.1. Receives and logs letter in the record book None 5 Minutes Treasury Operations Officer II , Scripless Securities Registration Division 1.2. Request a copy of the proof of payment of the Certification Fee None 5 Minutes Treasury Operations Officer II , Scripless Securities Registration Division 2. The audit firm to pay the certification fee via the following mode of payments 2.1. Payment directly through the Bureau's Cash and Custodial Division 2.2. Payment via Land Bank deposit 2.3. Payment via RDDA (applicable for account holders whose settlement bank has a Demand Deposit Account with Bangko Sentral ng Pilipinas) 2.1. Prepares the Certification Letter and generates the Portfolio Settlement in NRoSS P100.00 2 Days Treasury Operations Officer II , Scripless Securities Registration Division 3. Signs the Certification Letter None 5 Minutes Chief Treasury Operations Officer II , Scripless Securities Registration Division 3. Submission of the proof of payment of the certification fee 3.1. Send via email the signed certification letter and generated NRoSS Portfolio Statement of the client None 5 Minutes Treasury Operations Officer II , Scripless Securities Registration Division TOTAL: P100.00 2 Days, 30 Minutes 7. Provision of Government Securities Registry-Related Services 7.1 Request for the creation of a tax-exempt account in NRoSS The SSRD approves the creation of a tax-exempt account in NRoSS upon compliance by the Tax-Exempt Institution (TEI) applicant of the BTr's documentation requirements. Office or Division: LIABILITY MANAGEMENT SERVICE-Scripless Securities Registration Division Classification: Complex Type of Transaction: G2B Government-to-Business Who may avail: Tax-Exempt Entity (TEI) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request (1 original hard copy) Provided by TEI-applicant or sponsor dealer/broker on behalf of TEI applicant 2. Endorsement letter of Sponsoring Broker/Dealer Participant (1 hard copy) Sponsor dealer/broker 3. Current BIR Ruling of the TEI issued not more than one year from the date of application in NRoSS (1 certified true copy) Bureau of Internal Revenue 4. Board Resolution/Secretary's Certificate (1 notarized hard copy) Provided by TEI applicant CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Broker/Dealer endorses letter request of TEI for the opening of a tax-exempt account in NRoSS attaching BTr's documentary requirements 1.1. Receives and logs letter request in the record book. None 5 Minutes Administrative Assistant V/ Administrative Aide II Scripless Securities Registration Division 1.2. Endorses for Legal Service opinion the TEI applicant's submitted BIR Tax Certification/ Ruling None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Scripless Securities Registration Division 1.3. Awaits Legal Service Opinion None 5 Days 2. Sponsoring Dealer/Broker creates the tax exempt account in NRoSS if Legal Service opinion is in the affirmative 2.1. Approves the tax exempt account of TEI in NRoSS None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Scripless Securities Registration Division 2.2. Prepares letter to TEI-applicant None 10 Minutes Treasury Operations Officer IV/ Treasury Operations Officer III , Scripless Securities Registration Division 2.3. Signs letter to TEI None 5 Minutes Chief Treasury Operations Officer II Scripless Securities Registration Division 2.4. Forwards signed letter to CRMD for release to TEI None 5 Minutes Administrative Assistant V/ Administrative Aide II Scripless Securities Registration Division TOTAL: None 5 Days, 45 Minutes 7.2 Claim for Interest/Redemption Payment by PDIC/IC designated Receiver/Liquidator of matured and unredeemed certificated and CBP book-entry registered GS transferred by BSP to DOF-BTr pursuant to RA 7653 (The New Central Bank Act) Office or Division: LIABILITY MANAGEMENT SERVICE-Scripless Securities Registration Division and Payments Division Classification: Complex Type of Transaction: G2B Government-to-Business Entity Who may avail: FIs/PDIC or IC-designated receiver/liquidator CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request from claimant (1 original hard copy) Provided by requesting claimant 2. Notarized Deed of Undertaking in favor of BTr rendering the latter, its officers and employees free and harmless against any and all direct losses, suits, claims damages, liabilities, expenses and other actions arising from the payment of the interest/redemption proceeds of the subject bond (1 notarized hard copy) Provided by requesting claimant 3. Notarized Board Resolution or Secretary's Certificate authorizing claim for payment of the matured Treasury Bond (indicate details of the subject Treasury Bonds) (1 notarized hard copy) Provided by requesting claimant 4. Certified true copy of any of the following documents issued by BSP to support ownership of the subject bond 4.1. Statement of Securities Account 4.2. Securities Credit Advise 4.3. Purchase Order for GS 4.4. Confirmation of Sale/Purchase Provided by requesting claimant 5. Certified true copy of the Monetary Board Resolution placing the Bank under PDIC/IC Receivership (1 certified true copy of the MB Reso) Provided by requesting claimant 6. Settlement bank account details (indicate RDDA No.) as to where the proceeds of the matured Treasury Bond holdings of the said claimant shall be credited (information should be indicated in the letter request of the claimant) Provided by requesting claimant CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Letter request for payment of interest/redemption value due on matured certificated/book-entry registered GS holdings of bondholder attaching relevant supporting documents 1.1. Receives and logs letter request in the record book None 5 Minutes Administrative Assistant V/ Administrative Aide II Scripless Securities Registration Division 1.2. Forwards the documents to Legal Service for opinion None 5 Minutes Treasury Operations Officer III , Scripless Securities Registration Division 1.3. Awaits Legal Service opinion None 5 Days Treasury Operations Officer III , Scripless Securities Registration Division 1.4. Prepares memo instruction to PD for the payment of the interest/ redemption value due the settlement bank of the bondholder. None 15 Minutes Treasury Operations Officer III Scripless Securities Registration Division TOTAL: None 5 Days, 25 Minutes 8. Review of Process and Assistance in National Collection System/ Arrangement Provision of Memorandum of Agreement (MOA) template to clients who intends to adopt electronic national collection and payment solutions from authorized government depository banks and/or electronic payment gateway provider. Office or Division: ASSET MANAGEMENT SERVICE Receipts, Investment, and Disbursement Division (RIDD); Office of the Treasurer of the Philippines; Office of the Deputy Treasurer; Legal Service, BTr-National Capital Region (NCR); Accounting Service/National Cash Accounting Division (AS/NCAD) Classification: Highly Technical Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: National Government Agencies (NGAs) Authorized Government Depository Banks (AGDBs) Electronic Payment Gateway Providers (EPGPs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter Request (1 original hard copy) National Government Agency 2. Copy of Draft Memorandum of Agreement (MOA) Template (1 soft copy) Legal Service/Asset Management Service CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submits letter request/proposal 1.1 Receives the letter request/ proposal and assigns to concerned office/ personnel None 4 Hours Treasurer of the Philippines/ Deputy Treasurer of the Philippines/ 1.2 Reviews the letter request/ proposal and prepares the draft MOA template/ proposed arrangement None 1 Day Chief Treasury Operations Officer II/Treasury Operations Officer II Receipts, Investment, and Disbursement Division 1.3 Endorse draft MOA for review and comments of relevant offices such as the Legal Service, National Capital Region, Accounting Service/ National Cash Accounting Division None 4 Hours Chief Treasury Operations Officer II Treasury Operations Officer IV Receipts, Investment, and Disbursement Division 1.4 Review of the MOA None 4 Days 1.5 Dispatch of the MOA template None 5 Minutes Treasury Operations Officer II Receipts, Investment, and Disbursement Division 2. Provides the required information in the MOA template and resubmits for review None 10 Days National Government Agency Authorized Government Depository Bank Electronic Payment Gateway Provider 3. Final review of the MOA and signing None 4 Days Deputy Treasurer of the Philippines OIC/Director Asset Management Service Chief Treasury Operations Officer II/Treasury Operations Officer III and IV , Receipts, Investment, and Disbursement Division Director , Accounting Service; Chief Treasury Operations Officer II National Cash Accounting Division; Director/Chief Treasury Operations Officer II BTr-National Capital Region Director/Assigned Personnel Legal Service National Government Agency Authorized Government Depository Bank Electronic Payment Gateway Provider 4. Provide copy of the signed MOA None 5 Minutes Treasury Operations Officer III Receipts, Investment, and Disbursement Division TOTAL: None 20 Days, 10 Minutes 9. Preparation of comments on Commission on Audit-Audit Observation Memorandum (COA-AOM) The Audit Observation Memorandum (AOM) is issued by the Commission on Audit-Resident Auditor to the BTr regarding its audit findings and recommendations. The BTr is required to submit its comments on the audit observations and actions taken on the audit recommendations. Office or Division: ACCOUNTING SERVICE-Miscellaneous Accounts Accounting Division Classification: Highly Technical Type of Transaction: G2G Government to Government Who may avail: Commission on Audit CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Copy of Audit Observation Memorandum issued by COA-Resident Auditor (1 soft or hard copy) Commission on Audit Resident Auditor CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Issue Audit Observation Memorandum 1.1 CRMD staff receives the document, logs and forwards to TOP/DTOP/ Director-AS None 1 Day CRMD staff Communication and Record Management Division 1.2 TOP/DTOP Director-AS receives, logs and forwards the document to MAAD with instructions None Office of the Treasurer of the Philippines Officer of the Treasurer/ Deputy Treasurer of the Philippines Office of the Deputy Treasurer of the Philippines Accounting Service/ Director Accounting Service 1.3 Give the document to the Division Chief None 1 Minute Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.4 Review the document and give instructions None 1 Hour Chief Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.5 Review and validate the audit findings None 1 Hour Chief Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.6 Review the transactions and prepare adjustments and necessary action as recommended None 17 Days Chief Treasury Operations Officer I Miscellaneous Accounts Accounting Division 1.7 Draft management comment on the audit findings and attach supporting documents None 3 Hours Chief Treasury Operations Officer I Miscellaneous Accounts Accounting Division 1.8 Review, edit and affix initial None 2 Hours Chief Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.9 Forward to the authorized signatory None 10 Minutes Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.10 Sign/approve the management comment None 1 Day Director Accounting Service/ Deputy Treasurer of the Philippines Office of the Deputy Treasurer of the Philippines-Accounting Service 1.11 Return the documents to MAAD None 10 Minutes Deputy Treasurer of the Philippines Staff Office of the Deputy Treasurer of the Philippines-Accounting Service 1.12 Receive, reproduce copies and segregate the documents None 15 Minutes Treasury Operations Officer II Miscellaneous Accounts Accounting Division 1.13 Transmit the documents to COA-Resident Auditor None 15 Minutes Treasury Operations Officer II Miscellaneous Accounts Accounting Division TOTAL: None 20 Days, 7 Hours 10. Preparation of comments on Commission on Audit-Audit Observation Memorandum (COA-AOM) Bank Reconciliation and Analysis Division (BRAD) replies and acts on the COA audit findings and recommendations. Office or Division: ACCOUNTING SERVICE-Bank Reconciliation and Analysis Division Classification: Complex-Current Year (CY) Highly Technical-Prior Years (PYs) Type of Transaction: G2G Government-to-Government Who may avail: COA-Resident Auditor CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. COA Audit Observation Memorandum (hard/soft copy; 1 copy) Commission on Audit Resident Auditor CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Issue audit findings and recommendations. 1.1 Receive the COA Audit Observation Memorandum None 30 Minutes Treasury Operations Officer I Bank Reconciliation and Analysis Division 1.2 Verify the audit findings/ observations and acts on the recommendations of the COA Resident Auditor. None 5 Days for Current Year and 17 Days for PYs Treasury Operations Officer IV Bank Reconciliation and Analysis Division 1.3 Prepare the reply letter and forward the same for initial. None 4 Hours Treasury Operations Officer IV Bank Reconciliation and Analysis Division 1.4 Review and affix initial in the letter reply to COA-AOM None 5 Minutes Officer-in-Charge Bank Reconciliation and Analysis Division 1.5 Forward reply letter for signature of the Director III-Accounting None 5 Minutes Treasury Operations Officer I Bank Reconciliation and Analysis Division 1.6 Review and sign the reply to COA-AOM None 4 Minutes Director III Accounting Service 1.7 Forward the reply to COA-AOM to the COA Resident Auditor None 30 Minutes Treasury Operations Officer I Bank Reconciliation and Analysis Division TOTAL: None 7 Days, 5 Hours, 1 Minute (for CY) 19 Days, 5 Hours, 1 Minute (for PYs) 11. Payment of Fidelity Bond Premium of Bonded BTr-Officials/Employees Compliance to Regulations governing the Fidelity Bonding of Accountable Public Officers, pursuant to the Public Bonding Law (Sections 313-315, Chapter 15, Revised Administrative Code of 1917). Office or Division: ACCOUNTING SERVICE-Bureau Accounting Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: BTr-Officials and Employees required to be bonded CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Obligation Request and Status (1 hard copy) Bureau Budget Division 2. Disbursement Voucher (hard copy) Bureau Accounting Division 3. Copy of Latest SALN-Notarized (1 hard copy) Accountable Public Officer and Employees 4. Accomplished Form 57-A and 58-A (1 hard copy) Central and Regional Offices Concerned 5. List of Accountable Public Officials and Employees (1 hard copy) Central and Regional Offices Concerned CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Prepare and submit complete Fidelity Bond requirement. (ORS), Disbursement Voucher (DV) with supporting document to BAD 1.1 Receive/review/ checks the completeness of documents document, correctness None 20 Minutes Administrative Officer I Bureau Accounting Division 1.2 Forward/ prepare the document to BTr NCR for valuation None 1 Day 30 Minutes Administrative Officer I Bureau Accounting Division 1.3 Sign the ORS/DV for payment None 15 Minutes Chief Treasury Operations Officer II Bureau Accounting Division 1.4 Prepare LDDAP-ADA and transmit to signatories None 2 Days Accountant II Bureau Accounting Division 1.5 Forward to CCD LDDAP-ADA to bank (LBP) for validations None 2 Days 15 Minutes Security Guard III Bureau Accounting Division 1.6 Releases Confirmation Letter None 5 Minutes Administrative Officer I Bureau Accounting Division TOTAL None 6 Days, 25 Minutes 12. Processing of Terminal Leave Benefits of Retirees Payment of Unused vacation/sick leave (Terminal Leave) earned during their government services as converted in equivalent money value, usually claimed by retired employees. Office or Division: ACCOUNTING SERVICE-Bureau Accounting Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: BTr Officials and Employees who retired from the service. CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Application for Terminal Leave Benefits (1 hard copy) Retirees concerned 2. Computation of Terminal Leave Benefit (1 hard copy) Human Resources Management Division 3. Retirement Letter and Clearance (1 hard copy each) TOP and all concerned units 4. COA Checklist of Supporting Documents (1 hard copy) Human Resources Management Division 5. Request to DBM for SARO and NCA, Obligation Request and Status and Disbursement Voucher (1 hard copy each) Bureau Budget Division Bureau Accounting Division CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Retirees to write letter of intent to TOP thru HRMD 1.1 Receive the approved letter request with computed Terminal Leave Benefit from HRMD None 10 Minutes Administrative Assistant Bureau Accounting Division 2. HRMD to compute for Terminal Leave Benefits. 2.1 BAD to review as to the completeness of records and correctness of computation None 1 Day, 30 Minutes Accountant II Bureau Accounting Division 2.2 Check record for any unliquidated cash advance or any unsettled accountability. None 1 Day, 30 Minutes Accountant II Bureau Accounting Division 2.3 Preparation of Memo and LARP for the head of agency None 30 Minutes Accountant II Bureau Accounting Division 2.4 Sign the request for NCA forwarded to BBD None 15 Minutes Chief Treasury Operations Officer II Bureau Accounting Division TOTAL None 3 Days, 55 Minutes 13. Issuance of Certification of Deposited National Collections The National Cash Accounting Division (NCAD), as the principal record keeper of the cash accounts of the National Government, is mandated to issue Confirmation/Certification of Deposited National Collections to National Government Agencies pursuant to the Special Provisions in the General Appropriations Act and National Budget Circular which states that "the release and realignment of funds shall be supported by the necessary certifications from the Bureau of the Treasury (BTr)." Office or Division: ACCOUNTING SERVICE-National Cash Accounting Division Classification: Highly-Technical Type of Transaction: G2G Government-to-Government Who may avail: National Government Agencies CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request Form for Certification of Deposited National Collections accurately and completely accomplished (1 soft or hard copy) Requesting National Government Agencies (NGAs) 2. Schedule of Deposited Collections (comprising 1 day to 1 quarter transactions of the current year with details as to date deposited and amount) (1 soft or hard copy) Requesting NGAs 3. Up-to-date, accurate and complete report of deposited collections in the National Collection System (NCS) (1 soft or hard copy) BTr Regional/Provincial Offices/Management Information System Service 4. NGA's Journal Entry Voucher relative to adjustment/reclassification of fund (1 soft or hard copy) Requesting National Government Agencies 5. List of Deposited Collections (1 soft or hard copy) Requesting NGAs CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Download Request Form (RF) from the BTr website; accomplish the RF accurately and completely then submit with complete supporting documents either thru email or submission of hard copy to the BTr-CRMD 1.1. Receive request form and required documents and check the completeness thru: 1.1.1 CRMD-Printed hard copy 1.1.2 Electronic Mail-Soft copy None 10 Minutes Administrative Aide VI National Cash Accounting Division Treasury Operations Officer I National Cash Accounting Division 1.2 Assign Control Number on the document received; record in the logbook/ external document None 5 Minutes Administrative Aide VI National Cash Accounting Division 1.3 Fill in the Routing Slip (RS) and forward the document to ADC None 5 Minutes Administrative Aide VI National Cash Accounting Division 1.4. Receive the documents with attached RS None 2 Minutes Chief Treasury Operations Officer I National Cash Accounting Division 1.5 Check the details of the Request; indicate in the RS the instruction/ remarks then affix initial None 6 Minutes Chief Treasury Operations Officer I National Cash Accounting Division 1.6 Forward documents to the concerned personnel None 2 Minutes Chief Treasury Operations Officer I National Cash Accounting Division 1.7 Receive and analyze the content of the document None 1 Day Treasury Operations Officer III National Cash Accounting Division 1.8 Verify/validate deposited collections Note: Each personnel is assigned with a number of NGAs to handle and process certification of deposits. None 14 Days Treasury Operations Officer III, Treasury Operations Officer I, Administrative Aide VI, Senior Administrative Assistant II, Administrative Aide II National Cash Accounting Division 1.9 Coordinate with concerned Agencies, BTr ROs/POs and Other Divisions in the Bureau to thresh out problems relating to the NGA's request. Indicate the appropriate remarks in the RS None 2 Days Treasury Operations Officer III, Treasury Operations Officer I, Administrative Aide I, Senior Administrative Assistant II, Administrative Aide III National Cash Accounting Division 1.10 Prepare Journal Entry Voucher (JEV) to take up adjustment/ reclassification of deposits, if any. None 1 Day Treasury Operations Officer III, Treasury Operations Officer I, Administrative Aide III, Senior Administrative Assistant II, Administrative Aide III National Cash Accounting Division 1.11 Prepare Statement of Deposited Collections and Certification then forward to the Section Chief the printed copy. None 1 Day Treasury Operations Officer III, Treasury Operations Officer I, Administrative Aide I, Senior Administrative Assistant II, Administrative Aide III National Cash Accounting Division 1.12 Review and check the Statement of Deposited Collection and Certification None 18 Minutes Treasury Operations Officer IV National Cash Accounting Division 1.13 Forward the Certification to the Asst. Division Chief None 2 Minutes Treasury Operations Officer IV National Cash Accounting Division 1.14 Recheck the Certification; affix initial on the duplicate copy and in the RS, then forward to the Division Chief None 10 Minutes Chief Treasury Operations Officer I National Cash Accounting Division 1.15. Affix initial on the 2nd copy of Certification and in the RS after final review then forward to Administrative Aide VI None 10 Minutes Chief Treasury Operations Officer II National Cash Accounting Division 1.16 Forward the Certification of Deposited Collections to the Director, Accounting Service (AS) or the Deputy Treasurer of the Philippines (DTOP): Director, AS P10M and below DTOP above P10M None 3 Minutes Administrative Aide VI National Cash Accounting Division 1.17 Check then sign the Certification None 10 Minutes Director III Accounting Service Deputy Treasurer of the Philippines Office of the Deputy Treasurer of the Philippines 1.18 Receive the approved Certification then forward to concerned personnel None 2 Minutes Administrative Aide VI National Cash Accounting Division 1.19 Receive then segregate Certification and the Statement of Deposited Collections: original copy-NGA; duplicate NCAD file None 3 Minutes Treasury Operations Officer III, Operations Officer I, Administrative Aide I, Senior Administrative Assistant II, Administrative Aide II National Cash Accounting Division 1.20 Contact the Agency representative to inform that Certification is available for pick-up and or email, if possible, the scanned copy of the Certification to the NGA None 12 Minutes Treasury Operations Officer III, Operations Officer I, Administrative Aide I, Senior Administrative Assistant II, Administrative Aide II National Cash Accounting Division 2. Receive the Certification 2.1. Issue the Certification to the NGA representative or; transmit to BTr CRMD for sending to concerned NGA thru delivery or snail mail. None 5 Minutes Administrative Aide VI National Cash Accounting Division 3. Affix signature and data in the logbook upon receipt 3.1 Present the logbook to the client and check if signed None 5 Minutes Administrative Aide VI National Cash Accounting Division TOTAL: 19 Days, 1 Hour, 40 Minutes 14. Configuration of NRoSS Tokens and Issuance to System Users System Administration Division configures tokens based on approved information to be endorsed to participants. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-System Administration Division Classification: Simple Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: NRoSS Direct Participants CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Email from SSRD containing the participant's Name, Username, Email at Participant's Name (Bank) Scripless Securities Registry Division (SSRD) 2. To claim token from helpdesk: a. Copy of Valid ID of representative b. Authorization letter if representative c. Copy of company ID of authorized user NRoSS Direct Participant CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit Production User Enrollment Form (PUEF) to Scripless Securities Registration Division (SSRD) 1.1 SSRD will evaluate and register the user indicated in the PUEF None 2 Hours Scripless Securities Registry Staff Scripless Securities Registry Division 1.2 SSRD will turn over the username and other information of the user to Systems Administration Division (SAD) via email None 1 Day Scripless Securities Registry Staff Scripless Securities Registry Division 1.3 SAD will configure the e-Token based on the information given by SSRD and package it together with the printed passwords contained in the brown envelop to preserve its confidentiality None 1 Hour Technical Assistant System Administration Division 1.4 SAD will forward it to Helpdesk personnel for release None 15 Minutes Technical Assistant System Administration Division 1.5 Upon release to participant, Helpdesk will inform SAD None 15 Minutes System Administrative Assistant I or Administrative Assistant VI System Administration Division 1.6 SAD will inform SSRD of the newly released tokens to facilitate the payment charge PHP5,000.00 30 Minutes Technical Assistant System Administration Division TOTAL: PHP5,000.00 1 Day, 4 Hours 15. Configuration of NRoSS Virtual Private Network (VPN) Connection The configuration of VPN connections of partners to BTr to connect to NRoSS. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-System Administration Division Classification: Simple Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: NRoSS Direct Participants CHECKLIST OF REQUIREMENTS WHERE TO SECURE Accomplished VPN Connectivity Form (original copy) BTr website (downloadable) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the duly accomplished VPN Connectivity form to SAD 1.1 SAD will evaluate the VPN Form and Verify with SSRD of the Applicant is a direct participant of NRoSS None 30 Minutes Technical Assistant or IT Officer System Administration Division 1.2 SAD will configure the IPSec Tunnel in the NRoSS Firewall and send the Pre-shared key to contact person provided in the form None 30 Minutes Technical Assistant or IT Officer System Administration Division 1.3 SAD will reach the IT contact person of the participant for testing None 1 Day Technical Assistant or Information Officer System Administration Division TOTAL: None 1 Day, 1 Hour 16. Preparation/Submission of Certification on Excess Income Certification/Statement on excess income from the revenues generated by the Bureau of the Treasury and other income remitted by the National Government Agencies and Government-Owned and Controlled Corporations to the Bureau vs. program set for a specific period (Full-year). Office or Division: RESEARCH SERVICE-Fiscal Planning & Assessment Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Department of Budget and Management (DBM) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Bureau of the Treasury (BTr) Income Report (1 hard copy) Miscellaneous Accounts Accounting Division (MAAD) 2. Dividend Report in absolute value (1 soft and hard copy) Miscellaneous Accounts Accounting Division 3. BTr income estimates (1 soft or hard copy) Fiscal Planning and Assessment Division CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Request letter/email from DBM 1.1 Request Actual BTr income from MAAD and Dividend Report in absolute value None 2 Hours Treasury Operations Officer IV Fiscal Planning & Assessment Division 1.2 Review and validate BTr income report None 2 Hours Treasury Operations Officer IV Fiscal Planning & Assessment Division 1.3 Preparation of BTr Income Assessment (one copy) None 2 Hours Treasury Operations Officer IV Fiscal Planning and Assessment Division 1.4 Preparation of draft Certification (two copies) None 1 Hour, 30 minutes Chief Treasury Operations Officer I Fiscal Planning & Assessment Division 1.5 Review and approval None 1 Day Deputy Treasurer of the Philippines Deputy Treasurer's Office 1.6 Approval/ signing of Certification None 1 Day Treasurer of the Philippines Treasurer's Office 1.7 Transmittal of signed/ approved Certification to DBM and securing of BTr's receiving copy (one only) from the latter None 30 minutes Liaison Officer Communication, Records and Management Division TOTAL: None 3 Days 17. Processing of Payment to Suppliers for Projects Procured Through Public Bidding Payment to suppliers who completely delivered/rendered goods/services as stipulated in the approved and accepted Notice to Proceed (NTP)/Contract/Agreement. Office or Division: ADMINISTRATIVE SERVICE-Property and Supply Management Division Classification: Simple (PSMD part) Type of Transaction: G2B Government-to-Business Who may avail: Suppliers CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. 1 Original Copy of Approved Purchase Request Bids and Awards Committee Secretariat 2. 1 Original Copy of Certificate of Availability of Fund Bids and Awards Committee Secretariat 3. 1 Photocopied Approved Technical Specs/Terms of Reference/Scope of Work Bids and Awards Committee Secretariat 2. n 1 Photocopied Proof of PhilGEPS Posting Bids and Awards Committee Secretariat 3. 1 Photocopied Bidding Documents (Invitation to Bid, Bid Data Sheet, Instruction to Bidders) Bids and Awards Committee Secretariat 4. 1 Original Abstract of Bids as Read and as Calculated Bids and Awards Committee Secretariat 5. Copy 2 of the Technical and Financial Bid with Breakdown of Bid Amount Bids and Awards Committee Secretariat 6. 1 Photocopied Notice of Post Qualification Bids and Awards Committee Secretariat 7. 1 Photocopied Notice of Award Bids and Awards Committee Secretariat 8. 1 Photocopied Notice to Proceed Bids and Awards Committee Secretariat 9. 1 Photocopied Notarized Agreement signed by Chief of Bureau Accounting Division (BAD) Bids and Awards Committee Secretariat 10. 1 photocopied Proof of submission of procurement documents to COA Bids and Awards Committee Secretariat 11. 1 original copy Obligation Request and Status Bids and Awards Committee Secretariat 12. 1 original copy of Delivery Receipts To be submitted by the Supplier 13. 1 original copy of Sales Invoice To be submitted by the Supplier 14. 2 original copies of Inspection and Acceptance Report Inspection and Acceptance Group (IAG) 15. 2 original copies of Certificate of Completion and/or Acceptance Inspection and Acceptance Group (IAG) 16. 3 copies of original signed Disbursement Voucher To be prepared by PSMD for signature by end-user/requesting unit CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submission of Sales Invoice/Billing Statement 1.1 Identification of supporting documents from BAC and supplier and preparation of checklist None 3 Hours Administrative Officer III Property and Supply Management Division 1.2 Review of pertinent documents and checklist None 3 Hours Administrative Officer V Chief Treasury Operations Officer I Property and Supply Management Division 1.3 Preparation of Disbursement Voucher (DV) None 1 Hour Administrative Officer III Property and Supply Management Division 1.4 Review of DV None 1 Hour Administrative Officer V Chief Treasury Operations Officer I Property and Supply Management Division 1.5 Signing of DV by the requesting unit None 1 Day Requesting Unit 1.6 Transmittal of DV with pertinent documents to BAD None 1 Day Documents Control Officer Property and Supply Management Division TOTAL: None 3 Days 18. Processing of Payment to Suppliers for Projects Procured through Shopping, Small Value Procurement and Lease of Venue Payment to suppliers who completely delivered/rendered goods/services as stipulated in the approved and accepted Purchase Order (PO). Office or Division: ADMINISTRATIVE SERVICE-Property and Supply Management Division Classification: Simple (PSMD part) Type of Transaction: G2B Government-to-Business Who may avail: Suppliers CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. 1 original copy of Approved PR with complete specification and estimated unit cost Property and Supply Management Division (PSMD) 2. 1 original copy of Certificate of Availability of Fund for Requests amounting to PHP50,000.00 and above Property and Supply Management Division 3. 1 photocopied Proof of PhilGEPS posting if request is above PHP50,000.00 Property and Supply Management Division 4. Original copies of Requests for Quotation Property and Supply Management Division 5. Original copies of Received Quotations Property and Supply Management Division 6. Original copy of Abstract of Quotations Property and Supply Management Division 7. 1 photocopied Referral of Abstract of Quotations to End-User for Recommendation Property and Supply Management Division 8. 1 original copy of End-User Recommendation Property and Supply Management Division 9. 1 original copy of approved Purchase Order and duly accepted/signed by the supplier Property and Supply Management Division 10. 1 original copy of Obligation Request and Status Property and Supply Management Division 11. 1 original copy of Delivery Receipt To be submitted by the Supplier 12. 1 original copy of Sales Invoice To be submitted by the Supplier 13. 2 original copies of Inspection and Acceptance Report (IAR) Inspection and Acceptance Group (IAG) 14. 2 original copies of Certificate of Completion and/or Acceptance Inspection and Acceptance Group (IAG) 15. 3 original copies of Disbursement Voucher To be prepared by PSMD for signature by end-user/requesting unit CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submission of Sales Invoice/Billing Statement 1.1 Identification of supporting documents and preparation of checklist None 3 Hours Administrative Officer III Property and Supply Management Division 1.2 Review of pertinent documents and checklist None 3 Hours Administrative Officer V Chief Treasury Operations Officer I Property and Supply Management Division 1.3 Preparation of Disbursement Voucher (DV) None 1 Hour Administrative Officer III Property and Supply Management Division 1.4 Review of DV None 1 Hour Administrative Officer V Chief Treasury Operations Officer I Property and Supply Management Division 1.6 Transmittal of DV with pertinent documents to BAD None 1 Day Documents Control Officer Property and Supply Management Division TOTAL: None 3 Days 19. Release of Retention Money/Fee Release of 1% Retention Money after complete delivery of goods and/or services and/or after expiration of the retention period. Office or Division: ADMINISTRATIVE SERVICE-Property and Supply Management Division Classification: Simple (PSMD part) Type of Transaction: G2B Government-to-Business Who may avail: Supplier CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. 1 original copy of Invoice/Billing Statement/Request for Release of Retention Money To be submitted by the Supplier 1. n 1 photocopied Proof of Deduction of Retention Fee Bureau Accounting Division (BAD) 2. 2 original copies of End-user's recommendation for the said release Requesting Unit 3. 1 original copy of Certificate of Final Acceptance Requesting Unit/BAC Sec/PSMD 4. 3 original copies Disbursement Voucher To be prepared by PSMD, for signature by end-user/requesting unit CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submission of letter/Billing Statement to BTr requesting for the Release of Retention Money 1.1 Identification of submitted documents and preparation of checklist None 3 Hours Administrative Officer III Property and Supply Management Division 1.2 Review of pertinent documents and checklist None 3 Hours Administrative Officer V and Chief Treasury Operations Officer I Property and Supply Management Division 1.3 Preparation of Disbursement Voucher (DV) None 1 Hour Administrative Officer III Property and Supply Management Division 1.4 Review of DV None 1 Hour Administrative Officer V and Chief Treasury Operations Officer I Property and Supply Management Division 1.5 Signing of DV by the requesting unit None Day Requesting Unit 1.6 Transmittal of DV with pertinent documents to BAD None 1 Day Senior Administrative Assistant IV Property and Supply Management Division TOTAL: None 3 Days 20. Request for Legal Services 20.1 Legal Investigation As part of the internal control as well as the disciplinary function of the Legal Service, the Complaints and Investigation Division is tasked to conduct investigation of erring Treasury employees or complaints filed by persons against BTr officers and employees for misconduct. The effective investigation and prosecution of these complaints are keys to ensuring a disciplined and controversy-free Bureau. An administrative proceeding may be initiated by the disciplining authority motu proprio or upon complaint of any other person in writing and subscribed and sworn to by the complainant. In case initiated by the proper disciplining authority or his/her authorized representative, a show cause order is sufficient. Office or Division: LEGAL SERVICE-Complaints and Investigation Division Classification: Highly Technical Type of Transaction: G2G Government-to-Government G2C Government-to-Citizen G2B Government-to-Business Who may avail: The Bureau and other concerned entities/agencies CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit at least one (1) hard copy of the following: 1. Memorandum/Letter request/referral for appropriate action; and 2. Supporting documents/evidence Official repository of documents to be presented ( i.e. , SALN-OMB, Service Record HRMD, etc.) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit his/her request for conduct of legal investigation to Legal Service. (Note: Requesting party's participation is passive and shall only wait until referred matter has been resolved or acted upon.) 1.1 Receiving and recording of documents None 10 Minutes Administrative Assistant Legal Service 1.1.1 The requirements will be received by ODLS and forward the same to CID None 5 Minutes Administrative Assistant Legal Service 1.1.2 Receives the forwarded request and attachments in the Records Management System of the Division. It shall then be transmitted to Attorney V/OIC/Attorney IV for review and distribution of assignment. None 5 Minutes Administrative Officer Complaints and Investigation Division 1.2 Assigning of Legal Investigation and Preparation of Mission Order. None 25 Minutes Administrative Officer Complaints and Investigation Division Attorney V/OIC/Attorney IV Complaints and Investigation Division Director III Legal Service 1.2.1 Reviews the document, identify to whom the investigation will be assigned, and instructs the preparation of Mission Order. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.2 Drafts and prepares the Mission Order. None 10 Minutes Administrative Officer Complaints and Investigation Division 1.2.3 Reviews the Mission Order and puts initial, if found in order. It will be submitted through Records Management System the document to the Director for approval. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.4 Reviews, approves and signs in Records Management System uploaded Mission Order. None 5 Minutes Director III Legal Service 1.3 Conduct of Legal Investigation Conducts legal investigation by coordinating with the concerned government agencies/offices to verify, validate or confirm the authenticity and genuineness of the documents submitted for legal investigation. After verification of the documents in concerned government agencies and gathering of relevant information, a corresponding report should be made, subject to review and approval of the Immediate Supervisor and Director. None 10-20 days (Note: 1. It excludes waiting time for the response/ confirmation of concerned government and private entities/ agencies/ offices; 2. Subject to extension depending on complexity of legal issue) Special Investigator Complaints and Investigation Division Attorney V/OIC/Attorney IV Complaints and Investigation Division Director III Legal Service 2. Requesting party receives a copy of the legal investigation Report 2.1 Releasing 2.1.1 Administrative Officer shall serve the report to the requesting party. A file copy shall be retained. None 10 Minutes Administrative Officer Complaints and Investigation Division TOTAL: None 20 Days 20.2 Conduct of Background Investigation The Complaints and Investigation Division, in the fulfillment of its mandate, is tasked to provide background investigation on new entrants of the Bureau, pursuant Section 26 (1), Chapter 5, Subtitle A, Title I, Book V, Executive Order No. 292, series of 1987, otherwise known as the Administrative Code of 1987 and subject to Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances by the National Privacy Commission. This includes among others, the verification of qualifications, including occupational competence, moral character and devotion to duty of a new entrant. The results of the investigation shall be used as a basis for recommending the approval or disapproval of the appointment to a permanent position of the new entrants in the Bureau. Office or Division: LEGAL SERVICE-Complaints and Investigation Division Classification: Highly Technical Type of Transaction: G2G Government-to-Government G2C Government-to-Citizens G2B Government-to-Business Who may avail: The Bureau and its concerned officials/offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit at least one (1) hard copy of the following: 1. Memorandum request for the conduct of legal investigation 2. Personal Data Sheet of the subject entrant 3. Personal History Statement 4. NBI Clearance 5. Court Clearance 6. Clearance from previous employer, if any 7. Certificate of Employment in relation to Item 6 8. Barangay Clearance 9. Police Clearance 10. Neuro-Psychological Evaluation Report 11. Certificate of Eligibility or Certificate of Professional License, whichever is applicable 12. Authorization Letter authorizing the Bureau to validate the documents submitted by the employee 13. Official Transcript of Records 14. Diploma 15. Certificate of Good Moral Character from Last School Attended 16. Statement of Assets, Liabilities and Net Worth upon assumption of duties 17. Other documents deemed material in the conduct of investigation Documents forwarded by HRMD CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit his/her request for conduct of legal investigation to Legal Service. (Note: Requesting party's participation is passive and shall only wait until referred matter has been resolved or acted upon.) 1.1 Receiving and recording of documents None 10 Minutes Administrative Assistant Legal Service 1.1.1 All requests for character investigation shall be submitted to the Legal Service. It shall be recorded in the EDDR/Logbook and uploaded to the RMS. Requests with incomplete attachments/ requirements shall not be accepted. None 5 Minutes Administrative Assistant Legal Service 1.1.2 Receives the forwarded request and attachments in the Records Management System of the Division. It shall then be transmitted to Attorney V/OIC/Attorney IV for review and distribution of assignment. None 5 Minutes Administrative Officer Complaints and Investigation Division 1.2 Assigning of Legal Investigation and Preparation of Mission Order None 25 Minutes Administrative Officer Complaints and Investigation Division Attorney V/OIC/Attorney IV Complaints and Investigation Division Director III Legal Service 1.2.1 Reviews the document, identify to whom the investigation will be assigned, and instructs the preparation of Mission Order. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.2 Drafts and prepares the Mission Order. None 10 Minutes Administrative Officer Complaints and Investigation Division 1.2.3 Reviews the Mission Order and puts initial, if found in order. It will be submitted through Records Management System the document to the Director for approval. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.4 Reviews, approves and signs in Records Management System uploaded Mission Order. None 5 Minutes Director III Legal Service 1.3 Conduct of Legal Investigation Conducts legal investigation by coordinating with the concerned government agencies/offices to verify, validate or confirm the authenticity and genuineness of the documents submitted for legal investigation. After verification of the documents in concerned government agencies and gathering of relevant information, a corresponding report should be made, subject to review and approval of the Immediate Supervisor and Director. None 10-20 days (Note: 1. It excludes waiting time for the response/ confirmation of concerned government and private entities/ agencies/ offices; 2. Subject to extension depending on complexity of legal issue) Special Investigator Complaints and Investigation Division Attorney V/OIC/Attorney IV Complaints and Investigation Division Director III Legal Service 2. Requesting party receives a copy of the legal investigation Report 2.1 Releasing 2.1.1 Administrative Officer shall serve the report to the requesting party. A file copy shall be retained. None 10 Minutes Administrative Officer Complaints and Investigation Division TOTAL: None 20 Days 20.3 Post-Qualification Investigation The Complaints and Investigation Division is mandated to conduct legal investigation in relation to procurement laws. Upon the request of the units of the Bureau, the Complaints and Investigation Division conducts post-qualification investigation on contractors, suppliers or entities that have official transactions with the Bureau in accordance with Republic Act (RA) No. 9184, otherwise known as the Government Procurement Reform Act. Results of the post qualification investigation are used as basis for recommending the accreditation of concerned contractors, suppliers or entities to conduct official transactions with the Bureau. Office or Division: LEGAL SERVICE-Complaints and Investigation Division Classification: Highly Technical Type of Transaction: G2G Government-to-Government G2C Government-to-Citizens G2B Government-to-Business Who may avail: The Bids and Awards Committee, PSMD and other concerned offices of the Bureau CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit Copy 1 or Copy 2 of the Bidding Documents of the Lowest Calculated Bidder (LCB) in hard copy containing the following documents: a. Registration Certificate Securities and Exchange Commission (SEC) Department of Trade and Industry (DTI) for Sole proprietorship Cooperative Development Authority (CDA) for Cooperatives b. Mayor's Permit The City or municipality where the principal place of business of the prospective bidder is located 1. Statement of all its ongoing and completed government and private contracts within the CY 2015 to 2018, including contracts awarded but not yet started, if any. Submitted Bidding documents 2. Audited Financial statements, stamped "received" by the Bureau of Internal Revenue (BIR) or its duly accredited institutions, for the preceding calendar year, which should not be earlier than two (2) years from bid submission 3. NFCC computation or CLC 4. PhilGeps Registration 5. Tax Clearance 6. Income Tax Returns and VAT Returns Technical Components 7. Bid Security Submitted Bidding documents 8. Omnibus Sworn Statement (Sworn Statement in accordance with Section 25.2 (a) (iv) of the IRR of RA 9184) Financial Component 9. Bid Price Submitted Bidding documents CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit his/her request for conduct of legal investigation to Legal Service. (Note: Requesting party's participation is passive and shall only wait until referred matter has been resolved or acted upon.) 1.1 Receiving and recording of documents None 10 Minutes Administrative Assistant Legal Service 1.1.1 All request for post-qualification investigation shall be submitted to the Legal Service. It shall be recorded in the EDDR/Logbook and uploaded to the RMS. Requests with incomplete attachments/ requirements shall not be accepted. None 5 Minutes Administrative Assistant Legal Service 1.1.2 Receives the forwarded request and attachments in the Records Management System of the Division. It shall then be transmitted to Attorney V/OIC/Attorney IV for review and distribution of assignment. None 5 Minutes Administrative Officer Complaints and Investigation Division 1.2 Assigning of Legal Investigation and Preparation of Mission Order None 25 Minutes Administrative Officer Complaints and Investigation Division Attorney V/OIC/Attorney IV Complaints and Investigation Division Director III Legal Service 1.2.1 Reviews the document, identify to whom the investigation will be assigned, and instructs the preparation of Mission Order. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.2 Drafts and prepares the Mission Order. None 10 Minutes Administrative Officer Complaints and Investigation Division 1.2.3 Reviews the Mission Order and puts initial, if found in order. It will be submitted through Records Management System the document to the Director for approval. None 5 Minutes Attorney V/OIC/Attorney IV Complaints and Investigation Division 1.2.4 Reviews, approves and signs in Records Management System uploaded Mission Order. None 5 Minutes Director III Legal Service 1.3 Conduct of Legal Investigation Coordinates with the concerned government agencies/offices to verify, validate or confirm the authenticity and genuineness of the documents submitted for legal investigation. After verification of the documents, a corresponding report shall directly be submitted to requesting party. None 5 to 7 days (Note: 1. It excludes waiting time for the response/ confirmation of concerned government and private entities/ agencies/ offices; 2. Subject to extension depending on complexity of legal issue) Special Investigator Complaints and Investigation Division 2. Requesting party receives a copy of the legal investigation Report 2.1 Releasing 2.1.1 Administrative Officer shall serve the report to the requesting party. A file copy shall be retained. None 10 Minutes Administrative Officer Complaints and Investigation Division TOTAL: None 7 days, subject to extension (Note: The period and extension were provided for under IRR of RA 9184;) 21. Reactivation of Unclaimed Balances Accounts This procedure is to provide the necessary guidelines and documents to be submitted by banks requesting for reactivation of unclaimed balances account in behalf of the depositors in the Bureau of the Treasury through the Law and Litigation Division-Legal Service. Office or Division: LEGAL SERVICE-Law and Litigation Division Classification: Complex Type of Transaction: G2C Government-to-Citizens G2B Government-to-Business Who may avail: Banks and other covered institutions CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request of depositor/creditor; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 2. Authentication by the covered institution; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 3. Letter request of the covered institution; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 4. Deed of undertaking; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 5. In case the requesting party/depositor/creditor is a Juridical Entity, a Board Resolution or Secretary's Certificate showing that the signatory to the request is fully authorized to transact with the BTr; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Juridical Entity concerned 6. Copy of unclaimed balances report submitted to the Bureau of the Treasury indicating the names of requesting depositor/creditor; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions In case the depositor/creditor is already dead, the surviving heir/s shall present the following: Death Certificate of the depositor/creditor; Judicial or Extrajudicial settlement of the estate; Valid Identification Card/s and Birth Certificate/s of the surviving heir/s; Estate tax return duly stamped by BIR; and Bond One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Claimants and/or Surviving Heirs CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the Required documents and records. 1.1 Receives the document and records in the electronic and physical logbook. Transmits to the LLD. None 5 Minutes Administrative Assistant Legal Service 1.2 Receives, assesses and records the document in the electronic and physical logbook. None 5 Minutes Administrative Officer Law and Litigation Division 1.3 Reviews the request and assigns the task to concerned personnel None 15 Minutes Attorney V Law and Litigation Division 1.4 Verifies and validates the existence or non-existence of the subject UB's in UBR submitted by the covered institution None 20 Minutes Special Investigator Law and Litigation Division 1.5 Prepares the reply letter. The signatory of the draft reply letter is determined by the amount requested for reactivation None 30 Minutes Special Investigator Law and Litigation Division 1.6 Reviews and approves the draft reply letter None 15 Minutes Attorney V Law and Litigation Division Director III Legal Service 1.7 If not approved, the concerned personnel will revise the draft reply letter. None - Special Investigator Law and Litigation Division 1.8 If approved, the signed reply letter shall be endorsed to DTOP and TOP for approval/ signature depending on the aggregate amount. The authority to reactivate UB shall be approved by: a) DTOP, if aggregate amount exceeds PHP100,000.00 but not exceeding PHP500,000.00; and b) TOP, if aggregate amount exceeds PHP500,000.00. None - Administrative Officer Law and Litigation Division 1.9 Releases the signed letter of authority to the requesting party through registered mail None 15 Minutes Administrative Officer Law and Litigation Division 1.10 Deletes the name of depositor subject of the authority to reactivate the UB and sign thereafter. It shall be deducted from the total amount of the summary of unclaimed balances in a particular city/province None 15 Minutes Special Investigator Law and Litigation Division TOTAL: None 7 Days Reactivation of Unclaimed Balances Accounts This procedure for is to provide the necessary guidelines and documents to be submitted by banks requesting for reactivation of unclaimed balances account in behalf of the depositors in the Bureau of the Treasury through the Law and Litigation Division-Legal Service. Office or Division: LEGAL SERVICE-Law and Litigation Division Classification: Highly Technical Type of Transaction: G2C Government-to-Citizens G2B Government-to-Business Who may avail: Banks and other covered institutions CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request of depositor/creditor; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 2. Authentication by the covered institution; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 3. Letter request of the covered institution; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 4. Deed of undertaking; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Banks and other covered institutions 5. In case the requesting party/depositor/creditor is a Juridical Entity, a Board Resolution or Secretary's Certificate showing that the signatory to the request is fully authorized to transact with the BTr; One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Juridical Entity concerned 6. Copy of unclaimed balances report submitted to the Bureau of the Treasury indicating the names of requesting depositor/creditor; (For Old UBRs) Banks and other covered institutions In case the depositor/creditor is already dead, the surviving heir/s shall present the following: Death Certificate of the depositor/creditor; Judicial or Extrajudicial settlement of the estate; Valid Identification Card/s and Birth Certificate/s of the surviving heir/s; Estate tax return duly stamped by BIR; and Bond One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Claimants and/or Surviving Heirs CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the Required documents and records. 1.1 Receives the document and records in the electronic and physical logbook. Transmits to the LLD. None 5 Minutes Administrative Assistant Legal Service 1.2 Receives, assesses and records the document in the electronic and physical logbook. None 5 Minutes Administrative Officer Law and Litigation Division 1.3 Reviews the request and assigns the task to concerned personnel None 15 Minutes Attorney V Law and Litigation Division 1.4 Verifies and validates the existence or non-existence of the subject UB's in UBR submitted by the covered institution None 20 Minutes Special Investigator Law and Litigation Division 1.5 Prepares the reply letter. The signatory of the draft reply letter is determined by the amount requested for reactivation None 30 Minutes Special Investigator Law and Litigation Division 1.6 Reviews and approves the draft reply letter None 15 Minutes Attorney V Law and Litigation Division Director III Legal Service 1.7 If not approved, the concerned personnel will revise the draft reply letter. None - Special Investigator Law and Litigation Division 1.8 If approved, the signed reply letter shall be endorsed to DTOP and TOP for approval/ signature depending on the aggregate amount. The authority to reactivate UB shall be approved by: a) DTOP, if aggregate amount exceeds PHP100,000.00 but not exceeding PHP500,000.00; and b) TOP, if aggregate amount exceeds PHP500,000.00. - Administrative Officer Law and Litigation Division 1.9 Releases the signed letter of authority to the requesting party through registered mail None 15 Minutes Administrative Officer Law and Litigation Division 1.10 Deletes the name of depositor subject of the authority to reactivate the UB and sign thereafter. It shall be deducted from the total amount of the summary of unclaimed balances in a particular city/province None 15 Minutes Special Investigator Law and Litigation Division TOTAL: None 20 Days 22. Preparation of Position Paper The purpose of this procedure is to provide the necessary guidelines and documents in the preparation of a requested Position Paper in matters involving the Bureau and/or its officials. Office or Division: LEGAL SERVICE-Law and Litigation Division Classification: Highly Technical Type of Transaction: G2C Government-to-Citizens G2B Government-to-Business G2B Government-to-Government Who may avail: The Bureau and/or its officials. CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request Letter One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Requesting Party 2. Supporting documents One copy of original, duplicate original, or Certified True copy of the required document (Hard copy) Requesting Party CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the Request Letter and Supporting Documents. 1.1 Receives the document and records in the electronic and physical logbook. Transmits to the LLD. None 5 Minutes Administrative Assistant Legal Service 1.2 Receives, assesses and records the document in the electronic and physical logbook. None 5 Minutes Administrative Officer Law and Litigation Division 1.3 Reviews the request and assigns the task to concerned personnel None 15 Minutes Attorney V Law and Litigation Division 1.4 Conducts legal research and drafts position paper None 7 Days Special Investigator Law and Litigation Division 1.5 Reviews and approves draft position paper None 1 Day Attorney V Law and Litigation Division Director III Legal Service 1.6 If not approved, the assigned personnel shall conduct further research and do some revisions on the draft position paper None - Special Investigator Law and Litigation Division 1.7 If approved, the signed position paper shall be released to the requesting party None 15 Minutes Administrative Officer Law and Litigation Division TOTAL: None 20 Days 23. Legal Documentation 23.1 Contracts Prepare, review and recommend action on all contracts/agreements and other legal documents entered into or executed by the Bureau. Office or Division: LEGAL SERVICE-Securities and Documentation Division Classification: Complex Type of Transaction: G2C Government-to-Citizen G2B Government-to-Business G2G Government-to-Government Who may avail: BTr Divisions/Regional Offices/Provincial Offices and other concerned agencies CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit at least one (1) hard copy of the following: 1. Letter Request/Briefer of the Contract 2. Copy of Draft Contract 3. Comments to the Draft Contract of the Requesting Party Requesting Party and other concerned agencies CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit the documents to Legal Service through personal delivery or email 1.1 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Assistant Legal Service 1.2 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Officer Securities and Documentation Division 1.3 If there is insufficiency of documents, a memorandum letter shall be sent to the requesting party for the completion of necessary documents None 15 Minutes Administrative Officer Securities and Documentation Division 1.4 Assigns the task to the concerned personnel for review None 10 Minutes Attorney V Securities and Documentation Division 1.5 Conducts legal research and drafts contract review None 7 Days Special Investigator or Attorney IV Securities and Documentation Division 1.6 Reviews and approves the draft contract review None 1 Day Attorney IV, Attorney V Securities and Documentation Division Director III Legal Service 1.7 If not approved, the assigned personnel shall conduct further research and do some revisions on the draft contract review. None - Special Investigator or Attorney IV Securities and Documentation Division 2. Requesting party receives a copy of the signed contract review 2.1 If approved, the signed contract review shall be released to the requesting party None 15 Minutes Administrative Officer Securities and Documentation Division TOTAL: None 15 Days 24. Legal Advisory 24.1 Tax Exemption Provide re-validation on BIR confirmatory ruling on the withholding taxes of GS investors. Office or Division: LEGAL SERVICE-Securities and Documentation Division Classification: Highly Technical Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: Scripless Securities Registration Division CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit at least one (1) hard copy of the following: 1. Letter Request 2. Valid BIR Ruling and other documentary requirements Bureau of Internal Revenue, GS Investors and other concerned agencies CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit the documents to Legal Service through personal delivery or email. 1.1 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Assistant Legal Service 1.2 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Officer Securities and Documentation Division 1.3 Reviews and assesses the completeness of the submitted documents None 15 Minutes Attorney V Securities and Documentation Division 1.4 If there is insufficiency of documents, a memorandum letter shall be sent to SSRD for the completion of necessary documents None 15 Minutes Administrative Officer Securities and Documentation Division 1.5 Assigns the task to the concerned personnel for review None 10 Minutes Attorney V Securities and Documentation Division 1.6 Conducts legal research and drafts legal opinion None 7 Days Special Investigator Securities and Documentation Division 1.7 Reviews and approves the draft legal opinion None 1 Day Attorney IV, Attorney V Securities and Documentation Division Director III Legal Service 1.8 If not approved, the assigned personnel shall conduct further research and do some revisions on the draft legal opinion None - Special Investigator Securities and Documentation Division 2. Requesting party receives a copy of the signed legal opinion 2.1 If approved, the signed legal opinion shall be released to the requesting party None 15 Minutes Administrative Officer Securities and Documentation Division TOTAL: None 10 Days 24.2 Other Request for Legal Opinion Provides legal advisory related to debt/liability management and asset/cash management operations of the Bureau. Office or Division: LEGAL SERVICE-Securities and Documentation Division Classification: Complex/Highly Technical Type of Transaction: G2C Government-to-Citizen G2B Government-to-Business G2G Government-to-Government Who may avail: BTr Divisions/Regional Offices/Provincial Offices and other concerned agencies CHECKLIST OF REQUIREMENTS WHERE TO SECURE Requesting party must submit at least one (1) hard copy of the following: 1. Letter Request/Briefer of the subject matter 2. Laws, rules, policies and other documents cited in the request 3. Other documentary records Electronic sources and concerned agencies CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. The requesting party shall submit the documents to Legal Service through personal delivery or email. 1.1 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Assistant Legal Service 1.2 Receives the documents and records in the electronic and physical logbook None 5 Minutes Administrative Officer Securities and Documentation Division 1.3 Reviews the submitted documents and assigns the task to the concerned personnel None 15 Minutes Attorney V Securities and Documentation Division 1.4 Conducts legal research and drafts legal opinion None 7 Days Special Investigator or Attorney IV Securities and Documentation Division 1.5 Reviews and approves the draft legal opinion None 1 Day Attorney IV, Attorney V Securities and Documentation Division Director III Legal Service 1.6 If not approved, the assigned personnel shall conduct further research and do some revisions on the draft legal opinion None - Special Investigator or Attorney IV Securities and Documentation Division 2. Requesting party receives a copy of the signed legal opinion 2.1 If approved, the signed legal opinion shall be released to the requesting party None 15 Minutes Administrative Officer Securities and Documentation Division TOTAL: None 15 Days CENTRAL OFFICE INTERNAL SERVICES 1. Budget Execution The Budget Execution is the process of implementing the Agency's priority plans, programs and activities within the approved budget consistent with the DBM's budgetary guidelines and policies on the release and utilization of funds. The objective is to ensure the effective and efficient utilization of the approved budget in compliance with the Government Accounting Manual (GAM) and Unified Account Codes Structure (UACS). a. Processing of Obligation Request and Status (ORS) 1. Payment of Salaries, Allowances and Other Forms of Compensation including remittances to HMDF, PHIC, GSIS Payment of salaries and wages, allowances and other forms of compensation Cash Advances and/or reimbursements for travelling expenses for local and foreign travel, seminars and training Other Operating Expenditures such as Utility and Communication Expenses Payment for the procurement of supplies and materials, Building and ICT maintenance, rental expenses, janitorial and security services Office or Division: RESEARCH SERVICE-Bureau Budget Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Internal Clients, Stakeholders, Requesting Units, End-Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE A. Processing of Obligation Request and Status (ORS) 1. Payment of Salaries, Allowances and Other Forms of Compensation including remittances to HMDF, PHIC, GSIS Three (3) hard copies of Obligation Request and Status (ORS) and Disbursement Voucher (DV) Form duly approved by Head of Requesting Unit Certified true copy of the Approved Appointment and Assumption to Duty (Initial) Duly approved/signed Payroll/List of Employees Duly approved/signed authority and/or legal basis to pay salaries, allowances and others Certified true copy of Daily Time Record (If applicable) Duly approved/signed Accomplishment Report Provided by Client (Requesting Unit and/or End User) 2. Cash advances Foreign and local Travel o Three (3) hard copies of Obligation Request and Status (ORS) and Disbursement Voucher (DV) Form duly approved by Head of Requesting Unit o Certified true copy of Travel Order/Travel Authority o Duly approved/signed Itinerary of Travel o UNDP daily rate (foreign) o Duly approved/signed certificate that the previous cash advance has been liquidated Seminar and trainings o Three (3) hard copies of Obligation Request and Status (ORS) and Disbursement Voucher (DV) Form duly approved by Head of Requesting Unit o Certified true copy of Treasury Personnel Order o Duly approved/signed Cost Estimates and breakdown of expenses o Canvass and/or Quotations of three (3) service provider, if applicable Provided by Client (Requesting Unit and/or End User) 3. Reimbursements Foreign and local Travel o Three (3) hard copies of Obligation Request and Status (ORS) and Disbursement Voucher (DV) Form duly approved by Head of Requesting Unit o Certified true copy of Travel Order/Travel Authority o Duly approved/signed Itinerary of Travel o Duly approved/signed Reimbursement Expense Receipt (RER) o Duly approved/signed Certificate of Travel Completed o Original copy of Bus/Plane ticket o For plane fare, quotations of three (3) travel agencies or equivalent o Original copy of Boarding Pass, Terminal Fees, Official Receipts o Certified true copy of Certificate of appearance/attendance o UNDP daily rate (foreign) Seminar and trainings o Letter of invitation by host/agency/organization o Three (3) hard copy of Obligation Request and Status (ORS) and Disbursements Voucher (DV) Form duly approved by Head of Requesting Unit o Certified true copy of Treasury Personnel Order o Original copy of Official Receipts and/or Invoice o Canvass and/or Quotations of three (3) service provider, if applicable Replenishment of Cash Advances through Petty Cash Fund o Three (3) hard copy of Obligation Request and Status (ORS) and Disbursements Voucher (DV) Form duly approved by Head of Requesting Unit o Duly approved/signed Summary Report on Paid Petty Cash Vouchers o Duly approved/signed Petty Cash Voucher o Original copy of Official Receipt and/or Invoice o Certified true copy of Treasury Personnel Order/Treasury Office Order o Duly signed Notice of Meeting o Duly signed Attendance Sheet o Canvass and/or Quotations of three (3) service provider, if applicable Provided by Client (Requesting Unit and/or End User) 4. Other Operating Expenditures Three (3) hard copies of Obligation Request and Status (ORS) and Disbursements Voucher (DV) Form duly approved by Head of Requesting Unit Original copy of Statement of Account/Billing Statement Original copy of Official Receipt and/or Invoice For Communication, Duly signed Certification that all NDD are official calls Provided by Client (Requesting Unit and/or End User) 5. Procurement for Goods and Services Three (3) hard copies of Obligation Request and Status (ORS) and Disbursements Voucher (DV) Form duly approved by Head of Requesting Unit Duly approved/signed Purchase Request Duly approved/signed Purchase Order Duly approved/signed Notice to Proceeds/Notice of Awards/Contracts/Memorandum of Agreement Duly approved/signed Certificate of Completion/Acceptance Duly approved/signed Accomplishment Reports Original copy of Billing Statements, Official Receipt, Invoice Duly approved/signed Certificate of Availability of Fund (Appropriation/Allotment), if applicable Duly approved/signed BAC Resolution (if applicable) Provided by Client (Requesting Unit and/or End User) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit request for processing of Obligation Request and Status (ORS) with supporting documents 1.1 Receive ORS, DV and other supporting documents duly signed by the Head of Requesting Unit. None 10 Minutes Administrative Assistant V Bureau Budget Division 1.2 Ensure complete documentation prior to processing of ORS. None 10 Minutes Administrative Assistant V Bureau Budget Division 1.3 Incomplete and/or inaccurate documentation shall be returned accordingly to personnel concerned and/or requesting unit. None 5 Minutes Administrative Assistant V Bureau Budget Division 1.4 Forward to Division Chief to endorse to the concerned Section None 5 Minutes Administrative Assistant V Bureau Budget Division 1.5 Process of ORS for budgetary allocation. None 15 Minutes Administrative Officer V and Administrative Officer IV Administrative Officer II Bureau Budget Division 1.6 Analyze and classify the ORS for Obligation. Verify the availability of allotment based on Registry of Allotments, Obligations and Balances. None 45 Minutes Administrative Officer V and Administrative Officer IV Administrative Officer II Bureau Budget Division 1.7 Type and/or indicate in the ORS the following: a. Serial No. and Date b. Fund Cluster and Fund Source c. Program, Activity and Project (PAP) d. Allotment Class e. Account Title (Object of Expenditures) None 20 Minutes Administrative Officer II Bureau Budget Division 1.8 Record the ORS in RAOD None 30 Minutes Administrative Officer V Administrative Officer IV Bureau Budget Division 1.9 Update and record to internal monitoring tools. * Monitoring tools such as the ORS Control Series, Monthly Breakdown of Obligation by Object of Expenditures, Monthly Billings, Monitoring on CAF Issued. None 30 Minutes Administrative Officer V Administrative Officer IV Administrative Officer II Bureau Budget Division 1.10 Review and validate ORS None 20 Minutes Administrative Officer V Bureau Budget Division 1.11 Section Head review and affix initials on Section B of ORS. None 10 Minutes Administrative Officer V Bureau Budget Division 1.12 Assistant Division Chief review and affix initials on Section B of ORS. None 10 Minutes Chief Treasury Operations Officer I Bureau Budget Division 1.13 Forwarded to CTOO II/DC for approval. None 5 Minutes Administrative Assistant V Bureau Budget Division 1.14 Approve and/or sign ORS Approve and/or sign Section B of ORS, certifying the availability of allotment and the amount obligated. None 10 Minutes Chief Treasury Operations Officer II Bureau Budget Division 1.15 Record on Logbook (Outgoing) for tracking purposes None 15 Minutes Administrative Assistant V Bureau Budget Division 1.16 Forward approved ORS to BAD None 30 Minutes Administrative Assistant V Bureau Budget Division TOTAL: None 4 Hours, 30 Minutes b. Processing of Adjustments on Obligations Incurred through Notice of Obligation Request and Status Adjustments (NORSA) Office or Division: RESEARCH SERVICE-Bureau Budget Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Internal Clients, Stakeholders, Requesting Units, End-Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE B. Processing of adjustments on Obligations Incurred through Notice of Obligation Request and Status Adjustments (NORSA) Four (4) hard copy of duly approved/signed NORSA Form Photocopy of previously approved ORS subject for adjustment Duly approved/signed Liquidation Report Photocopy of Official Receipts (Refund/Excess) Provided by Client (Requesting Unit and/or End User) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submitted request for processing of NORSA with supporting documents 1.1 Receive NORSA Form together with other supporting documents from Bureau Accounting Division (BAD) None 10 Minutes Administrative Assistant V Bureau Budget Division 1.2 Ensure complete documentation prior to processing of NORSA. Incomplete and/or inaccurate documentation shall be returned accordingly to personnel concerned and/or requesting unit. None 10 Minutes Administrative Assistant V Bureau Budget Division 1.3 Forward to Division Chief to endorse to the concerned Section None 5 Minutes Administrative Assistant V Bureau Budget Division 1.4 Process of NORSA Form to effect necessary adjustment on prior approved ORS. None 30 Minutes Administrative Officer V Administrative Officer IV Administrative Officer II Bureau Budget Division 1.5 Assign NORSA No. and transaction date on NORSA Form None 20 Minutes Administrative Officer V Administrative Officer IV Administrative Officer II Bureau Budget Division 1.6 Post the NORSA amount and/or adjustment made to the Registry of Allotment Obligations and Disbursements (RAOD) None 20 Minutes Administrative Officer IV Administrative Officer II Bureau Budget Division 1.7 Retrieve the approved ORS file copy None 15 Minutes Administrative Officer IV Administrative Officer II Bureau Budget Division 1.8 Update the BBD ORS Copy particularly the Section C of ORS, Status of Obligation. This serves as a Subsidiary Ledger for Obligations Incurred. None 10 Minutes Administrative Officer IV Administrative Officer II Bureau Budget Division 1.9 Section Head review/validate the NORSA Form and affix initials on Box D None 10 Minutes Administrative Officer V Bureau Budget Division 1.10 Assistant Division Chief review/validate the NORSA Form and affix initials on Box D None 10 Minutes Chief Treasury Operations Officer I Bureau Budget Division 1.11 Forward the NORSA Form together with supporting documents to Division Chief None 5 Minutes Administrative Assistant V Bureau Budget Division 1.12 Approve and sign NORSA Form (Box D) None 10 Minutes Chief Treasury Operations Officer II Bureau Budget Division 1.13 Record on Logbook (Outgoing) for tracking purposes None 15 Minutes Administrative Assistant V Bureau Budget Division 1.14 Forward approved ORS to BAD None 30 Minutes Administrative Assistant V Bureau Budget Division TOTAL: None 3 Hours, 20 Minutes c. Issuance of Certification of Availability of Funds (Appropriation/Allotment) Office or Division: RESEARCH SERVICE-Bureau Budget Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Internal Clients, Stakeholders, Requesting Units, End-Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE C. Issuance of Certification of Availability of Fund (Appropriation/Allotment) Duly approved/signed letter request for CAF Duly approved/signed Terms of Reference (TOR) Approved/signed Purchase Request (PR) Note: The requested amount and project, program and activity (pap) is within the approved Annual Procurement Plan (APP). Provided by Client (Requesting Unit and/or End User) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit request for issuance of CAF with supporting documents 1.1 Receive letter request for Certification of Availability of Fund (CAF) together with supporting documents such as Approved Terms of Reference and Purchase Request (PR). None 10 Minutes Administrative Assistant V Bureau Budget Division 1.2 Forward to CTOO II/Division Chief for endorsement to concerned Section. None 5 minutes Administrative Assistant V Bureau Budget Division 1.3 Prepare Certification of Availability of Fund (CAF) None 15 Minutes Administrative Officer IV Administrative Officer V Bureau Budget Division 1.4 Analyze CAF based on the approved Annual Procurement Plan (APP). CAF Form contains the following information: a. Project Title/Name b. Allotment Class c. Account Title and Object of Expenditures d. Program, Activity and Project (PAP) e. Funding Source f. Validity of CAF g. Amount Certified h. CAF Control No. and Date None 30 Minutes Administrative Officer IV Administrative Officer V Bureau Budget Division 1.5 Record and/or earmark the amount allotted against the available allotment for monitoring and reference purposes. None 20 minutes Administrative Officer IV Administrative Officer V Bureau Budget Division 1.6 Update the monitoring tool, Monitoring on CAF Issued. CAF request for projects that are not included in the APP should be returned to requesting unit. CAF issuance is pending, on-hold, until allotment (savings) becomes available. None 20 Minutes Administrative Officer IV Administrative Officer V Bureau Budget Division 1.7 Review and validate CAF-(initial review) None 15 Minutes Administrative Officer V Bureau Budget Division 1.8 Section Head review and/or validate the CAF Form and affix initials None 10 Minutes Administrative Officer V Bureau Budget Division 1.9 Assistant Division Chief review and/or validate the CAF Form and affix initials None 10 Minutes Chief Treasury Operations Officer I Bureau Budget Division 1.10 Forward CAF Form together with supporting documents to Division Chief for approval. None 5 Minutes Administrative Assistant V Bureau Budget Division 1.11 Approve and/or sign CAF Form None 10 Minutes Chief Treasury Operations Officer II Bureau Budget Division 1.12 Record on Logbook (Outgoing) for tracking purposes. None 10 Minutes Administrative Assistant V Bureau Budget Division 1.13 Forward approved CAF to Requesting Office (Division/Unit) None 30 Minutes Administrative Assistant V Bureau Budget Division TOTAL: None 3 Hours, 10 Minutes 2. Review, Preparation and Endorsement of Payment for Utilities (ISP, Leased Lines etc.) and Contracts/Projects The processing of payments for the utilities utilized by the MISS. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-System Administration Division Classification: Complex (up to PSMD only) Type of Transaction: G2C Government-to-Citizens G2G Government-to-Government Who may avail: Service Providers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Invoice Service Providers CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Providers will send Billing invoice to SAD 1.1 SAD will prepare the Acceptance referring to the billing statement None 1 Hour Administrative Assistant III System Administration Division 1.2 SAD will route the acceptance to signatories. None 3 Days Administrative Assistant III System Administration Division 1.3 After receiving the signed acceptance, SAD will prepare the BTMS transactions needed for the processing of payment None 1 Hour Administrative Assistant III System Administration Division TOTAL: None 3 Days, 2 Hours 3. Consolidation and uploading of NCS Reports from Regional Offices List of Deposited Collections from BTr Provincial Offices are consolidated in the BTr Regional Office and sent to BTr Central Office (DAD) for uploading to NCS database. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Database Administration Division Classification: Technical Type of Transaction: G2G Government-to-Government Who may avail: BTr Regional Offices/Provincial Offices, Fund Validation Division (FVD), National Cash Accounting Division (NCAD) CHECKLIST OF REQUIREMENTS WHERE TO SECURE NCS Reports from Regions BTr Regional Offices CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. BTr ROs sends NCS reports to the Database Administration Division via e-mail 1.1 Consolidate all data received from BTr ROs into one transaction date (received date) None 30 Minutes Information System Analyst III/IT Officer I Database Administration Division 1.2 Uploads the consolidated data to NCS DB None 25 Minutes Information System Analyst III/IT Officer I Database Administration Division 1.3 Informs FVD that the NCS Reports are already uploaded None 5 Minutes Information System Analyst III/IT Officer I Database Administration Division TOTAL: None 60 Minutes 4. Uploading of NATCOCU deductions The National Treasury Multi-Purpose Cooperative (NATCOCU) deduction file is a semi-monthly billing statement which contains deductions of employees with NATCOCU accounts. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Database Administration Division Classification: Technical Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: NATCOCU, Human Resource Management Division (HRMD), Bureau Accounting Division (BAD) CHECKLIST OF REQUIREMENTS WHERE TO SECURE Deduction file NATCOCU CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. NATCOCU sends deduction file to the Database Administration Division via e-mail (natcocu.prn) 1.1 Upload the NATCOCU file to Payroll Database None 20 Minutes Information System Analyst III/IT Officer I Database Administration Division 1.2 Inform HRMD that NATCOCU data has been uploaded and Payroll data is ready for further processing None 10 Minutes Information System Analyst III/IT Officer I Database Administration Division TOTAL: None 30 Minutes 5. Uploading of Modified Disbursement Scheme (MDS)/National Collections (NCs) data from Government Servicing Banks (GSBs) through the Fund Validation Division (FVD) GSBs Daily Report of Collections/MDS Transactions. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Database Administration Division Classification: Technical Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: Fund Validation Division (FVD) CHECKLIST OF REQUIREMENTS WHERE TO SECURE Data from GSBs (LBP, DBP, PVB) Fund Validation Division CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. FVD informs Database Administration Division (DAD) the availability of data. 1.1 DAD uploads MDS/NCS data to MDS/NCS database None 25 Minutes Information System Analyst III/IT Officer I Database Administration Division 1.2 Inform FVD that the data is already uploaded None 5 Minutes Information System Analyst III/IT Officer I Database Administration Division TOTAL: None 30 Minutes 6. Provision of Bank Branch Codes and Collecting Officer Codes Maintenance of Branch Library which contains List of Bank Branches (LBP, DBP, PVB, UCPB, PPSB). Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Database Administration Division Classification: Simple Type of Transaction: G2B Government-to-Business G2G Government-to-Government Who may avail: Government Servicing Banks (GSBs), National Government Agencies (NGAs), BTr divisions, BTr ROs/POs CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Branch Name and location of Bank Branch BTr Regional and Provincial Offices 2. Name of collecting officer, agency and designation BTr Regional and Provincial Offices CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Client sends request to the Database Administration Division (DAD) by phone or thru e-mail. 1.1 DAD checks and verifies the input in the Branch/CO Library. None 15 minutes Information System Analyst III/IT Officer I Database Administration Division 1.2 If data is not in the library, insert the data and the system will automatically provide the code. None 20 Minutes Information System Analyst III/IT Officer I Database Administration Division 1.3 Sends the code to the requesting party None 5 Minutes Information System Analyst III / IT Officer I Database Administration Division TOTAL: None 40 Minutes 7. Database Connection (TOPNET, DMFAS) TOPNET Database contains MDS/NCS data, AIS/Payroll Data, ACCTG data and other Oracle systems data DMFAS Database contains data on Foreign Loans and Securities Data. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Database Administration Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: BTr divisions, DOF-Corporate Affairs Group CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Availability of Network and Server connection Systems Administration Division (SAD) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. SAD provides Network connection 1.1 DAD startup TOPNET and DMFAS databases None 30 Minutes Information System Analyst III/IT Officer I Database Administration Division 2. DMFAS users request user account 2.1 Create database users and grant database access privileges to users None 20 Minutes Information System Analyst III/IT Officer I Database Administration Division TOTAL: None 50 Minutes 8. Provision of Level 1 Technical Support* to BTr end users Technical Support provided to internal end users that are classified under level 1. * Level 1: refers to requests that are easy and can be solved within the division. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Hardware Maintenance Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: BTr End Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE Technical Support Request via Call via Email via In-person (Hardware Maintenance Division Office) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Call Helpdesk Email Helpdesk Go to the Hardware Maintenance Division Office 1.1 Receive request and create ticket None 2 Hours Senior Administrative Assistant I Hardware Maintenance Division 1.2 Assess and access knowledge base files for possible resolution and then perform technical support None 1 Day and 4 Hours Administrative Assistant V -Hardware Maintenance Division 2. Once resolved, Client will acknowledge that the support is done 2.1 Supply details on ticket and close ticket None 2 Hours Administrative Assistant V and Administrative Assistant II -Hardware Maintenance Division TOTAL: None 2 Days 9. Provision of Level 2 Technical Support* to BTr end users Technical Support provided to internal end users that are classified under level 2. * Level 2: refers to requests that are intermediate and can be solved within the Bureau. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Hardware Maintenance Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: BTr End Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE Technical Support Request via Call via Email via In-person (Hardware Maintenance Division Office) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Call or email Helpdesk, or Go to the Hardware Maintenance Division Office 1.1 Receive request and create ticket None 2 Hours Administrative Assistant V and Administrative Assistant II -Hardware Maintenance Division 1.2 Assess and access knowledge base files for possible resolution and then perform technical support None 1 Day and 4 Hours Administrative Assistant V and Administrative Assistant II, Senior Administrative Assistant I -Hardware Maintenance Division 1.3 Issue unresolved due to complexity, assign technical support specialists ( e.g. , DAD, SAD, SDD, and other support groups depending on the assessment and assigned personnel will conduct support None 2 Days Senior Administrative Assistant II SAD Administrative Assistant VI SAD Computer Programmer II SDD Information Systems Researcher II SDD Administrative Assistant V -DAD Administrative Assistant V -HMD Administrative Assistant II -HMD Information Technology Officer I -HMD 2. Once resolved, Client will acknowledge that the support is done. 2.1 Supply details on ticket and close ticket None 2 Hours Administrative Assistant V and Administrative Assistant II -Hardware Maintenance Division TOTAL: None 4 Days 10. Provision of Level 3 Technical Support* to BTr end users Technical Support provided to internal end users that are classified under level 3. * Level 3: refers to requests that are difficult and requires external or third party support. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Hardware Maintenance Division Classification: Highly Technical Type of Transaction: G2G Government-to-Government Who may avail: BTr End Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE Technical Support Request via Call via Email via In-Person (Hardware Maintenance Division Office) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Call Helpdesk Email Helpdesk Go to the Hardware Maintenance Division Office 1.1 Receive request and create ticket None 2 Hours Administrative Assistant V and Administrative Assistant II -Hardware Maintenance Division 1.2 Assess and access knowledge base files for possible resolution and then perform technical support None 1 Day and 4 Hours Administrative Assistant V and Administrative Assistant II, Senior Administrative Assistant I -Hardware Maintenance Division 1.3 Issue unresolved due to complexity, assign technical support specialists ( e.g. , DAD, SAD, SDD, and other support groups depending on the assessment and assigned personnel will conduct support None 2 Days Senior Administrative Assistant II SAD Administrative Assistant VI SAD Computer Programmer II SDD Information Systems Researcher II SDD Administrative Assistant V -DAD Administrative Assistant V -HMD Administrative Assistant II -HMD Information Technology Officer I -HMD 1.4 Issue unresolved due to complexity and third-party dependency, coordinate with applicable third-party vendor/entities, recheck returned/repair unit and issue unit to end-user with proper documentation None 10 Days Administrative Assistant II and Administrative Assistant V , Hardware Maintenance Division 2. Once resolved, Client will acknowledge that the support is done. 2.1 Supply details on ticket and close ticket None 2 Hours Administrative Assistant V and Administrative Assistant II -Hardware Maintenance Division TOTAL: None 20 Days 11. Regular Preventive Maintenance: Availability of Workstation peripherals Planned Regular preventive maintenance on the Workstation Peripherals to ensure the availability of the equipment and continuous BTr operations. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Hardware Maintenance Division Classification: Complex Type of Transaction: G2G Government-to-Government Who may avail: BTr End Users CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Memorandum on the impending schedule of the Preventive Maintenance Soft copy via email blast of BTr Central Records; Hard copy sent to respective offices 2. Confirmation of end users of the impending schedule of PM Via Email Via Call Via In-person (Hardware Maintenance Division Office) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Confirmation via call/email/in person of the schedule specified on the Preventive Maintenance. 1.1 Perform the Preventive Maintenance. None 1 Day and 4 Hours Administrative Aide VI Hardware Maintenance Division 1.2 Record on the Preventive Maintenance Logs. None 2 Hours Senior Administrative Assistant I Hardware Maintenance Division 2. Once done, client will acknowledge the logs. 2.1 Sign the record log. None 2 Hours Administrative Aide VI Hardware Maintenance Division TOTAL: None 2 Days 12. Website Posting Updating BTr website content regarding news, events, memorandums, Treasury offerings, etc. Office or Division: MANAGEMENT INFORMATION SYSTEM SERVICE-Systems Development Division Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: BTr Divisions CHECKLIST OF REQUIREMENTS WHERE TO SECURE Website Posting Request Form Internal Form/Online (Link: https://forms.gle/4t2iwZpoZ1fWAiZ3A ) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. BTr Division requests thru Website Posting Request Form 1.1 Website Content Manager posts reviewed info None 4 Hours Computer Programmer II Systems Development Division TOTAL: None 4 Hours REGIONAL OFFICE EXTERNAL SERVICES 1. Processing of Fidelity Bond Application 1.1 Online Application (Online Fidelity Bonding System or OFBS) To bond all accountable public officers pursuant to the provisions of the Public Bonding Law. Office or Division: District Offices and Provincial Offices Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Accountable Public Officer (NGAs, GOCCs and LGUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Fidelity Bond Application Form (FBAF) 2 original copies (hard copies) System-generated form 2. 2x2 Size ID Picture 2 copies (hard copies) Provided by Client 3. List of Bonded Accountable Public Officer/s 2 original copies (hard copies) System-generated form Additional Requirements for Barangays & Sangguniang Kabataan (SK) Officials 1. Annual Inventory received by COA 1 photocopy Provided by Client 2. Approved Annual Budget and Ordinance (ABYIP in lieu of ordinance) 1 photocopy Provided by Client 3. Oath of Office 1 photocopy Provided by Client 4. Resolution/Appointment (in case of Treasurer) 1 photocopy Provided by Client 5. Inventory of Supply & Materials 1 photocopy Provided by Client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit online application/s None None None Agency User/Public Official 2. Approve/reject the online application/s None None None Agency Approver/Head of Agency 3. Submit the documentary requirements 3.1 Evaluate the completeness of submitted requirements. None 5 Minutes (single); 7 Hours (batch) PO/DO User -District/ Provincial Office 3.2 Prepare Authority to Accept Payment (ATAP) and transmit the same to PO/DO Approver for review and approval. Fidelity Bond Premium (automatically computed in the system) which depends on amount of accountability following the computation for each type of accountability per Treasury Circular No. 02-2019 dated 25 April 2019 3 Minutes (single); 3 Hours (batch) PO/DO User -District/ Provincial Office 3.3 Review, approve and return ATAP to PO/DO User. None 3 Minutes (single & batch) PO/DO User -District/ Provincial Office 3.4 Receive, record and issue approved ATAP to the client/ applicant. None 2 Minutes (single); 5 Hours & 54 Minutes (batch) PO/DO Approver -District/ Provincial Office 4. For Over-the-Counter Payment Proceed to the nearest AGDB where the TOP has a deposit account for payment of the bond premium: a. Land Bank of the Philippines (LBP) b. Development Bank of the Philippines (DBP) c. Philippine Veterans Bank (PVB) d. Overseas Filipino Bank (OF Bank) e. United Coconut Planters Bank (UCPB) For Online Payment system will redirect to online portal options. 4.1 Assigning of risk number with corresponding suffix "N" for new application or "R" for renewal of application is system generated None None Client/Applicant 5. Receive bank validated deposit slip, LDDAP-ADA and ATAP from AGDB (over-the-counter payment)/any proof of payment (for online payment) 5.1 Receive bank validated deposit slip, LDDAP-ADA (OTC payment)/ receipt confirmation (online payment) and ATAP from applicant as proof of payment of fidelity bond and set period of effectivity (issue and expiry dates) of bond which issue date shall not be earlier than the date of payment/ deposit indicated in the ATAP and which expiry date shall be one year after the issue date. None 4 Minutes (single & batch) PO/DO User -District/ Provincial Office 5.2 Reviews and approves the application in the system for preparation of Confirmation Letter. None 4 Minutes (single); 3 Hours (batch) PO/DO Approver -District/ Provincial Office 5.3 Prepare Confirmation Letter and transmit to PO/DO Approver. None 5 Minutes (single); 2 Hours and 49 Minutes (batch) PO/DO User -District/ Provincial Office 5.4 Release the approved CL and get a copy of submitted requirements. None 2 Minutes (single); 10 Minutes (batch) PO/DO User -District/ Provincial Office 6. Receive Confirmation Letter None None Client/Applicant TOTAL None 28 Minutes (single); 1 day (batch) PO/DO User Treasury Operations Officer PO/DO Approver Chief Treasury Operations Officer II/OIC/ICO (District/Provincial Office) Note: The Agency must submit Enrollment Form to enroll their designated Agency Administrator for the creation of Agency Approver & Agency User and to access the Online Fidelity Bonding System (OFBS) 1.2 Manual Application (Submission through Email or Drop Box in lieu of Over-the-Counter Transactions) Office or Division: District Offices and Provincial Offices Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: Accountable Public Officer (NGAs, GOCCs and LGUs) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Fidelity Bond Application Form (FBAF) 2 original copies (hard copies) Bureau of the Treasury Website for Fidelity Bond Application Form (FBAF) 2. 2x2 Size ID Picture 2 copies (hard copies) Provided by Client 3. List of Bonded Accountable Public Officer/s 2 original copies (hard copies) Bureau of the Treasury Website for List of Bonded Accountable Public Officer/s Additional Requirements for Barangays & Sangguniang Kabataan (SK) Officials 1. Annual Inventory received by COA 1 photocopy Provided by Client 2. Approved Annual Budget and Ordinance (ABYIP in lieu of ordinance) 1 photocopy Provided by Client 3. Oath of Office 1 photocopy Provided by Client 4. Resolution/Appointment (in case of Treasurer) 1 photocopy Provided by Client 5. Inventory of Supply & Materials 1 photocopy Provided by Client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the documentary requirements 1.1 Evaluate the completeness of submitted requirements. None 5 Minutes (single); 7 Hours (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.2 Compute the amount of bond premium using bond premium calculator. Fidelity Bond Premium which depends on amount of accountability following the computation for each type of accountability per Treasury Circular No. 02-2009 dated 6 August 2009 2 Minutes (single); 3 Hours (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.3 Prepare Authority to Accept Payment (ATAP) and transmit the same to CTOO I/II for review and approval. None 3 Minutes (single & batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.4 Review, approve and return ATAP to TOO/FE. None 3 Minutes (single); 5 Hours & 54 Minutes (batch) Chief Treasury Operations Officer I/II -District/ Provincial Office 1.5 Receive, record and issue approved ATAP to the client/ applicant. None 2 Minutes (single); 3 Minutes (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 2. Proceed to the nearest AGDB where the TOP has a deposit account for payment of the bond premium: a. Land Bank of the Philippines (LBP) b. Development Bank of the Philippines (DBP) c. Philippine Veterans Bank (PVB) d. Overseas Filipino Bank (OF Bank) e. United Coconut Planters Bank (UCPB) 2.1 Assign the risk number using the area code of the province per (Library of Area Code) with corresponding suffix "N" for new application or "R" for renewal of application. None 1 Minute (single); 1 Hour (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 2.2 Set period of effectivity (issue and expiry dates) of bond which issue date shall not be earlier than the date of payment/ deposit indicated in the ATAP and which expiry date shall be one year after the issue date. None 1 Minute (single); 1 Hour (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 3. Receive bank validated deposit slip, LDDAP-ADA and ATAP from AGDB 3.1 Receive bank validated deposit slip, LDDAP-ADA and ATAP from applicant as proof of payment of fidelity bond. None 1 Minute (single & batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 3.2 Prepare Confirmation Letter and transmit to CTOO I/II approval. None 5 Minutes (single); 3 Hours (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 3.3 Review and approve the CL and return to responsible Officer None 5 Minutes (single); 2 Hours and 49 Minutes (batch) Chief Treasury Operations Officer I/II -District/ Provincial Office 3.4 Release the approved CL and get a copy of submitted requirements None 2 Minutes (single); 10 Minutes (batch) Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office TOTAL: None 30 Minutes (single); 1 day (batch) 2. Issuance of Certification/Confirmation of Deposited National Collection To certify and confirm the amount of deposited national collections thru AGDBs of the requesting NGAs, National Collecting Officer and COA. Office or Division: District Offices and Provincial Offices Classification: Simple (1 month to 1 year) Type of Transaction: G2G Government to Government Who may avail: National Government Agencies, National Collecting Officer, Commission on Audit CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request from NGA for certification 1 original copy (hard copy) Provided by Client 2. Monthly report of collections and deposits 1 original copy (hard copy) Provided by Client 3. Validated deposit slip/s 1 photocopy Provided by Client 4. Summary of deposits for confirmation 1 original copy (hard copy) Provided by Client CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Prepare & Submit COA and/or NGA (for validation of NCOs' deposits against their collections) letter request together with the summary of remittance for confirmation/ certification of deposited national collections of a particular NCO. 1.1 Receive COA and/or NGA (for validation of NCOs' deposits against their collections) letter request together with the summary of remittance for confirmation/ certification of deposited national collections of a particular NCO. None 1 Minute Treasury Operations Officer/Fiscal Examiner -District Provincial Office 1.2 Generate from NCAS a report on certification of deposited national collections for the concerned NCO and match the same against the requested amount. If discrepancy occurs, verify from the source documents (LDC, Validated Deposit Slips/LDDAP-ADA, AGDB DSD). None 8 Days Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.3 Make necessary adjustment on NCAS and notify NCAD. Generate from NCAS the adjusted certificate of deposited national collections and sign the "Prepared by" section and transmit to CTOO I for review. None 1 Day and 1 Hour Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.4 Review the certificate of deposited national collections, sign the "Reviewed by" section, prepare/initial transmittal letter and forward the same to CTOO II. None 4 Hours Chief Treasury Operations Officer I/II -District/ Provincial Office 1.5 Certify the deposited national collections. Sign the "Certify by" section. Review/Initial the transmittal letter and transmit the same to RO for RD signature. None 2 Hours Chief Treasury Operations Officer I/II -District/ Provincial Office 1.6 Sign the transmittal letter and return the same to the concerned District/PO. None 10 Minutes Regional Director -Regional Office 1.7 Submit the signed certificate & transmittal letter together with the NCAS report on certification of deposited national collections to the client. None 3 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 2. Receive the signed certificate & transmittal letter together with the NCAS report on certification of deposited national collections from BTr. Have the client receive the file copy of BTr. None 1 Minute Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office TOTAL: None 9 Days, 7 Hours and 15 Minutes 3. Request for Re-Order of MDS Checks To promote the use of Authority to Debit Account (ADA) as mode of disbursement for all NGAs in support of DBM Circular Letter Nos. 2013-16, 2013-16A, 2013-16B and 2018-14 dated December 23, 2013, February 6, 2014, February 25, 2014 and December 28, 2018, respectively. To minimize the volume of outstanding checks resulting in a more predictable cash outflows in the Bureau of the Treasury. Office or Division: District Offices and Provincial Offices Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: National Government Agencies CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Request for MDS Check Re-Order (Form 1) 1 original copy (hard copy) Bureau of the Treasury Website for Form 1 2. Report of Accountability for Accountable Forms (RAAFs) for MDS 1 photocopy of the last 3 months Provided by Client 3. Monthly Estimates for the number of transaction/Accounts Payable that cannot be paid through ADA (Form 2) 1 original copy (hard copy) Bureau of the Treasury Website for Form 2 CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the documentary requirements 1.1 Receive and ensure the completeness of the requirements. None 2 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.2 Assess the NGA inventory of MDS checks by extracting the average number of checks issued per month. None 2 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.3 Evaluate the request of NGA to determine the number of check booklets for re-order taking into consideration the volume of check for re-order, estimated number of transactions and volume and frequency of usage against the average number of checks issued per month. None 10 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.4 Prepare clearance using Form No. 3 as to number of check booklets that can be re-ordered from AGDBs and forward to CTOO II. None 5 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.5 Check/review the clearance and recommend approval to RD. None 5 Minutes Chief Treasury Operations Officer I/II -District/ Provincial Office 1.6 Approve the clearance and return the same to the concerned District/ Provincial Office. None 3 Minutes Regional Director -Regional Office 1.7 Receive, record and release the approved clearance to the concerned requesting NGA. None 3 Minutes Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office TOTAL: None 30 Minutes 4. Issuance of Authority to Open Bank Account/Change or Transfer of Depository Bank/Bank Branch/Current Account To provide guidelines on the opening of banks account/s pertaining to receipts and disbursements of government agencies. To establish a database for all bank accounts held by government agencies and to promote transparency in public financial management. Office or Division: District Offices and Provincial Offices Classification: Simple Type of Transaction: G2G Government-to-Government Who may avail: National Government Agencies and Local Government Units (for IRA releases) CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. BTr Form 1-Request for Authority to Open Bank Account/Letter Request from NGAs/LGUs 4 original copies (hard copies) Bureau of the Treasury Website for Forms 1-3 2. BTr Form 2 (Undertaking) 4 original copies (hard copies) 3. BTr Form 3 (Waiver of Confidentiality) 4 original copies (hard copies) 4. Legal Basis 4 photocopies Provided by Client Additional Requirements, if applicable: 1. Sangguniang Resolution authorizing the LGUs to change or transfer its IRA depository bank/bank branch/current account 1 Certified True Copy (hard copy) Provided by Client 2. Clearance from present depository bank branch allowing the transfer, in case the LGU has outstanding loan/contractual obligation with the said bank 1 photocopy Concerned LBP, DBP, PVB, UCPB & OFBANK (depository bank/bank branch) CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 1. Submit the documentary requirements 1.1 Receive and ensure the completeness of the requirements. None 2 Minutes Chief Treasury Operations Officer I/II/Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.2 Evaluate and review the purpose and legal basis to open the account. None 8 Minutes Chief Treasury Operations Officer I/II/Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.3 Fill-out, sign (evaluation) the portion for the Bureau of the Treasury in the BTr Form 1 and forward the same with the attachments to RO for the Regional Director's approval/ disapproval. None 5 Minutes Chief Treasury Operations Officer I/II/Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office 1.4 Receive the evaluated Request for Authority to Open Bank Account of the agency. None 2 Minutes Regional Director -Regional Office 1.5 Approve/ Disapprove and return the same to the concerned District/ Provincial Office. None 5 Minutes Regional Director -Regional Office 2. Receive the approved Request for Authority to Open Bank Account. 2.1 Receive and record the approved Request for Authority to Open Bank Account and release the same to the requesting agency. Advice the requesting agency to return the complete set of accomplished forms with data filled up by the AGSB once the account is opened. None 8 Minutes Chief Treasury Operations Officer I/II/Treasury Operations Officer/Fiscal Examiner -District/ Provincial Office TOTAL: None 30 Minutes V. Feedback and Complaints FEEDBACK AND COMPLAINTS MECHANISM How to send feedback Answer the feedback form and put in the designated drop box at the office lobby of the Bureau of the Treasury. Bureau of the Treasury: Contact Info: +632 8663-2BTR or (8663-2287) You may send your feedback at: [emailprotected] (Central Office); [emailprotected] (Regional Office) You can also mail us at: Bureau of the Treasury-(Central Office) Operations Planning Division Ayuntamiento Bldg., Cabildo St. cor. A. Soriano Ave. Intramuros, Manila Bureau of the Treasury-(Regional Office) National Capital Region Palacio del Gobernador Gen. Luna St., Intramuros, Manila How feedback are processed The designated personnel, Ms. Christine J. Tolentino, Treasury Operations Officer IV, from Operations Planning Division (OPD) , and Ms. Florence B. Almadrigo, Director II, from the National Capital Regional (NCR) will collect, verify and keep a record of client's feedback and forward the same to the concerned Office within one (1) working day. Upon receiving the appropriate reply from the concerned Office, the client will be informed through email or phone call. How to file a complaint To file a complaint, send complaints at: [emailprotected] (Central Office); [emailprotected] (Regional Office) For proper filing of complaint, be sure to follow the format: - Full name and contact information of the complainant - File a written complaint - Include evidences and documents related to the transaction (send photo copy only) - Name of the person being complained - Sign the complaint - Send through mail, email or drop off your complaint at the office lobby For follow-ups and queries, contact information are: Operations Planning Division: 8663-2287 loc 2806. National Capital Region: 8527-2786 How complaints are processed The designated personnel from Operations Planning Division and from the National Capital Regional (NCR) shall record the complaint and coordinate with the concerned Office to answer the complaint. The concerned Office will review, analyze and evaluate the complaints for appropriate action. If there is a need to conduct an investigation, it will be forwarded to the Legal Service for appropriate action. Once the complaint has been addressed, incident report will be submitted to the Treasurer of the Philippines through the concerned Deputy Treasurers for appropriate action. OPD and NCR personnel shall communicate the result of the complaints to the client via email or phone call. Contact Information Anti-Red Tape Authority: Landline: 8478-5093 Email: [emailprotected] Presidential Complaints Center: Text 8888 Email: [emailprotected] Contact Center ng Bayan: Call: 16565 (P5 VAT per call anywhere in the Philippines via PLDT Landlines) Mobile: 0908-881-6565 Email: [emailprotected] Web: https://www.contactcenterngbayan.gov.ph Facebook: https://www.facebook.com/civilservicegovph VII. List of Offices CENTRAL OFFICE Office Address Contact Information Office of the Treasurer of the Philippines 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2282 Deputy Treasurer of the Philippines (Administrative Service and Legal Service) 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2251 Deputy Treasurer of the Philippines (Asset Management, Research, and Accounting Services, Bureau Budget Division) 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2299 Deputy Treasurer of the Philippines (Liability Management, Management Information Systems Services, and Regional Offices) 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2211 Payments Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2245 Securities Origination Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2249 Scripless Securities Registration Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2247 Receipts, Investment, and Disbursement Division G/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2239 Legal Service 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2271 Complaints and Investigation Division 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2275 Securities and Documentation Division 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2276 Law and Litigation Division 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2273 Miscellaneous Accounts Accounting Division G/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2225 Bank Reconciliation and Analysis Division G/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2223 Bureau Accounting Division G/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2216 National Cash Accounting Division G/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2227 Systems Administration Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2267 Database Administration Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2263 Systems Development Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2868 Hardware Maintenance Division 2/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2265 Fiscal Planning and Assessment Division 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2812 Bureau Budget Division 3/F Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2816 Property and Supply Management Division Basement, Ayuntamiento Building Cabildo St. cor. A. Soriano Ave., Intramuros, Manila (02) 8663-2287 local 2206 REGIONAL OFFICES Office Address Contact Information National Capital Region 3F Palacio Del Gobernador, Gen. Luna St., Intramuros, Manila (02) 8527-2786 Region I BTr RO I Bldg. Aguila Road, Sevilla Norte, City of San Fernando, La Union (072) 607-2259 Region II 6 Dalan na Marayao St. Regional Government Center Carig Sur, Tuguegarao City (078) 844-1655 Region III Diosdado Macapagal Government Center, Malikhain St., Maimpis, City of San Fernando, Pampanga (045) 455-1870 Region IV-A 2F Andenson Bldg. 3, Brgy. Parian, Calamba City, Laguna (049) 545-5951 Region IV-B 3F, Tom's Place Building, D. Silang St. corner De Jesus St., Batangas City (043) 722-2349 Region V BTr Building, Regional Government Center, Rawis, Legazpi City (052) 480-6717 Region VI 4F, II Rufino Bldg., E. Lopez St., Jaro, Iloilo City, 5000 (033) 335-0135 Region VII 2F, DBP Building Osmea Boulevard, Cebu City (032) 254-8103 Region VIII 2F, Philippine Veterans Bank Building, J. Romualdez Street, Tacloban City 6500 (053) 832-2806 Region IX PCCA Regional Govt. Center, Balintawak, Pagadian City, Zambo. Sur (062) 945-0882 Region X 2F, Jugador Bldg., A. Velez-J. Gaerlan Streets, Brgy. 2, Cagayan de Oro City (088) 2272-7798 Region XI SPMC Compound, Dumanlas Road, J.P. Laurel Ave., Bajada, Davao City (082) 224-0660 Region XII BTr RXII Building, Regional Center, Brgy. Carpenter Hill, Koronadal City (083) 228-8055 CARAGA J.P. Rosales Avenue, Butuan City, 8600 (085) 816-0782 n Note from the Publisher: Copied verbatim from official document. Irregular numerical sequence.